HIMALAYA CARPETS LIMITED Reviews 256

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This is the third time I have gone back to Himalaya carpets as they are competitively priced and offer a good selection of quality carpets. Have used them for my home and rental property and found the... See more

Company replied

Rated 5 out of 5 stars

Himalaya Carpets is our family's 'go to' place for carpets, flooring and fitting. We've used their services for 30 years! More recently we browsed their warehouse last month and were able to find gr... See more

Rated 3 out of 5 stars

We chose Himalaya Carpets due to them having good range of carpets at suitable prices. All went fine in house choosing, measuring and paying. Problems started with laying carpets, no time of arrival g... See more

Company replied

Rated 5 out of 5 stars

Himalaya Carpets is great company. They have a dedicated team that is willing to assist you with fitting your carpets, from start to finish. I feel like I'm walking on silk with my new carpet. I will... See more

Company replied

Company details

  1. Carpet Store
  2. Flooring Contractor
  3. Flooring Store
  4. Furniture Store
  5. Rug Store
  6. Wood and Laminate Flooring Supplier

Written by the company

We have over 45 years experience in the supply and installation of domestic & commercial carpets and flooring. We can offer domestic carpets as well as commercial carpets for hotels, banqueting suites, pubs, offices and restaurants that can be custom designed to suit your personal requirements. Whatever your needs, big or small we have the experience to provide a professional and seamless installation of your commercial flooring. Not to mention as one of the leading carpet companies in the UK, and decades of dealing with leading manufactures we are able to offer unbeatable value and service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

256 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A simple and polite process

A simple and polite process, with no pressure. five days later all done, Fitters were efficient and tidy, and helpful. Very Happy with the Result.

October 28, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you so much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcome you back again soon.

Rated 5 out of 5 stars

Excellent service all round

All staff at Himalaya are really helpful, they listen and help to make decisions they are very polite and are not pushy in anyway.
Carpets are good quality, reasonable prices, expert fitting service, good customer relations.

October 19, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you so much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcome you back again soon.

Rated 5 out of 5 stars

Nice job

Hello
Good jobs Himalaya carpets.

October 19, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you so much Mr ALI for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcome you back again soon.

Rated 5 out of 5 stars

This carpet place has been there for 46 years

This carpet place has been going for years great selection of carpets , very helpful staff and great fitters forget the rest go to the best you will not be sorry plus very quick delivery and fitting

October 4, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcome you back again soon.

Rated 3 out of 5 stars

we have bought carpet from himalaya…nave again

we have bought carpet from himalaya carpet slough, the sales man mr Balraj is good salesman, we have delt with him take old carpet, move the goods if required, fix doors if need to cut or grinding. but fitters un experienced, any thig ask to do, answer is not our job.they left all the mess and nails every where on carpet. one nail went to my wife's foot. they left door un fixed, never go again himalay carpet, also they ask money advance,so we paid it

September 18, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Dear Mr Sukhdev we apologies for inconvence you had. Upon completion of the fitting we do ask customer to hoover the cut tufts' of the carpet after an hour once the carpet has settled. Our fitter was unable to cut the door at the time as he did not have the required blade for your solid doors. This was done 2 days later, and again we apologise for the inconvence. We trust you are enjoying your new carpet and look forward to your further custom which will personally be over seen.

Thaking You...........

Rated 5 out of 5 stars

Good service!

Good service!
I recommend!

September 10, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much VICTORIA for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcome you back again soon.

Rated 5 out of 5 stars

Highly recommended company

Ive been using Himalaya carpets for the last 28 years and ive never had a problem eith them. Friendly reliable service and quick to rectify a problem if any. Wouldn’t shop anywhere else. I have recommended you to my family and friends. Thank You team.

September 7, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcome you back again soon.

Rated 2 out of 5 stars

Poor installation

I was told install team would arrive between 10-1700. they arrived just before 8.30pm and rushed the install and were done within 1hr when I was told by the store install takes between 3-4hrs. the stairs looks really poor and its obvious every stair has been individually cut and pressed down. wish I went to another company.

