I purchased a Hilka Brake Bleed kit which uses air pressure to work alone. The kit comes with x4 different sizes cap to fit most models . However, although the caps have good seals when swapping caps... See more
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Removing the RAC tyre compressor from the 12V car socket the connector came apart - I hadn't noticed it was no longer screwed tight - and in removing, the end piece stuck in the socket. Reassembling... See more
Bought an extension washer for my car couple of years ago. A plastic tightening screw split recently. Got in touch with customer service who responded quickly but said it part was not available as a s... See more
I purchased a Hilka grease gun but was having trouble screwing in the nozzle. So I asked them if it had a taper thread. They requested photos which I sent and then they asked for a video which I did n... See more
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Well impressed!
Impact wrench out of warranty by a fair way but they still sent me a replacement battery and only charged me a token £20! Fantastic customer service, thank you Alistair.
Helped resolve a product question…
Helped resolve a product question quickly. Very happy with the product.
Useless customer service
Faulty product, sent three support requests, no reponse other than "We'll pass it to the right people" - AVOID
Poor customer service
Hi I called this company today to ask one simple question regarding my machine but they tell me they no longer respond to telephone questions. Instead I was directed to fill in a form and they would get back to me. NO call back. The telephone number on the product has now an answer machine message. Expensive product and NO help when it goes wrong.
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