I want to thank Mario Gagnon & Pierre for their top-notch service today. These gentlemen delivered and installed my "LEAK" amplifier & CD Player...plus...Wharfedale Diamond Speakers. They also put tog... See more
Company replied
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See what reviewers are saying
My first purchase from HIFI of a floor standing speaker. A nice pair of Davis Acoustic Maya speakers. I didn’t expect much from this speakers but was pleasantly surprised at how good th... See more
Company replied
Purchased a set of Focal Elgia on a recommendation from Stephane after letting him know what I already owned and some further research on my own. As close to a blind purchase as you can make. Hifi... See more
Company replied
Received a phone call/voice msg from their shipping dept. to confirm that I had ordered 2 sets of an identical item before shipping. Thank you for being proactive; not many businesses are. When I ca... See more
Company replied
Company details
- Hi-fi shop
- also in
- Electronics Store
Written by the company
Since 1985, HIFIPRO has acquired one of the most loyal clientele and a very good reputation, has participated and obtained several consumers and professionals recognition at several audio shows.
Contact info
1325 rue Ontario Est, H2L-1R8, Montréal, Canada
- +1 (888) 738-4434
- mario@hifipro.ca
- www.hifipro.ca
5.0
Excellent
448 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Get place to buy audio gear.
Great place to buy! Fast shipping just what I wanted to complete my stereo set up. Kimber Kable OPT-1 1.5m
March 23, 2021
Reply from HIFIPRO
Thank you for your great review. Regards, Mario Gagnon, owner.
idealt with stephane and was treated…
idealt with stephane and was treated like a vip probobly the best customer service i have ever received i hi pro 110% it doesnt get any more satisfaction then that!!!!!!!
March 21, 2021
Reply from HIFIPRO
Thank yuo so much Mr. Wharton for this wonderful review. Regards, Mario Gagnon, owner.
Great business
Great customer service!
My first item had something loose inside and they sent me a new one right away.
1 day shipping too!
Great business.
March 20, 2021
Reply from HIFIPRO
Thank you so much for this great review. Best regards, Mario Gagnon, owner.
5 stars store
5 stars store. All my questions were answered within an hour with the technician’s recommendations and I’ve received an item next day( delivery was to different Province)
March 20, 2021
Reply from HIFIPRO
Hi Mr. Baxter, I'm glad you've appreciated your shopping experience. Regards, Mario Gagnon, owner.
Great quick delivery with zero issues.
Great quick delivery with zero issues.
Nice experience!
March 19, 2021
Reply from HIFIPRO
Thank you do much for this great review. Regards, Mario Gagnon, owner.
Great and fast service.
March 16, 2021
Reply from HIFIPRO
Thank you so much for this excellent review. Regards, Mario Gagnon, owner.
Quick to ship, product as ordered
Ordered a pair of powered speakers (Kanto yu6). Package was shipped very quickly from their warehouse. Received the proper product/colour as ordered. Good vendor experience.
March 15, 2021
Reply from HIFIPRO
Hi, I'm glad you've enjoyed your purchasing experience. Regards, Mario Gagnon, owner.
Great service Great product
March 10, 2021
Reply from HIFIPRO
Thank you so much for this excellent review. Regards, Mario Gagnon, owner.
Hifipro was professional and…
Hifipro was professional and accommodating the product is really fantastic. Enjoying it allot.
March 9, 2021
Reply from HIFIPRO
Thank you for your very good review. Your satisfaction is our priority. Regards, Mario Gagnon.
I will say that I am very pleased with…
I will say that I am very pleased with my purchase. The service was good, the only complaint would be that I would like to have been offered the cables that I need to go with this purchase. I had to go out and purchase myself.
Thank you very much
March 8, 2021
Reply from HIFIPRO
Thank you Mr. Harvey for your review. I've noted your suggestion and next time we'll suggest cables to all customers. Regards, Mario Gagnon, owner.
Excellent service
March 4, 2021
Reply from HIFIPRO
Merci pour votre commentaire positif. Cordialement, Mario Gagnon, propriétaire.
My "refurbished" Cambridge Audio Topaz…
My "refurbished" Cambridge Audio Topaz AM10 arrived double boxed on a Saturday morning. Shipping was very quick. As for the Topaz amp, it looked like new as it was packaged in the original carton and included all accessories in sealed plastic bags just like from the factory. Very happy with this purchase.
March 2, 2021
Reply from HIFIPRO
Thank you so much for this excellent review. I'm very glad that you're happy about your purchase and our shipping services. Regards, Mario Gagnon, owner.
Reply from HIFIPRO
Thank you for this excellent review. Regards, Mario Gagnon, owner.
Best communication from a retailer in…
Best communication from a retailer in so long. An actual phone call to explain a very minor delay with my purchase. They upgraded the cartridge I purchase and it arrived the next day. I will definitely shop Hifi Pro again.
February 24, 2021
Reply from HIFIPRO
Thank you so much for this excellent review. If you ever need additional information, please feel free to contact us. Regards, Mario Gagnon, owner.
My new 2M Bronze cartridge shipped fast…
My new 2M Bronze cartridge shipped fast and was very well packaged to protect from any damage during transit. Very happy with my new stylus!
February 23, 2021
Reply from HIFIPRO
Thank you Mr. Robillard for this excellent review. I'm glad you're enjoying your new Ortofon. Regards, Mario Gagnon, owner.
This is my third time dealing with this…
This is my third time dealing with this company.
No regrets.. and the staff is better than what you find in Toronto. No bs they give their best prices.
Thanks again
MM
February 21, 2021
Reply from HIFIPRO
Thank you so much again fro this very good review. Mario Gagnon, owner.
Reply from HIFIPRO
Thank you so much for your review. Best regards, Mario Gagnon, owner.
Excellent Experience
Excellent experience, from purchase to rapid shipping and description of the Cambridge Audio DacMagic Plus. I am very please and would do business with them again. I even contact them for a specific question and the response was very quick.
February 15, 2021
Reply from HIFIPRO
Thank you so much for this great review. Regards, Mario Gagnon, owner.
Best service and all the info needed to…
Best service and all the info needed to make the right purchase.
February 8, 2021
Reply from HIFIPRO
Thank you so much for this great review, really appreciated. Best regards, Mario Gagnon, owner.
broken shipment tracking link
Would have given 5 star review but no shipment tracking provided. Although item did arrive in an reasonable time frame.
January 31, 2021
Reply from HIFIPRO
Hi, I'm very sorry for this software problem. I tried to reach you 3 times by phone and email to offer you compensation and to find out if you were happy with your purchase, but I did not receive a response or return call. Thank you. Regards, Mario Gagnon, owner.
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