Needed a Shimano battery charger for an E-bike as the old one packed in. Highland Bikes had one in stock and is fairly local so I ordered it from them (the alternative was getting one from Germany!)... See more
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Fantastic service. Found product online, confirmed on the phone. Shipped same day. Received within 24 hours despite ordering two days before Christmas. Overall couldn’t be happier. Product its... See more
Delivery would have been great but parcelforce worldwide had to make three attempts!At the moment the bike is still in its opened box but it looks great My experience with Highland Bikes overall has... See more
Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance... See more
Company details
About Highland Bikes
Written by the company
Whether you’re shopping In Store, Online or using our Click and Collect service you can rest assured only the best products make it into our store and that our highly knowledgeable team are on hand to offer you honest, dependable advice and the help you need to make the right choice.
Our Online Shop is fully encrypted to provide you a secure and safe shopping experience. Convenient payment options including PayPal and Klarna are available as well as our our ‘Ride It Away’ Finance options offering flexible payments on selected purchases. We also accept voucher from most of the leading Cycle to Work providers including but not limited to Cyclescheme, Halfords Cycle2Work, Green Commute Initiative, Cycle Solutions, MyBenefits and Vivup.
Contact info
29-31 Shore Street, IV1 1NG, Inverness, United Kingdom
- 01463234789
- info@highlandbikes.com
- www.highlandbikes.com
Great service and pricing could not…
Great service and pricing could not fault them a big thank you

Reply from Highland Bikes
Awesome small independent business.
Great service. Now my first choice for all my bike needs.
Easy to use website
Good customer experience, good price
Purchased a superb wetsuit at a fraction of the prices found elsewhere. Took a few days to arrive but it arrived within a week, intact and in perfect condition.
Friendly,competent and reliable local…
Friendly, competent and reliable local business.
Efficient, friendly and reasonably priced.
They identified the problem and sorted it, quickly and at a reasonable price. All in all they couldn’t have been more helpful. A pleasure to deal with. Thanks for getting my bike back on the road.
Very quick service
Absolutely excellent shop!
I ordered a limited edition product, it was a Christmas present for family. Very quick to send order confirmation and then despatch information. Unfortunately the first one went missing in the mail.
I contacted Highland bikes, spoke to very helpful and pleasant staff who monitored the situation for a few days and then contacted me to send a replacement - fortunately this one arrived and was loved by the recipient Christmas elf!
Absolutely delighted with the customer service from Highland Bikes, a very good business to buy from and very helpful if anything goes wrong with your order - highly recommended!
Great service
Delivery would have been great but parcelforce worldwide had to make three attempts!At the moment the bike is still in its opened box but it looks great My experience with Highland Bikes overall has been really good and thank you very much indeed!
Kind regards,Niven
Excellent service
Excellent service. Brilliant product and delivered really promptly in the run up to Christmas! Thanks :)
Quick to dispatc very helpful…
Quick to dispatch tyres and very helpful on the phone.
The grips arrived ahead of schedule…
The grips arrived ahead of schedule which was great. Really efficient service.
Thanks
The product arrived very quickly.
The product arrived very quickly and was exactly what I was expecting .
Service exceptional
Excellent communication and interaction to resolve a little issue ….non of which was created by highland bikes.
Thank you

Reply from Highland Bikes
Pannier bag
From choosing item to it being delivered was unbelievable. Was delivered as promised in text at point of sale and arrived within 2 days. Excellent communication throughout, well packaged item and delighted with it. Thank you

Reply from Highland Bikes
Quick and efficient service.
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