Viewpoint Hill & Abbott Reviews 

Appalling customer service, non existent really. Never in over four months did I get a telephone call back when requested. Emails went unanswered. The receptionist even put the phone down on me when I called to find out why my sale money had not been been credited. Very snide way of talking down when I did speak with the receptionist. Kept some money my buyer paid to her solicitor for onward payment to me and now ignoring all my emails chasing this. Contacted the managing director to ask him to check this out for me, still waiting ………….

I regret instructing this firm I stand to lose both the sale and purchase due to their inefficiency and correspondence being sat on for three months

Property purchase eventually completed. Then I discover they failed to notify the freeholder of my interest despite the freeholder chasing them 2 days after completion, me chasing them 18 days later (which Hill Abott ignored) then having to chase 8 days after that. Upshot is delay of a month in being able to get permission to rent property. I am getting bills at property for amounts owed by previous owner. Hill Abbot paid in full but not completed job properly, not interested in the issues and loss of rental due to their failings. Don’t even have the common courtesy to apologise (or even respond) if they do respond they promise to call you on an agreed date and surprise surprise they don’t!

I can't explain how great H&A are, they made purchasing easy.

We sold and bought through H&A and had Alison Stock and Lizziey Spong acting for us. They were exceptional in every way. The process was smooth even though we completed in lockdown. I would recommend them to anyone, quick responses, no issues, helpful.

I experienced very poor, unprofessional conduct on the part of Hill Abbott solicitors, when I was trying repossess my flat.
My initial contact with Hill Abbott involved a solicitor who was empathetic and supportive and categorically confirmed to me, both verbally, that I will repossess my flat for a fixed fee.

After two court hearings, I was sent a letter saying there will be a barrister for the third hearing, and I will incur a fee, I challenged and said it was supposed to be a flat fee, then was told to work out the fees after the hearing. I was upset and said I will just represent the case myself, without the solicitor, as all they wanted is extra fees to be paid by me.

After nearly two years, and three court hearing, the matter was closed last quarter of 2018. I went back to Hill Abbott's offices to demand to know during the process, I had received no updates, telephone calls or letters. The solicitor who took on my case was no longer employed there and the person who had taken on his cases was not even aware of me as a client.

His attitude to me personally was abrasive and unhelpful.
after a year since the matter was closed, in Oct 2019, I received a further bill demand barister fees, which came as a shock. I went back and challenged again. After two weeks of anxiety and waiting, I was told there is no more money to pay.

Your service to me as a client was abysmal.
Your service was unprofessional, slow, ineffective and extremely poor.
In my opinion you have a cheek even to call yourselves solicitors.

I would never recommend your company to anyone.

Excellent service knowledgable and highly professional

I used Hill and Abbott to conduct the conveyancing when selling my Mother's house. The sale took a long time and I found the staff at Hill and Abbott to be efficient and professional in the way that they handled things. In fact they appeared to act with a lot more urgency than some of the solicitors representing other vendors further down the chain. I would recommend their service and would use them again in the future.

Very professional, went above and beyond very happy with the whole service.

Thanks Scott

Amazing Service!
I used Laura and her team for the recent purchase of my property. They were an absolute pleasure to deal with, and ensured the sales process was smooth and was able to keep the stress of moving home as little as possible for my wife and I. I was so impressed with their efficiency and value for money that it has compelled me to write my first ever online review!

Conveyance was quite poor
I had to continually chase in order to get any movement
Not until the Head of Practice got involved did anything happen. There were staffing issues with locums brought in who did not perform
I used these solicitors over 10 years ago to purchase a house and they were really good
Obviously the service has really declined
Oh dear !!!

I am currently in the process of buying my first property and needed to find someone who I could trust, had a great reputation and provides an excellent conveyancing service. After knowing Laura for just under a year and hearing about how brilliant Hill & Abbott are, I knew I would be in safe hands.

Purchasing a property is completely new to me but Laura and her team have been excellent and very helpful in explaining everything to me in laymen terms and answering any questions I have, including late at night over Whatsapp.

I’m still in the middle of the process but I can confirm that all of the great things you hear about Laura and Hill & Abbott are true. They are efficient, thorough and do all they can to ensure the house moving process is a smooth and easy process.

I highly recommend Laura at Hill & Abbott to anyone moving home and would like to thank her for making what I see a massive milestone in my life enjoyable and easy.

As a family moving two homes into another one we found the company always helpful especially in a situation which was quite complex at times, with all sorts of delays from other parties, and we felt Hill and Abbott did their level best to move us a fast as possible.

Great advice, service and communication. Highly recommended.

Excellent service! I found the process of having my will made totally effortless, and was kept informed of everything as was processed.

Expert service provided by genuinely helpful staff

Sam the individual we dealt with was both professional and made us feel appreciated as clients

This is due to the level of service I received from Hill & Abbott

Excellent professional advice. Would recommend for sound legal support.

Dealing with solicitors for years very efficient and good guidance