Hillarys Reviews 

Although James had said on the day that he measured up he would be coming on Thursday 20th August afternoon.After no communication on the day I rang him at 3pm to say that I would be going ou at 5pm.He said he would be over in 20mins.He did come and fitted the blinds within my time scale,although he did not show mw how to use them,but I worked it out.I also felt that your flyer promoting the sale of blinds was deceptive as it only applied to certain blinds.I wanted to replace the ones I already had.

The after fit service is appalling. I’ve emailed on several occasions and they have still not rectified the problem.
I definitely would not recommend using Hilarys

From the start to the end product Hillary’s are a vey good company to deal with. The new shutters are amazing, everything that we wanted. When it came to the fitting Sean was very professional and did a great job. He is a credit to the company. A faultless experience. Barry Ireland

Very Good experience - our blinds are lovely Phill Goodwin measured up was a very friendly helpful man . He also worked around our busy life to fit the blinds - Highly recommend

Great experience as usual. Paul is very professional and always does a great job.

We were very happy with our blinds,Peter was very polite, helpful, and did a professional job from start to finish.

Blinds fitted by Paul - excellent, efficient job. Fitted quickly and expertly, thank you

I have just received a reply from Becky stating that Hillary's are not going to do anying about my Roman blinds made with a horrid seam joint running down the middle,
Apparently I was told about this. I can assure you it was not mentioned or discussed as if it had been the blinds would not have been ordered, the only thing I was made aware of was the child safety device that is required.
The first time I knew about the seam is when the blinds were fitted, which I expressed my shock, surpise and disappointment to the fitter, who said he could not do anything and I would have to contact Hillary's.
So I am just supposed to accept this decision, after tweny five years and seventeen sets of blinds it is totally disgraceful and not acceptable.
So come and take the blinds away and refund the cost of them.

Cheryl Brooks

The survey was carried out well and the supply and fiting of our blind was good. However, I felt the overall cost was very expensive.

Great service. Michael Davies Advisor No. 118981 is brilliant. He took the time to take my old blinds down before replacing with new. Did a great job and tidied up afterwards. Definitely recommend using them.

Excellent service from start to finish with Echo 119171. He came to measure the window for a Roman blind in my kitchen. I chose my fabric. Straightforward service, excellent quality. Echo 119171 came back to fit the blind. I’m very happy with the end result.

119493 scarlets p
Booked with Tanya who helped me a lot...

Rivermead120154 did an amazing job at fitting my blinds, really friendly good conversation and customer service, explained everything to me as he was doing the fitting, would highly recommend him for any blind fitting jobs you need doing, he’s definitely the man for the job.

laylasp 119994

Kate was amazing! Kind, patient and full of great advice. It’s been a pleasure

Hillary’s is certainly a professional company. Punctual and customer friendly. My only ‘gripe’ is that the ‘cost from’ shown on the website is wholly inaccurate with regard the final cost which turned out to be nearly three times that figure. The installer, Spencer (ADVISOR MALTINGS) and number n116052) was helpful and patient. Given the difficulty our window soffit presented, he kept his calm and completed the installation without major fuss. I think I would have given in! We are very pleased with the end result.

Hillary's messed up our order not once but twice. We were offered a full refund or discount by customer service agent and it was agreed we would have a full refund and this is where it got serious.
Hillary's have held over £1500 of our money for eight weeks and we have been trying to get our money returned for 2.2weeks
They would not sanction refund until they collected the correct half of the order and was booked in but the fitter never showed up to collect. Rebooked, fitter arrived and whilst here we spoke to customer service while he was here removing goods and received email from customer services confirming full refund has been requested and stated should arrive earlier but can take up to seven to ten days but had asked them to expedite the time for us.
First week went by no money returned to our account, spoke to customer service and their attitude was its in finance and nothing they could do. Phoned second week same attitude, seems customer service goes out of the window when they have your money.
I'm a very meticulous person and have full record from emails, time stamped photos of fitter taking down the items from our home and removing items to his van.
On checking the purchase on my card in detail it states business type Door to Door sales!
The ten days is up on Friday 28th August 26
This company should come with a financial health warning.
Update 28th August 26 passed and no refund in our account. Unless I recieve my full refund very soon from Hillarys I will have to take other measures to get my refund.

Tony fitted several blinds in our home, both Roman and Venetian Blinds to a very high standard. Tony was very polite and informative.

i ve had Hilary s to fit 2 blinds always polite and on time, . you can get cheaper. The quality is good and they advice what kind of blind works well. Will recommend to friends.

I had 11 blinds fitted by Hillarys. I had the Salesman come round to take the order and make preliminary measurements. The fitter came round to make final measurements. The blinds were fitted. However, one blind is totally useless. The drawstring is behind a cupboard and cannot be locked. I asked them to come round and look at it. The fitter came round and I was flexible about alternatives. Then I heard nothing. Several months later, I contacted the company to see hoe my case was progressing. Their response, Tough luck pal. Terrible after sales service.