Hill and Dale Outdoors Reviews 

1,442
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting the fantastic range of outdoor footwear available at very competitive prices across the entire catalog. People also deeply appreciate the prompt delivery service, friendly communication, and knowledgeable staff that make every online purchase completely smooth and hassle-free. Some reviewers were not happy with delivery times, experiencing unexpected shipping delays, missing status updates, or long overall waits before receiving their parcels. A few consumers also mentioned encountering occasional issues with missing items or receiving orders later than initially promised by the forecast.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting top quality items that are very... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping and prompt... See more

Service

Customers consistently note positive experiences with service, highlighting polite, helpful staff and... See more

Price

Users describe satisfaction with price, highlighting very competitive and low pricing across various items.... See more

Order

People report positive experiences with order, highlighting fast shipping and reliable service. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Hill and Dale, as always. New boots ordered Sat am, delivered Sunday pm. Most competitive price too. Good company, will continue to use.

Rated 5 out of 5 stars

I chose Hill and Dale as they offered the best price for Meindl Respond GTX walking shoes with free p&p. There was good communication regarding delivery and it arrived on time. Excellent service would... See more

Rated 5 out of 5 stars

Very impressed with this company. The footwear we bought needed repairing. They were polite and helpful. The boots have been repaired without any quibbling.

Rated 5 out of 5 stars

Quick replies to online enquiries about boots, with the personal experiences of the advisor of actually wearing & using the same make was invaluable. Really helpful, great prices & really fast deliver... See more


Company details

  1. Activewear Store

Written by the company

Save on Mountain Equipment Lhotse, Changabang & Janak Jackets. All leading outdoor brands: Meindl, Lowa, La Sportiva, Haglofs and many more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,442)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rab Jacket

Purchased Rab jacket at very good price, comunicatiion was excellent,postage was good as in communication,and it was well packaged

February 16, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, went above and beyond to look into delivery following me contacting them having received an email which related to delivery of an item which turned out to be a scam. Responded quickly to clarify and I was able to report the scam email.
Would definitely recommend this company and will buy from them again

February 16, 2024
Rated 5 out of 5 stars

The product is great and at a…

The product is great and at a competitive price. I was kept informed of the process from ordering, to delivery and everything was as informed. I am very happy with the experience of buying from Hill and Dale Oudoors and wouldn't hesitate to make further purchases.

February 16, 2024
Rated 5 out of 5 stars

Meindl walking shoes

The Meindl walking shoes I ordered arrived within a few days and where exactly what I wanted - the price was very competitive. Well done

February 16, 2024
Rated 5 out of 5 stars

Hill and Dale

Excellent company to do business with, numerous purchases in past few years, Hill and Dale easy to deal with online and in person by phone.
Well done, keep up the good work 👍👍

January 20, 2024
Rated 5 out of 5 stars

Extremely satisfied.

The walking shoes are fabatasric. The website was easy to use, there was a good range of product, my shoes were ordered from the manufacturer. They came quickly and I was kept informed about delivery.

January 20, 2024
Rated 5 out of 5 stars

A great experience.

I had a few questions about the boots before I ordered them.Josh at Hill and Dale was really knowledgeable and helpful and the parcel arrived on the day he told us it would. Would thoroughly recommend them-a great experience..

January 20, 2024

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