Appalling customer service, non existent really. Never in over four months did I get a telephone call back when requested. Emails went unanswered. The receptionist even put the phone down on me when... See more
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Conveyance was quite poor I had to continually chase in order to get any movement Not until the Head of Practice got involved did anything happen. There were staffing issues with locums brought... See more
Company replied
Hill & Abbott have dealt with both the conveyancing for our recent house move and our wills - I can’t recommend them enough! Fantastic service, we were kept informed at every step of the process and t... See more
Company replied
Property purchase eventually completed. Then I discover they failed to notify the freeholder of my interest despite the freeholder chasing them 2 days after completion, me chasing them 18 days later (... See more
Company details
Information provided by various external sources
Hill & Abbott Solicitors in Chelmsford, Essex offer a complete range of legal services including Business, Property, Wills, Family, Divorce and Litigation.
Contact info
Springfield Road 64-66, CM2 6JY, Chelmsford, United Kingdom
- www.hill-abbott.co.uk
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I used on a Friends Recommendation
Personally, the Solicitor I used at Hill & Abbott was recommended by a friend.
That person is no longer a friend!
I didn’t know that the Legal firm was Hill & Abbott until first contact.
Administratively it was pretty good. Received the odd repeated letters and a few mistaken Payments requests, but on the whole they were precise.
My initial experience in the beginning with the Solicitor was going well. However, over time I felt that what I had been told at the very start wasn’t going to come to fruition.
I did feel that there were moments of advice that proved to repeat themselves and that I financially paid for that without really questioning the necessity.
There were a few chats with my Solicitor where I sometimes felt belittled, that I was to just let everything take its course and leave it to the professional.
I didn’t get the full result I wanted from the Solicitor at Hill & Abbott, a financial outcome that he said would be a strong possibility.
I’ve no way to prove that he did his very best. I didn’t think he did and so don’t rate this legal firm very highly.
Visted my aunt at her home as she is 88…
Visted my aunt at her home as she is 88 years of age as was pleased with your explanations and visits

Reply from Viewpoint Hill & Abbott
Fantastic!
Hill & Abbott have dealt with both the conveyancing for our recent house move and our wills - I can’t recommend them enough! Fantastic service, we were kept informed at every step of the process and they dealt with everything quickly and smoothly. Everyone we met at the office was extremely professional and friendly.

Reply from Viewpoint Hill & Abbott
Professional of the highest level
Professional of the highest level, friendly, know their stuff, whether it be conveyancing, separation or business help.

Reply from Viewpoint Hill & Abbott
An excellent service from start to…EXCELLENT SERVICE
An excellent service from start to finish. Professional & friendly approach from all staff.

Reply from Viewpoint Hill & Abbott
Will done
They are a solicitor who did my will cheaply and efficiently.

Reply from Viewpoint Hill & Abbott
It was a pleasure to deal with the team…
It was a pleasure to deal with the team at Hill and Abbott and I was happy with the speed of the process; I found Alison Stock to be helpful and very responsive to any queries and I would be happy to do business with them again.

Reply from Viewpoint Hill & Abbott
Will and Trust set up
Will and Trust set up, items we would never have thought of.
Prices was reasonable.

Reply from Viewpoint Hill & Abbott
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone. Very happy to answer to questions.

Reply from Viewpoint Hill & Abbott

Reply from Viewpoint Hill & Abbott
House sale / purchase
Although the transaction was not concluded due to a broken chain, the service received to that pointwas prompt and professional.

Reply from Viewpoint Hill & Abbott
Excellent service
Excellent service from Hill & Abbott. she explained everything that needed to be done and we got a great result in the end wouldn’t use any other solicitors Thanks again Hill & Abbott for everything.

Reply from Viewpoint Hill & Abbott

Reply from Viewpoint Hill & Abbott
Long Relationship
I have used the firm over several years on a variety of subjects. They have been professional at all times and very efficient. This includes 2 house moves. Highly recommended

Reply from Viewpoint Hill & Abbott
Highly experienced individual giving no…
Highly experienced individual giving no nonsense advice. Good experience

Reply from Viewpoint Hill & Abbott
Professional from start to finish.
I have used Hill&Abbott twice.
A very professional service from start to finish.
I would highly recommend Hill&Abbott to anyone who was unsure of using a solicitor as they put you at ease and made me feel confident in there ability.
Thank you Hill&Abbott.

Reply from Viewpoint Hill & Abbott
The Best
A very polished and Professional Practice.
Mr. Fairhead handled my recent very difficult Divorce.
He was very informative and guided me through a very traumatic time.
He was always available to talk to me one to one when you have those worrying questions you need to be answered.
Hill and Abbott treat you like a member of the Family.
Thank you

Reply from Viewpoint Hill & Abbott
Complete Profesionals
Wonderful Expirience good customer service professional and polite.

Reply from Viewpoint Hill & Abbott
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