hifiheadphones.co.uk Reviews 

1,522
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I contacted HiFi Headphones through their live chat while looking at the new Audeze Maxwell 2 ANC, and the service was excellent. The person I spoke to was friendly, helpful and went out of their... See more

Rated 5 out of 5 stars

Superb Audio Quality. The box includes four sizes of silicone ear tips, for a noise isolating seal. Hi-res playback with USB - C Dac for wired headphone. Fast delivery service from Hifi headphones. I... See more

Rated 5 out of 5 stars

Headphones really well packaged, would survive being at the bottom of a stack of parcels in a delivery depot. Fast turnaround from order to arrival. Headphones themselves, Audeze isine 20's beautiful... See more

Rated 5 out of 5 stars

Have bought headphones from hifiheadphones.co.uk for several years. Tend to go for AudioFly or Sound Magic, mostly cheaper end of those ranges, and they're always good, plus much better selection than... See more

Company details

  1. Hi-fi shop
  2. Electronics Store

Information provided by various external sources

The UK headphone store that's serious about headphones, HiFi Headphones specialises in bringing innovative products to the UK market and providing a World class service to our customers. Offering a huge selection of headphones, earphones and related products as well as buyer’s guides, reviews, and headphone news blog, the HiFi Headphones website is the place to make an informed headphone purchase. More importantly we’re also really into enjoying music with headphones. Listening with headphones is our preferred choice while kicking back to enjoy our favourite musicians and we’re here to help you make the best headphone choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,522)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Can be beaten at what they do

I'm lucky in as much as I live close enough to Hifiheadphones to visit and demo in situ. They've always been accommodating when I pop in. There's a great range of products - to date I've bought 2 x DAPs, 2 pairs of home over-ear headphones, 1 set of wireless Bluetooth earbuds and 1 set of 'travel' headphones.

In every instance I've never felt pressured to buy any particular product, just to go with whichever one I think is the best for me - whilst still receiving great support and recommendations based on what I've said I'm looking for. They're my No.1 'go to' for all things headphones and portable music related.

September 7, 2018
Unprompted review
Rated 5 out of 5 stars

Very good company

Very good company, great customer service, good prices and a good selection of delivery options. 5/5 will be ordering from this vendor again.

August 31, 2018
Unprompted review
Rated 1 out of 5 stars

I can't express my unhappiness with…

I can't express my unhappiness with regards to shipping my product and telling me what the date was when it was shipped. I paid for 48hour signed for last Thursday, I have just been told by Royal Mail that the company didn't even send my item out until Tuesday at the earliest and it won't be delivered until Friday the following week. so a 48 hour signed for has turned into a weeks wait at least as I am out on the day it should be delivered. now when I try to call the company there is no-one to answer the phone. the earphones had better be good now.

August 23, 2018
Unprompted review
Rated 5 out of 5 stars

AWESOME PRODUCT, AWESOME SERVICE!!!!!!!!

Purchased a pair of B&W Px - Soft Gold. for my wife.
product is very very good and looks better than the images you'll see online... the sound is amazing although they are in warm up phase and already I'm enjoying them.

these guys were great to deal with, order picked, packed and on its way very quickly. International Shipping was very well priced and more than competitive.

I am interested in getting a pair of the space grey cups for me now....
So i'll be back to buy them from HiFi Headphones.co.uk

August 14, 2018
Unprompted review
Rated 1 out of 5 stars

Unresponsive

I received my item a couple of days after placing my order, but it didn't work.
I contacted hifiheadphones.co.uk via the contact form on their website, explaining what the problem was, but they didn't respond, and several weeks later, they still haven't responded.

August 1, 2018
Unprompted review
hifiheadphones.co.uk logo

Reply from hifiheadphones.co.uk

Hi Stephen, I'm sorry to hear you had this experience, we always respond to queries but it is possible that your email client logged our reply as spam and this is why you didn't see it. If you do have any queries in the future please do just contact us.

Rated 5 out of 5 stars

I struggled to find the parts I needed…

I struggled to find the parts I needed for my headphone until I found hifiheadphones.co.uk. They had exactly what I was after and I had searched everywhere on-line. The items were posted very quickly to my home in New Zealand [hooray, someone mails to NZ!!]. They arrived well packaged and in very good time. Their communications were superb. They're now in my "reading List" on my Mac. Thanks guys. Alan

July 30, 2018
Unprompted review
Rated 5 out of 5 stars

QUALITY-PRICE is perfect !

I love the way they describe each product with a lot of specifications, it helped me to make a final decision :) The package came QUICK and in perfect condition, very safe bubble bag though.
The headphones are AMAZING, just what I wanted, good response and easy folding system with incorporated microphone and volume regulation. It was a great experience shopping here, I wish they could have more reviews in YOUTUBE.

July 20, 2018
Unprompted review
Rated 5 out of 5 stars

Hands down one of the best sites around…

Hands down one of the best sites around for portable audio gear.

Huge range of products, great prices, brilliant customer service and super quick shipping. One of the best places to find hard to find brands and some of the newer chinese iems.

Awesome store!

June 21, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service from professionals.

Hi, I purchased a pair of headphones from Hifiheadphones.co.uk and they went wrong. I returned them and without any fuss the team replaced them with an upgraded pair. Communications were good throughout and within a week i was listening to my tunes again. Great service & nice people.

May 30, 2018
Unprompted review
Rated 1 out of 5 stars

Did not notify me that dispatch and delivery will be delayed!!!

Worst experience I had with this company. They did not notify their customers that they would be moving and the item I ordered would be delay by few days due to them moving.

April 29, 2018
Unprompted review
hifiheadphones.co.uk logo

Reply from hifiheadphones.co.uk

Hi Sunil, last year when we moved we put up warnings on the website advising customers about the move and that shipping would be delayed. We're sorry about this and hope you have a better experience next time.

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