Viewpoint Hill & Abbott Reviews 

39
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Appalling customer service, non existent really. Never in over four months did I get a telephone call back when requested. Emails went unanswered. The receptionist even put the phone down on me when... See more

Rated 1 out of 5 stars

Conveyance was quite poor I had to continually chase in order to get any movement Not until the Head of Practice got involved did anything happen. There were staffing issues with locums brought... See more

Company replied

Rated 5 out of 5 stars

Hill & Abbott have dealt with both the conveyancing for our recent house move and our wills - I can’t recommend them enough! Fantastic service, we were kept informed at every step of the process and t... See more

Company replied

Rated 1 out of 5 stars

Property purchase eventually completed. Then I discover they failed to notify the freeholder of my interest despite the freeholder chasing them 2 days after completion, me chasing them 18 days later (... See more

Company details

  1. Lawyer
  2. also in
  3. Conveyancer
  4. Divorce Lawyer
  5. Divorce Service
  6. Estate Planning Attorney

Information provided by various external sources

Hill & Abbott Solicitors in Chelmsford, Essex offer a complete range of legal services including Business, Property, Wills, Family, Divorce and Litigation.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

39 reviews

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2.4

All reviews

(39)

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Rated 1 out of 5 stars

I used on a Friends Recommendation

Personally, the Solicitor I used at Hill & Abbott was recommended by a friend.
That person is no longer a friend!
I didn’t know that the Legal firm was Hill & Abbott until first contact.
Administratively it was pretty good. Received the odd repeated letters and a few mistaken Payments requests, but on the whole they were precise.
My initial experience in the beginning with the Solicitor was going well. However, over time I felt that what I had been told at the very start wasn’t going to come to fruition.
I did feel that there were moments of advice that proved to repeat themselves and that I financially paid for that without really questioning the necessity.
There were a few chats with my Solicitor where I sometimes felt belittled, that I was to just let everything take its course and leave it to the professional.
I didn’t get the full result I wanted from the Solicitor at Hill & Abbott, a financial outcome that he said would be a strong possibility.
I’ve no way to prove that he did his very best. I didn’t think he did and so don’t rate this legal firm very highly.

February 5, 2019
Unprompted review
Rated 5 out of 5 stars

Visted my aunt at her home as she is 88…

Visted my aunt at her home as she is 88 years of age as was pleased with your explanations and visits

February 4, 2019
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi Michael,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

Fantastic!

Hill & Abbott have dealt with both the conveyancing for our recent house move and our wills - I can’t recommend them enough! Fantastic service, we were kept informed at every step of the process and they dealt with everything quickly and smoothly. Everyone we met at the office was extremely professional and friendly.

August 22, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi Laura,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

Professional of the highest level

Professional of the highest level, friendly, know their stuff, whether it be conveyancing, separation or business help.

August 21, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi Lynn,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

An excellent service from start to…EXCELLENT SERVICE

An excellent service from start to finish. Professional & friendly approach from all staff.

August 14, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi Mrs Baldwin,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

Will done

They are a solicitor who did my will cheaply and efficiently.

August 14, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi Tim,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

It was a pleasure to deal with the team…

It was a pleasure to deal with the team at Hill and Abbott and I was happy with the speed of the process; I found Alison Stock to be helpful and very responsive to any queries and I would be happy to do business with them again.

August 13, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi Robin,

Thanks for your kind review of Alison and the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

Will and Trust set up

Will and Trust set up, items we would never have thought of.
Prices was reasonable.

August 13, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

5 stars

5 stars: Excellent – no reservations, I would recommend this company to anyone. Very happy to answer to questions.

August 13, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

Good conveyancers

Have used them before and would do so again

July 30, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi Warren,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 4 out of 5 stars

House sale / purchase

Although the transaction was not concluded due to a broken chain, the service received to that pointwas prompt and professional.

July 25, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi Mr & Mrs Smith,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

Excellent service

Excellent service from Hill & Abbott. she explained everything that needed to be done and we got a great result in the end wouldn’t use any other solicitors Thanks again Hill & Abbott for everything.

July 25, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi Haran,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

Very good service

Very good service, follow up, and communication.

July 20, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

Long Relationship

I have used the firm over several years on a variety of subjects. They have been professional at all times and very efficient. This includes 2 house moves. Highly recommended

July 19, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 4 out of 5 stars

Highly experienced individual giving no…

Highly experienced individual giving no nonsense advice. Good experience

July 18, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi Mr & Mrs Boyd,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

Professional from start to finish.

I have used Hill&Abbott twice.
A very professional service from start to finish.
I would highly recommend Hill&Abbott to anyone who was unsure of using a solicitor as they put you at ease and made me feel confident in there ability.
Thank you Hill&Abbott.

July 18, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi Robert,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

The Best

A very polished and Professional Practice.
Mr. Fairhead handled my recent very difficult Divorce.
He was very informative and guided me through a very traumatic time.
He was always available to talk to me one to one when you have those worrying questions you need to be answered.
Hill and Abbott treat you like a member of the Family.
Thank you

July 18, 2018
Unprompted review
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Reply from Viewpoint Hill & Abbott

Hi Mr Harte,

Thanks for your kind review of Chris and the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

Rated 5 out of 5 stars

Complete Profesionals

Wonderful Expirience good customer service professional and polite.

July 18, 2018
Unprompted review
Viewpoint Hill & Abbott logo

Reply from Viewpoint Hill & Abbott

Hi Umar,

Thanks for your kind review of the Viewpoint Hill & Abbott team. Should you need our assistance again please don't hesitate to get in touch.

H&A

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