Easy to navigate website to find what so wanted . Founds items at a very good price - cheaper than anywhere else & although currently not in stock, I was notified promptly of this and assured they wou... See more
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I just bought the iconic REL Number 31 Subwoofer and Bassline Blue cable, and I have to say that my experience with HiFix has been second to none. Updated on order progress, personal contact to arran... See more
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Excellent advertising . A wide range of quality products which are competitively priced, and I found just what I needed. Items arrived well packaged and quickly. I have used both items (Knosti Record... See more
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Ordered a pair of Mission LX5 Speakers, but sadly ParcelForce Oxford 'did not treat them with care' & they arrived damaged. HiFix subsequently sent a Replacement Set in their own Van & also 'price-mat... See more
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Company details
Written by the company
Centrally located in the Heart of the Midlands and owned by Hi-Fi Excellence Ltd with over 35 years in retail and mail-order, HiFix.co.uk is the internet shop window for some of the worlds greatest Hi Fi products, by buying direct huge savings can be made off High Street prices. Subject to stock levels they can normally reach most parts of the UK mainland within 2 to 3 working days and often within 24 hours from order.
HiFix the Hi Fi Professionals
Written by the company
- FREE SHIPPING
- HiFix offers free shipping on all orders over £75.00 delivered to mainland UK.
- CUSTOMER CARE
- Contact HiFix for expert technical advice on a wide range of Hi Fi and home Cinema solutions
- PRICE MATCH PROMISE
- HiFix aims to offer customers the best deals available on the internet, and in the unlikely event you do find the same product elsewhere for a better price, HiFix will aim to better or match that price for you.
- SECURE PAYMENTS
- HiFix Offers full security with GeoTrust® who is the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation
- FINANCE AVAILABLE
- Hifix.co.uk offers an ease and convenience with our latest range of affordable online finance options. Spread the cost with the new PayPal Credit, or simply choose a great low rate on our Classic Credit Plan with Klarna. It’s an easy and affordable way to purchase the latest technology you want - today!
Our Shipping Promise
Fast 48 hour Shipping
Get free fast 48 hour shipping with purchases over £75.00!
98% of our orders are despatched and delivered to your door next working day if you order before 2:00 PM!
Contact info
Unit 2 Binns Close, CV4 9TB, Coventry, United Kingdom
- 02476 631 707
- frank@frankharvey.co.uk
- www.hifix.co.uk
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent service
Excellent service. Item arrived quickly. Will definitely use again
February 16, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for the glowing review! We're delighted to hear that you were impressed with our excellent service and speedy delivery. It's great to know you'll choose us again in the future!
We look forward to serving you again soon. If you have any questions or need further assistance, don’t hesitate to reach out.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your fantastic feedback! We're so pleased to hear that you were impressed with our price, service, and quality. Your high recommendation means so much to us!
If you need anything else or have more to explore, we’re always here to help. Looking forward to serving you again.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
I called the store for advice and…
I called the store for advice and guidance. They were very helpful and Im really pleased with my new Ruark R3S MkII. Good Job guys!
February 16, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your wonderful review! We’re so glad to hear that our team was helpful when you reached out for advice and guidance. It’s fantastic to know you’re happy with your new Ruark R3S MkII—a great choice!
If you ever need assistance in the future, don’t hesitate to get in touch. Enjoy your new system, and thanks again for choosing us.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Ortofon 2m Blue cartridge
Ortofon 2m Blue cartridge. Great thanks. One of the best upgrades so far.
February 16, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for the fantastic feedback! We're thrilled to hear that your Ortofon 2M Blue cartridge has been one of your best upgrades so far—such a solid choice for enhancing sound quality.
If you need more advice or upgrades in the future, feel free to reach out. Enjoy your improved listening experience, and thank you for choosing us!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your kind words and fantastic review! We're delighted to hear you found us to be a trustworthy vendor and that you were happy with the secure packaging and our prompt delivery.
We always strive to provide the best possible service, and your feedback is greatly appreciated. We look forward to assisting you again soon.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Everything as it should be
The product was in stock, and available for collection as promised. Helpful, knowledgeable staff. Price-matched competitors.
February 14, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your thoughtful review! We're so glad to hear that everything met your expectations and that your product was in stock and ready for collection as promised.
Our team takes pride in being helpful and knowledgeable, and we're delighted that you felt well taken care of. Matching competitors' prices is part of our commitment to ensuring you get the best value.
We truly appreciate your support and look forward to serving you again!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Great communication
Great communication. The switch was broke on arrival and a replacement was going to be sent. I didn't want the hassle of posting again and was given a discount.
February 4, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your review and for highlighting our great communication! We're sorry to hear about the issue with the switch on arrival but are glad you found our resolution process satisfactory.
