Hi-Fi Klubben Norge Reviews 4,816

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Moving to Norway and getting set up with new TV and stereo these people did a bang up great job and the service was beyond awesome. I would recommend them for anything and they showed up on time and... See more

Rated 5 out of 5 stars

The initial reviews of the Denon Perl Pro headphones have impressed me, especially their approach to design. Most of the in-ear headphones I've had in the past always had some flaws, with the most ann... See more

Rated 5 out of 5 stars

Ordered two sets of speakers on Tuesday, delivered on my door on Thursday. Good prices on the best hi-fi brands, outstanding service. The best hi-fi netshop in Norway. Period.

Rated 5 out of 5 stars

Bought Bluesound Node 2i. Nice product with good sound. Quick delivery from Hi-Fi Klubben Norge

Company details

  1. Hi-fi shop
  2. Home Audio Store
  3. TV store

Written by the company

I Hi-Fi Klubben handler alt om lyd og bilde – ikke kjøleskap, vaskemaskiner og stavmiksere. Hos oss får du musikk- og filmopplevelser for hver eneste krone.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

1 week later still no info on where my TV is, avoid these clowns!

I ordered my TV from them on a Monday, 8k 85" Samsung, it said on their website "På lager. Leveringstid 2-5 dager" delivery time 2-5 days.
3 days into my purchase I get a mail saying that they will let me know when it will be delivered, on the my profile on their website it still says being processed. Mail sent asking for tracking info and why it still says being processed 3 days after order is made, no reply until Friday when I had to call the shop in Bergen where the TV should be delivered, after much arguing he agreed to do more than just tell me the TV was on its way and that was all he could see. Finally, Friday at 15:29 I get a mail:
"Hi Brett,

Thank you for reaching out to us.

Your order has been successfully registered in our system and has been processed at the warehouse for shipment. I've also contacted our dropshipping partner to see if they can provide a more specific delivery estimate. HiFi Klubben Bergen typically receives deliveries on Mondays and Fridays, though unfortunately, this means it may arrive slightly later than the upcoming weekend. I would estimate that your order should reach HiFi Klubben Bergen by next Friday.

We’ll keep you updated as soon as we have more information.

In the meantime, if you have any further questions, please don’t hesitate to reach out.

Have a great day! 😊
Med vennlig hilsen

Adrian
HiFi Klubben Kundeservice og Nettbutikk"

That would make it 10 days from order to Delivery, they did not send me any tracking info, no real answers to my questions except for "just chill" you will get it eventually" kinda thing.
This is far from the kind of service I would expect from a rather high end shop, first they lie about the delivery time, then they just keep send vague mails with no real concrete delivery time, disgusting way to treat someone who just forked out 50K NOK for a TV. If there was less than 1 star I would give it!!

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

Ordered two sets of speakers on Tuesday, delivered on my door on Thursday. Good prices on the best hi-fi brands, outstanding service. The best hi-fi netshop in Norway. Period.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Moving to Norway and getting set up…

Moving to Norway and getting set up with new TV and stereo these people did a bang up great job and the service was beyond awesome. I would recommend them for anything and they showed up on time and installed it all and left me the remotes and showed me how to use it all. Top service , Top people and Top quality components. Trondheim crew are rock stars. Thank you for an incredible experience.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Hi-Fi Klubben, Denon Perl Pro

The initial reviews of the Denon Perl Pro headphones have impressed me, especially their approach to design. Most of the in-ear headphones I've had in the past always had some flaws, with the most annoying being that they would fall out, and constant readjustment would lead to ear discomfort over time. I'm currently only testing them, so it's too early to give a final opinion. However, I've noticed that when removing them from the ear, there's a noticeable resistance, so I think that's a good sign. The Hi-Fi Klubben store also provides excellent service when making online purchases. From the moment of purchase, you always receive information about the status of your product and where the shipment is in the process. It's a top-notch professional approach, much like the equipment they deal with.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect

Bought Bluesound Node 2i. Nice product with good sound. Quick delivery from Hi-Fi Klubben Norge

May 11, 2020
Unprompted review
Rated 1 out of 5 stars

Pretty rotten experience

Pretty rotten experience. Ordered a cable on Tuesday and checked the tracking on Friday. It hasn't been collected from the warehouse in Denmark yet. You are quick enough to take the money. Shame the customer care is so pathetic. I will have to wait at least another five days. I won't be using Hi-Fi Klubben again.

February 29, 2020
Unprompted review
Hi-Fi Klubben Norge logo

Reply from Hi-Fi Klubben Norge

We are so sorry for the inconvenience. The shipment form our warehouse was unfortunately delayed because of customs. Please see private email.

Rated 1 out of 5 stars

It's too long. I do not recommend to anyone!!!!

Tomorrow it's been two weeks since I bought tv from you. And I still haven't received it.

The best part is that you don't know why so long, because the package was prepared a week ago for shipment and the same information has been available for a week. This is last time you buy anything from you.

December 11, 2019
Unprompted review

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