September 5, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Dear customer ,please contact us so we can look into the fitting of the stairs you are not happy with, as we could not find any reference number or contact details.

Rated 5 out of 5 stars

Highly recommended.

First class service received from Himalaya Carpets from ordering to installation. Very helpful staff, great communication and the fitter was polite, professional and very tidy. Would highly recommend this company for laminate flooring.

August 27, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcome you back again soon.

Rated 5 out of 5 stars

Very friendly & considerate service

Very friendly & considerate service, both in store & home delivery/fitters. Very happy with customer care & service. Always a trusted & repeated choice for purchases.

August 21, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcome you back again soon.

Rated 5 out of 5 stars

Fantastic support throughout

From the first contact to the final carpet installation, Himalaya Southall extended the best service and support. Gunita in sales cheerfully provided clear and straight forward information to all my queries so that I was well informed at each stage. When she was not in office, another team member happily picked up on it, equally well. Thank you for an installation well done in the quickest of time, optimised coverage and competitive price.

August 28, 2022
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much Mr NAUMAN for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcome you back again soon.

Rated 5 out of 5 stars

Job well done by Himalaya carpets, Southall

I was looking for a good quality carpets at reasonable price and was looking far and wide to find them at my budget. I visited Himalaya carpets in their Southall branch where I was warmly received by well mannered and informative staff. I found the carpets to suit my budget with free underlayer and they got my flat carpeted by a professional team. Fantastic and thank you Himalaya carpets

August 1, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Easy experience. Great carpet.

Easy to order in store with friendly staff. Convenient timeframes for installation and on the day, the carpet was fitted cleanly and very quickly. Excellent service!

July 30, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great customer service

Great customer service. Quality variety of carpets n rugs with affordable price keeping customers requirements in mind.

Prompt response and o time delivery and fitted as per our expectations. Especially the guy who came to fit our carpet was very calm n professional. Will definitely recommend others too

Thanks - praveen

July 28, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

I had taken several quotes for a carpet…

I had taken several quotes for a carpet fitting at home , I'm glad I went with Himalaya carpets the staff were amazing from the sales representative to the fitters who were professional and dedicated throughout , kept me informed whilst fitting the job to the completion . I'm glad I chose Himalaya carpets for the job .

July 28, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Every one from sails person to manager…

Every one from sales person to manager were kind and helpful, not only that two gentlemen who came to fit the carpet were good and helpful to fit the carpet in no time. Only price was slightly higher the other provider.
I would recommend HIMALAYA CARPET TO ANY ONE LOOKING FOR GOOD SERVICE.
A.SAIB

July 17, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Good service from start to finish

Good service from start to finish, easy and straight forward all round. Pricing competitive and service great.

July 3, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom. Looking forward to see you in the future

Rated 5 out of 5 stars

Would recommend

Good carpet selection, reasonable on price, and fitting went smoothly.

June 20, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to see you again soon.

Rated 5 out of 5 stars

Went to their shop a few months back…

Went to their shop a few months back and found nothing of interest. Then on passing I again visited the shop to find loads of carpets that would suit my bedroom. Had tried Carpet rite and Tapi but found a much better deal here. ordered and within 10 days got the carpet fitted by a team of 3 fitters to my satisfaction. Of course I will use them again to do my stairs and landing. Only negative is they say free underlay. But the free underlay is not worth the offer.

June 19, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for your review .We aim to provide all our products and always try to beat National retailers prices'. Free underlay can be upgraded at 50% off, which gives a significant saving .We look forward to seeing you in the future.

Rated 5 out of 5 stars

Himalaya carpets have been serving us…

Himalaya carpets have been serving us for years. We would not go anywhere else . They strive to get you what you need . Very polite people . The work they do laying carpets are first class ...

June 11, 2022
Unprompted review
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Reply from HIMALAYA CARPETS LIMITED

Thank you very much for taking the time to leave a wonderful 5 star review and for choosing Himalaya carpets. We're so pleased you were happy with the service provided instore and from our fitting partners too. We look forward to see you again soon.

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