We aim to make things as convenient as possible for our customers, and we're pleased that the discounted solution worked well for you. Should you need any further assistance, we're always here to help.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Rega Fono MM MK5 Phono Stage
Ordered Rega phono stage from Hifix to replace faulty phono pre-amp I’ve had for 10+ years. Service excellent, product received promptly, well packed, new Phono stage swapped over and working in under 30 minutes.
February 6, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your excellent review! We're thrilled to hear that you chose the Rega Fono MM MK5 Phono Stage from HiFix to replace your previous pre-amp and that everything went smoothly.
It's great to know that you experienced our excellent service, received your product promptly and well-packed, and were able to get it swapped over and working in such a short time. We hope the Rega Fono MM MK5 brings you many years of outstanding performance!
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your fantastic feedback! We're thrilled to hear you're enjoying your wonderful stylus and that it sounds superb!
Your kind words about our great price and great service mean the world to us. We always aim to provide top-quality products and an excellent shopping experience.
If you have any further questions or need assistance, we’re always here to help. Enjoy the music!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
The Isolation Platform was just fine
The Project Ground-IT E Turntable Isolation Platform that I purchased arrived promptly, was well packaged, does the job ......all in all, it is just fine.
p.s. pls stop calling the purchase of a consumer item an "experience"
February 12, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We're glad to hear that the Project Ground-IT E Turntable Isolation Platform arrived promptly, was well packaged, and is doing its job as expected.
We appreciate your honest comment about avoiding terms like "experience" when referring to purchases—we completely understand your perspective and will keep it in mind moving forward.
If you need any further assistance, feel free to reach out. Enjoy your setup.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We're delighted to hear you were pleased with our fast delivery. We aim to ensure that your orders arrive promptly and in great condition.
If there's anything else we can assist you with, don’t hesitate to get in touch.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your kind words! We're so pleased to hear you had an excellent experience with both our hi-fi products and service.
Your satisfaction is our priority, and we're here to help if you need anything else. Enjoy your hi-fi setup.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Excellent services by Hifix.co.uk
I ordered a Denon integrated amplifier. They delivered very quickly. In the end I returned without any hassle and they collected it. They paid all delivery charges and refunded by quickly. Top top services and credibility!
March 24, 2025
Reply from HiFix The Hi Fi Professionals
Thank you for sharing your experience! We’re delighted to hear that you found our services excellent and hassle-free. At HiFix, we pride ourselves on providing prompt delivery and ensuring seamless returns for our customers.
Your kind words highlight what we strive for: credibility, top-notch customer service, and making your journey with us as smooth as possible. Whether you're keeping the gear or returning it, we aim to handle everything efficiently—including covering delivery charges and issuing refunds quickly!
If you ever need support or have questions in the future, we’ll be here to help. Thank you for choosing HiFix!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Good prices and fast delivery
February 12, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We're thrilled to hear that you appreciated our competitive prices and fast delivery. Making sure our customers get great value and efficient service is what we aim for!
If there's anything else you need, don’t hesitate to reach out. Enjoy your new purchase.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! It's wonderful to hear that you've had a consistently positive experience with HiFix, from our reliable service to our good products at great prices. We're also glad to know that your orders were delivered so promptly on both occasions.
Your continued support means a lot, and we look forward to serving you again in the future. Thank you for choosing HiFix.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Great service again
3rd purchase from these .
Quick delivery . Good price
Great service
February 9, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your continued support and for leaving such a fantastic review! We're thrilled to hear that this is your third purchase with HiFix, and that we’ve consistently delivered with great service, quick delivery, and good prices.
It’s always a pleasure serving valued customers like you, and we're grateful for your loyalty. If there’s ever anything else we can do for you, don’t hesitate to reach out.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your kind words! We're so glad to hear you enjoyed a fast and fabulous experience with HiFix. It's also wonderful to know that the product exceeded your expectations—there’s nothing better than a pleasant surprise!
We appreciate your support and look forward to assisting you again in the future.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Trust worthy seller
Very quick delivery, as it happens the item was faulty and the return and refund was quick and trouble free. Nice to do business with professional sellers
February 6, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for sharing your experience! We’re sorry to hear that the item was faulty, but we’re glad we could handle the return and refund quickly and professionally for you. Your trust means a lot to us, and we’re committed to providing a smooth and trouble-free experience every time.
It’s great to know you found us to be a trustworthy seller and appreciated the quick delivery. Thank you for choosing HiFix—it’s always a pleasure doing business with you!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your fantastic feedback! We're thrilled to hear that you were impressed with our great communication and that your order arrived the next day – we know how important speedy delivery is.
It’s always our goal to ensure our customers are happy, and your kind words mean a lot to us. Thank you for choosing HiFix – we look forward to serving you again.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Excellent service
The kit is good, dispatched promptly and quick to arrive. I will no doubt use them again.
February 5, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your wonderful feedback! We're delighted to hear that you were happy with the excellent service and that your kit was dispatched promptly and arrived quickly.
It’s great to know you’re pleased with your purchase, and we truly appreciate your confidence in us. We can't wait to assist you again in the future!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
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