Highworth Insurance Reviews 

664
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally polite, knowledgeable, and helpful when handling various insurance requests. Consumers truly appreciate the extremely quick response times and highly efficient processes that make arranging complex policies completely stress-free. However, some customers also noted that these insurance policies were not always the absolute cheapest option available in the market. Despite this detail, people generally felt that the superior coverage details and expert guidance easily justified the overall cost. Many individuals mentioned that receiving tailored advice and finding the right policy details mattered far more than saving a small amount of money.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently polite,... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding support from start to finish.... See more

Price

Consumers find price to be positive and consistently report receiving competitive quotes and great deals... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were exceptionally... See more

Value for money

Clients share positive opinions on value for money, highlighting efficient service and very reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

William Gordon did a good job on recommending insurance for my late mum's house whilst we are trying to sell it. It was not the cheapest quote but met what I needed better than any other comparable q... See more

Rated 5 out of 5 stars

I have spoken to William Gordon today to provide Insurance for a Diamond Engagement Ring and I found his Service second to none. William was thoroughly Professional and made sure I was at complete ea... See more

Rated 5 out of 5 stars

What can I say, Bethany was absolutely amazing to deal with. Had a lot of patience when dealing with me, I am Welsh so no answer is ever straight forward. Tangents, antidotes and sarcasm ar... See more

Rated 5 out of 5 stars

My call to Highworth insurance was to add an additional watch to my existing policy. My contact was William Gordon and he proved to be very polite and knowledgeable. He explained to me the cost a... See more


Company details

  1. Insurance Broker

Written by the company

Formed in 2012 Highworth Insurance specialises in all aspects of non standard and high value home insurance, as well as individual policy cover for watches, jewellery, fine art and collections. Based in Dorset our team of Account Managers are handpicked to support us in delivering great industry knowledge and a high level of service. As experts in insurance our aim is to support our clients by providing a clear cut and easy approach, delivering the best cover, advice and support at all times.


Contact info

4.9

Excellent

TrustScore 5 out of 5

664 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(664)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easily solved my needs

William was very informative, answered all my questions and made it very easy to take out a policy that covered my needs. Thank you William.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Not Disappointed

Was recommended this company and I was not disappointed. My Account Manager William was polite and professional and got a competitive annual fee. Very happy

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

My circumstances aren't straight…

My circumstances aren't straight forward for home insurance as I live in a property that my late partner in trust with myself being left a life interest in the property so things have to be precise for me to follow terms of the trust. One phone call ,easy, young gentleman will , sorted everything for me with a huge weight of my shoulders. Great job. And happy with the price

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent personal customer service

I dealt with Will when enquiring about a new policy, he was friendly and very helpful, answered all queries I had. I had to make some adjustments to my policy and this was rectified quickly. Highly recommend the service.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great

William was very helpful and efficient. It was a very easy experience setting up insurance that meets all my requirements for a good price.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

I dealt with William G

I dealt with William G. he was very helpful in securing insurance on my new home prior to completion after another company had failed to deliver. He was very aware of my time constraints and came up with coverage so that I could complete the purchase on time. I was also relocating from overseas which added to the issues I had that he handled very professionally.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Jewellery insurance

I spoke to William Gordon re jewellery insurance. He was very articulate and polite and explained everything clearly
Although the premium was the cheapest I had been quoted, I felt reassured that it was thorough for what I required.
Well done William

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Will at Highworth Insurance

Throughout the renewal process Will was friendly, efficient and knowledgeable. He kept me informed on a regular basis, explaining clearly the process and what he was doing to obtain the insurance policy that best suited our needs. I wish everyone provided this level of service.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fast and competent service

I dealt with Will on an amendment to a specialist house policy. He was very responsive and got the amendment finalised in a couple of working days only. The price was also much less than I was expecting. Very happy with this firm.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Quotation for home insurance

Quotation for home insurance. Will was very professional and answered all of my questions in a prompt fashion. The quotation was equally all completed very quickly.

July 26, 2024
Unprompted review

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