Highbridge Caravans Reviews 

1,260
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

The staff at Highbridge Somerset are amazing!! we have just bought our first motorhome, they were so friendly and knowledgeable without being pushy in the slightest. The after sale customer care wa... See more

Rated 5 out of 5 stars

I bought an Adria Sonic Supreme from them in November 2024, excellent service then. Recently one of the side marker LED lamps failed. As we are going around Europe in just over a week, I contacted the... See more

Rated 1 out of 5 stars

Poor service from parts department. Young girl not interested in helping, had attitude and informed us that as we did not buy vehicle from them we needed to go elsewhere! Left extremely disappointed a... See more

Rated 5 out of 5 stars

A big shout out to Highbridge who assisted us with a problem with our van, even though we hadn't purchased from them. They took the time to listen and gave advice and a phone number via which we were... See more

Company details

  1. Camping Store

Written by the company

Highbridge Caravan Centre is a family run business with over 60 years of experience. As one of the Country’s largest Outdoor Leisure Companies, our success has been founded upon excellent customer service. With the launch of our online shop, we are able to deliver this same high standard throughout the UK. Browse through a huge selection of products including Caravan & Motorhome Accessories, Tents, Camping Equipment and Outdoor Leisure Accessories.

Highbridge Caravans Details

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Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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3.9

All reviews

(1,260)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Superbly easy

Superbly easy! I found what I wanted, very easy to order and pay and delivery was quick and smooth - whats not to like? Brilliant!

December 5, 2023
Rated 5 out of 5 stars

Great Cash Sale on Campervan

I have used Highbridge on a couple of occasions to sell my Campervans for Cash, the service has been impeccable collecting my vans from South Wales with a cash transfer on the spot, in fairness they have taken the vehicles on trust without test drive and no haggling on price. Also have provided invaluable advice on purchases, big shout out to Jody.

November 21, 2023
Unprompted review
Rated 2 out of 5 stars

No aftercare

Excellent service when buying the caravan. Very helpful and friendly. Problems arise if you have a problem. Damp problem found when van still under warranty, can't even be looked at for 3 months as they are 'at capacity'. No aftercare.

October 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service today from Devon…

Excellent service today from Devon branch caravan returned to my seasonal pitch following warranty work the driver could not have been more helpful in a era where customers are a inconvenience it is refreshing to have received some good old fashioned customer service well done Highbridge

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Leisure Battery Replacement? No problem.

Leisure Battery Replacement? No problem.
We were staying down the road in our motorhome and our leisure battery was giving off an awful smell so a quick Google found Highbridge. We popped down and purchased a new one from the shop in no time. We also asked if there was anyone available to fit this for us and we were asked to drive to the parts department to ask.
I feel awful that we didn’t take names as the two men who helped us were fantastic. They fitted the one we had bought and tested it to find out our other also needed an upgrade. An hour tops and we were back on the road to our Cornwall holiday.
They really saved us today and we’re so very grateful! Thanks so much :)

August 21, 2023
Unprompted review
Rated 4 out of 5 stars

Awning Purchase

Unfortunately did not have the awning I ordered online but contacted me to offer ex-demo version at a reduced cost. Spoke to helpful staff to confirm awning in good condition & all accessories included so progressed with purchase. Awning arrived quickly and all appears good although no pitching instructions were included but found online. Staff helpful & reassuring during all communications.

August 14, 2023
Rated 5 out of 5 stars

Absolutely excellent service since our…

Absolutely excellent service since our caravan purchase 3 months ago.
We purchased a 2nd hand caravan from the Devon branch, Rob was very helpful with our purchase. When we collected we had an issue with our towing electrics in our car and the team at Highbridge were so helpful. Ended up needing to leave the caravan to get the car sorted.
Since then we have been enjoying the caravan for several trips and a couple of minor issues arisen and needed to contact them to use the warranty to resolve them, and each time we have had a friendly chap visit us to fix issue. We have been very pleased with the level of service we have received throughout the whole experience. I would highly recommend if you are looking to purchase a caravan.

May 2, 2023
Unprompted review

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