This is the third time I have gone back to Himalaya carpets as they are competitively priced and offer a good selection of quality carpets. Have used them for my home and rental property and found the... See more
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Himalaya Carpets is our family's 'go to' place for carpets, flooring and fitting. We've used their services for 30 years! More recently we browsed their warehouse last month and were able to find gr... See more
We chose Himalaya Carpets due to them having good range of carpets at suitable prices. All went fine in house choosing, measuring and paying. Problems started with laying carpets, no time of arrival g... See more
Company replied
Himalaya Carpets is great company. They have a dedicated team that is willing to assist you with fitting your carpets, from start to finish. I feel like I'm walking on silk with my new carpet. I will... See more
Company replied
Company details
- Carpet Store
- Flooring Contractor
- Flooring Store
- Furniture Store
- Rug Store
- Wood and Laminate Flooring Supplier
Written by the company
We have over 45 years experience in the supply and installation of domestic & commercial carpets and flooring. We can offer domestic carpets as well as commercial carpets for hotels, banqueting suites, pubs, offices and restaurants that can be custom designed to suit your personal requirements. Whatever your needs, big or small we have the experience to provide a professional and seamless installation of your commercial flooring. Not to mention as one of the leading carpet companies in the UK, and decades of dealing with leading manufactures we are able to offer unbeatable value and service.
Contact info
UNIT 7 TRIANGLE CENTRE UXBRIDGE RD, UB1 3ED, SOUTHALL, United Kingdom
- +442085713173
- sales@himalayacarpets.com
- www.himalayacarpets.com
4.5
Excellent
256 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Attended to my qeries for few carpets I…
Attended to my qeries for few carpets I chose at their depot. Found a suitable carpet and made a nice deal for it. I took measurement of my carpet requirement but I requested that thier rep could verify the measurement by visiting us which they did. All was good. Carpet Installed on the day agreed. The Carpet fitters were very quick in installing so I had to arrange furniture moving whilst they were at work in other rooms. Fitters did nice job. Happy with the job overall.
September 28, 2024
Unprompted review
Reply from HIMALAYA CARPETS LIMITED
Thank you very much for your review and we are glad that your are enjoying your new flooring.
The stars given are for the decent…
The stars given are for the decent price and the fitting was done well, but the customer service was terrible. I would have walked out the shop but was getting a good deal so could not spite myself. Lady in store is very rude and extremely patronising. Spoke to me like I was stupid. Also, If you are not part of the Asian community you will be made to feel extremely uncomfortable as they were constantly talking in their own language whilst you stand right there. I was given no ETA had to call the morning of the fitting to ask. Called me sir twice and never apologised when corrected. I would only go back if desperate tbh.
September 17, 2024
Unprompted review
Reply from HIMALAYA CARPETS LIMITED
Thank you very much for your feedback. We apologise for your in store experience and that you were unhappy with our customer service.
As a company serving for over 45 years we take pride in serving all our customers with respect and courtesy. We have taken what you have said on board and will be making improvements in our customer interaction. We apologise that you weren’t provided with a time frame for your installation.
Again we are sorry about your experience and appreciate your feedback to allow us to improve our service.
Wonderful customer relationsGreat Carpet Warehouse
Wonderful customer relations. Excellent choice of large selection of carpets.
September 12, 2024
Unprompted review
Reply from HIMALAYA CARPETS LIMITED
Thank you very much for your review and we look forward to serving you in the future.
From the start of quotation to fitting
From the start of quotation to fitting, the experience was great, no surprises just facts and arranging for measurements of residence to fitting of carpets, removal and leaving the place clean and tidy. Great people and the fitters were fantastic, humble, clean work and perfect fitting. usually i went to my local carpet shop but i went to see and ended up ordering.
September 7, 2024
Unprompted review
Reply from HIMALAYA CARPETS LIMITED
Thank you very much for your review. We are glad that your are enjoying your new carpet and are happy with our overall service
Very good service
Very good service, good price . I would highly recommend this company
September 15, 2024
Unprompted review
Reply from HIMALAYA CARPETS LIMITED
Thank you very much for your review.
Lovely service from the lady who took…
Lovely service from the lady who took our order , she was very helpful and delivery was efficient!
September 11, 2024
Unprompted review
Reply from HIMALAYA CARPETS LIMITED
Thank you for your review. As a longstanding business we are able to provide expert knowledge on all aspects of choosing carpets and flooring.
Brilliant service through out
Have used them for my hallway stairs and landing was brilliant so went back and got bedroom carpet always on time clean and very polite laid in no time brilliant service from start to finish. Highly recommend
August 30, 2024
Unprompted review
From start to finish this was an easy
From start to finish this was an easy and seamless process. I took my own measurements and was offered a variety of carpets in my price range.
It was fitted well and with no issues. Will definitely be using them again.
August 5, 2024
Unprompted review
Reply from HIMALAYA CARPETS LIMITED
Thank you very much for your 5 star review. We look forward to serving you in the future.
Stairs/landing carpet
I ordered a new carpet for my stairs/landing, which was fitted this morning. My grateful thanks to the sales staff and the fitters. Very professional and answered any queries for me. Would definitely recommend.
August 19, 2024
Unprompted review
Reply from HIMALAYA CARPETS LIMITED
Thank you for your 5 star review. We look forward to serving you in the future.
Very good fitters they come and done so…
Very good fitters they come and done so fast 3 of them come and did the job they done a fantastic job this is the second time using them both times were great thank you and I recommend to all
August 1, 2024
Unprompted review
Very good service and experienced fitter
Very good service quality carpet and good fitter at reasonable price
July 17, 2024
Unprompted review
Excellent communication and service.
Excellent communication and service.
A variety of carpets & lino to choose from in your price range.
Workmanship good and efficient.
I have used Himalaya carpets a few times and I will be using them again.
July 5, 2024
Unprompted review
They are brilliant and very helpful
They are brilliant and very helpful. Amazing service.
June 18, 2024
Unprompted review
Reply from HIMALAYA CARPETS LIMITED
Thank you for your 5 star review and we look forward to serving you in the future.
We have received an excellent service…
We have received an excellent service from Himalya carpets. Staff is very friendly and professional, they are very helpful thorough out the process starting from taking the measurements and installing the new carpet in our house.
June 21, 2024
Unprompted review
Company service very good
June 22, 2024
Unprompted review
I only use Himalaya carpets
I only use Himalaya carpets, they are amazing. Great carpet and the fitters did a great job, fast, efficient. Whole process was easy.
June 2, 2024
Unprompted review
Good service both admin and installers.
June 5, 2024
Unprompted review
Great service at the store and fitting
The guys who fitted my floor were kind and respectful and they even helped me move my furniture around. Thank you.
May 31, 2024
Unprompted review
Reply from HIMALAYA CARPETS LIMITED
Thank you very much for your 5 star review and we lookforward to serving you in the future.
Reply from HIMALAYA CARPETS LIMITED
Thank you, and a pleasure serving you and lookforward to serving you in the future
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