Hightvproduct Reviews 

191
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 4 out of 5 stars

I got scammed while I tried to purchase online on April and it been recurring deducting my money after 2 weeks please I need help to stop this.2 days back they deducted R166 but back then they have be... See more

Company replied

Rated 4 out of 5 stars

I have contacted this company as Facebook ads are scams... offering a product for so much..but it is for a subscription to hightv products..after speaking to a very intelligent young man ..he said the... See more

Rated 5 out of 5 stars

Just received an email from Clare regarding my complaint, it has changed my opinion completely this company does care. Will let you know outcome when money lands in my bank.

Rated 5 out of 5 stars

Had a slight issue at the start but after talking with the staff my issue was resolved fully and without further issue. Staff were professional and very helpful. The membership is quite a good idea... See more

Company replied


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4.1

Great

TrustScore 4 out of 5

191 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(191)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be careful they just keep helping…

Be careful they just keep helping themselves to money out your bank. It is a scam

August 26, 2024
Unprompted review
Hightvproduct logo

Reply from Hightvproduct

Dear Robert,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

They made me an offer of 2,00 €

They made me an offer of 2,00 €, but they withdraw 7,00 € more ftom my card, without ask me first. Their answers and actions are still pending.

July 31, 2024
Unprompted review
Hightvproduct logo

Reply from Hightvproduct

Dear Ιωάννης,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Hi,this is an unauthorised transaction…

Hi,this is an unauthorised transaction and I would like any withdrawals to be retuned

July 21, 2024
Unprompted review
Hightvproduct logo

Reply from Hightvproduct

Dear Gillian,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Problem has been sorted satisfactory thanks to Ayala

Company quick to resolve issues satisfactory good customer service and alts was excellent

July 24, 2024
Unprompted review
Hightvproduct logo

Reply from Hightvproduct

Dear heather,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

HighTVProduct, very good with solving issues

Had a slight issue at the start but after talking with the staff my issue was resolved fully and without further issue. Staff were professional and very helpful. The membership is quite a good idea and the products all look great with quite a wide range to choose from.

Thank you Ayla for your assistance 😊

July 17, 2024
Unprompted review
Hightvproduct logo

Reply from Hightvproduct

Dear Naomi,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 3 out of 5 stars

Misleading and lack of service.

I registered for a special offer in the 4 july 2024. The amount was 19 DKK. I't turned out that I had actually subscribed for a huge montly amount which was not obvious until the first email that I received reminding me og a monthly fee. I instantly triede to cancel my membership which required that I contacted them as the cancellation button does not work within the first 24 hours. I managed to cancel my account the same day. On the 7 of july there was a withdraw of 358 DKK from my account. Customer service keeps on ignoring my questions and critic concerning that the terms was not clear. They refer to a 14 day cancellation period. It's a horrible company that scams people. The company will be reported to the Danish consumer council " forbrugerrådet"

Update on the 10 of july :
The company has aknowledge their misleading service and has offered 50% refund if I rewrite my review. Once that has been done they Will return the remaining 50%.

If that is done,I will update my review once I have returned the full refund.

Update on the 14 of july:
The company has as written aknowledge their fault when they charged me eventhough i had cancelled my membership and returned 50%. However they want a 4 or 5 star review before returning the rest of my money which I have declined .

July 7, 2024
Unprompted review
Hightvproduct logo

Reply from Hightvproduct

Dear Sandra,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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