HIFIPRO Reviews 

448
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I want to thank Mario Gagnon & Pierre for their top-notch service today. These gentlemen delivered and installed my "LEAK" amplifier & CD Player...plus...Wharfedale Diamond Speakers. They also put tog... See more

Company replied

Rated 5 out of 5 stars

My first purchase from HIFI of a floor standing speaker. A nice pair of Davis Acoustic Maya speakers. I didn’t expect much from this speakers but was pleasantly surprised at how good th... See more

Company replied

Rated 5 out of 5 stars

Purchased a set of Focal Elgia on a recommendation from Stephane after letting him know what I already owned and some further research on my own. As close to a blind purchase as you can make. Hifi... See more

Company replied

Rated 5 out of 5 stars

Received a phone call/voice msg from their shipping dept. to confirm that I had ordered 2 sets of an identical item before shipping. Thank you for being proactive; not many businesses are. When I ca... See more

Company replied

Company details

  1. Hi-fi shop
  2. also in
  3. Electronics Store

Written by the company

Since 1985, HIFIPRO has acquired one of the most loyal clientele and a very good reputation, has participated and obtained several consumers and professionals recognition at several audio shows.


Contact info

5.0

Excellent

TrustScore 5 out of 5

448 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(448)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great pricing

Great pricing. The order was delivered extremely fast and the team reached out 2 separate times to ensure the order was correct. Product is perfect.

June 22, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you for this great review. I'm glad you appreciate our fast shipping. Regards, Mario Gagnon, owner.

Rated 5 out of 5 stars

Finding a CD changer in a very difficult market

We were having difficulty finding a 5 disc CD unit. We went on line and found a "demo" at HIFIPRO in Montreal. We corresponded and spoke on the phone the price was discounted from the regular retail price and I completed the order on line. It was shipped the next day.
There was a bit of a delay from the cartage company which was expedited by Mario and Stephane and the CD changer arrived 2 days before the date originally communicated.
They were a pleasure to work with and I recommend their services highly

June 18, 2021
HIFIPRO logo

Reply from HIFIPRO

Hi, thank you for this great review. Best regards, Mario Gagnon, owner.

Rated 4 out of 5 stars

Service oriented

Had to do a return and they were very responsive to send me return shipping label and will keep me up to date on when the replacement arrives and gets shipped to me.

June 13, 2021
Rated 5 out of 5 stars

Great Customers Service

Great Customer Service. Transaction went extremely smooth.

June 11, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you so much for this excellent review. Regards, Mario Gagnon, owner.

Rated 5 out of 5 stars

I’m satisfied!

Shipping was fast, package was packed well and arrived in perfect shape. New cart sounds great on my turntable!

June 6, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you for this excellent review, I'm glad you like the cartridge and our fast shipping. Mario Gagnon, owner

Rated 5 out of 5 stars

Great overall

Speakers shipped very quickly and arrived in perfect condition.

May 29, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you for this great review. Best regards, Mario Gagnon, owner.

Rated 4 out of 5 stars

Good relations with HifiPro so far

Good relations with HifiPro so far. We have not yet completed any transaction, as I'm waiting for items that I will be interested in.
I will review this assessment once this all come to a hopefully, sastisfactorily conclusion, soon...

May 23, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you for your good review. Unfortunately FIIO M11 is still unavailable. I'll keep you informed by email or phone. Regards, Mario Gagnon, owner

Rated 5 out of 5 stars

Great support

Great support, quick service and hustle free. Thanks!

May 19, 2021
Unprompted review
HIFIPRO logo

Reply from HIFIPRO

Thank you Mr. Myers for this excellent review. Regards, Mario Gagnon, owner.

Rated 5 out of 5 stars

Good Website

Fast shipping, good product selection

May 18, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you so much Mr. Andy for this review. Regards, Mario Gagnon, owner.

Rated 5 out of 5 stars

Quick and easy ordering

Quick, effective ordering. Product brand new in sealed box exactly as advertised.

May 3, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you so much for this great review. Regards, Mario Gagnon, owner.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. No robots, no "press 1 > 4 > 2". Quick and efficient.

April 29, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you so much for this excellent review. Regards, Mario Gagnon, owner.

Rated 5 out of 5 stars

Communication was great

Communication was great, and they were very accommodating to my requests.

April 25, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you so much for this great review. Regards, Mario Gagnon, owner.

Rated 5 out of 5 stars

Excellent service

Excellent service, arrived promptly despite weight.

Bought Target MR speaker stands - where has the quality gone? Very poor fit and finish...I see why Bryston dropped them...

April 19, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you Mr Killinger for this great review. I strongly suggest to call Target about the fit and finish: 001 289 840 7150

Regards, Mario Gagnon, owner.

Rated 5 out of 5 stars

Wonderful authorized dealer for Grado Labs

I was browsing the Grado Labs site for authorized dealers and I took a chance with hifipro. What was nice was that they also allow for paybright as a checkout option so that i was able to spread out the payments overtime without interest.

Fast shipping, well packaged and arrived overnight. There was care that went into the order as the audio equipment was very well protected.

Couldn't have asked for more and would not hesitate at all to order from them again. Thank you!

April 15, 2021
Unprompted review
HIFIPRO logo

Reply from HIFIPRO

Thank you for this great review. I'm very glad you've appreciated the Paybright option and careful shipping. Regards, Mario Gagnon, owner.

Rated 5 out of 5 stars

Purchased an iFi Hip Dac from them and…

Purchased an iFi Hip Dac from them and the shipping was so quick! It took only 2 days from Montreal to Vancouver! I will shop here more often in regards to my Audio needs! Thank you Hifipro!

April 13, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you so much for this excellent review Mr Cabacungan. Regards, Mario Gagnon, owner.

Rated 5 out of 5 stars

Setting up my account took longer than…

Setting up my account took longer than expected since my ship-to address was different from my billing address. Once my account was set up, service was accurate and efficient (same day shipment).

April 6, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you so much Mr. Mackrael for this review. Regards, Mario Gagnon, owner.

Rated 5 out of 5 stars

Straightforward online purchase

Easy-to-navigate web site, simple on-line purchase, no uncertainty about whether the product was in stock, and quick shipping with tracking,

April 2, 2021
HIFIPRO logo

Reply from HIFIPRO

Thank you so much Mr. Tomlinson for this great review. Regards, Mario Gagnon, owner.

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