HiQ Tyres & Autocare - Aylesbury Reviews 

226
TrustScore 4.5 out of 5

4.6

Unit 1, Bicester Road, HP19 8FN Aylesbury, GB


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Rated 5 out of 5 stars

This was my second visit to HiQ Tyres & Autocare, and I came back because I felt so comfortable and well looked after the first time. The team are incredibly professional, friendly and welcoming.... See more

Company replied

Rated 5 out of 5 stars

Again another great service !! Found out my MOT was expired late Friday afternoon spoke with Alex from Aylesbury branch and he got me in on the Saturday had a couple of issues from this and he said we... See more

Company replied

Rated 5 out of 5 stars

I’ve been using HiQ Tyres & Autocare in Aylesbury for over a year now, and Chris has consistently provided exceptional customer service. He’s professional, knowledgeable, and genuinely goes above and... See more

Company replied

Rated 5 out of 5 stars

I would like to recommend HiQ autocentre for dealing with my car issue. Especially, I can not thank enough Chris(manager) for going extra mile with my problem. None of the garages I contacted in Ayles... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Aylesbury

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 1, Bicester Road, HP19 8FN, Aylesbury, United Kingdom

  • 01296 381118

4.6

Excellent

TrustScore 4.5 out of 5

226 reviews

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4.6

All reviews

(226)

2,578 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited HiQ Aylesbury yesterday needing…

Visited HiQ Aylesbury yesterday needing urgent repairs to brakes on works van. They literally squeezed me in today and did an amazing job to get me back home tomorrow others I would have been stuck and unable to drive home. Cannot thank them enough for their help. Thanks again

May 30, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Hi Neil,
Thank you for taking the time to leave us such a fantastic review. We're glad to have helped you and will be delighted to help with anything you may need in the future.
Kind regards,
Team Aylesbury

Rated 5 out of 5 stars

HiQ in Aylesbury were fantastic

HiQ in Aylesbury were fantastic. Called Saturday morning to ask for a quote for front pads and disks on my Fiesta. Chris swiftly answered the phone and gave me a great price. To my elation he then told me he could book me in same day, after I drove over he greeted me and told me it would be a couple of hours. He called me to let me know and parked my car out the front ready for me. Alex's work on the car was fantastic also. Can't say thanks to these guys enough. Been there before and will certainly be back.

May 25, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for taking the time to write us such a lovely review Caine. Customer service is extremely important to us here at HiQ Aylesbury and we're glad to have helped you. We'll be glad to help with anything your vehicle may need in the future!
Kind regards,
HiQ Team

Rated 5 out of 5 stars

Short-notice emergency repairs much appreciated

I fearfully coaxed the unhealthy car in to see Chris, Alex and the team at HiQ Aylesbury on Saturday. A quick diagnosis same-day and it was fixed and ready to drive away by Monday. Great friendly service and it came to less than expected when the invoice was produced. I'll be using you guys regularly from now on.

May 21, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for taking the time to leave us such a kind review Tom! We'll hugely look forward to seeing you again next time :)

Rated 1 out of 5 stars

AVOID AVOID AVOID...

AVOID AVOID AVOID.... Went for MOT on 3rd May 24, unnecessarily failed MOT on some filmsy grounds, the moment I saw the failed MOT report, I knew something was not right. HiQ kept on stressing to get the car repaired at their workshop with big estimate. I took the car to my trusted garage for inspection, everything was fine with some minor advisories, which were resolved. So better avoid these guys for MOT and repair, as they will fail the MOT and will try to extract money by doing unnecessary repairs!

May 3, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Hi there Kapil,
Customer service is extremely important to us here at HiQ.
Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further. Kind regards, HiQ Team

Rated 5 out of 5 stars

I would like recommend this garage to…

I would like recommend this garage to anyone who has a problem with a car. Chris definitely know what his is doing as you can see from his many years of experience. Very professional approach, good and quick diagnostic, awesome service !

April 30, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Your lovely review is hugely valued! :)

Rated 5 out of 5 stars

Goes extra mile to serve customers!!

Absolutely delighted to have my BMW 318 recently serviced by HIQ Aylesbury under the supervision of Chris. I found the entire team to be extremely supportive, knowledgeable and super enthusiastic to serve their customers. Chris ensured full satisfaction by explaining the issues and efficiently fixing them all.

April 30, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Hi there,
Thank you for taking the time to leave us a review. We're always delighted to provide a friendly and knowledgeable service.
Kind regards, HiQ Team

Rated 4 out of 5 stars

Very pleased with major service done

Very pleased with the major service HiQ did on my Vauxhall Mokka - done in good time and for a very competitive price compared to other places in Aylesbury. Car feels good while driving now and gives me assurance that my family and I are safe. Thanks to Chris and the team at HiQ.

April 18, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Hi there,
We really appreciate your kind review. We always aim to provide a 5* service but we noticed you left us 4* on this occasion. Is there something we could improve on? Please let us know by contacting us at hiqcustomerservice@gmail.com
We will be super happy to help again and appreciate all feedback!
Kind regards,
Team Aylesbury

Rated 5 out of 5 stars

I had lost my service paperwork

I had lost my paperwork for my last two services, HiQ obliged with printing my service history to enable me to sell the car with the correct documentation.
Excellent after service.

April 22, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for taking the time to leave us such a great review Jean! It means a lot to us.

Rated 5 out of 5 stars

Highly Recommend garage and service

Having struggled to find someone to help with my Hyundai, HiQ were amazing in seeing me quickly and then helping solve a major issue with my car. The communication was great as Chris was very willing to help me get my car back as quickly as possible but ensuring the job was completed to the best result.

April 12, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Daniel, thank you for your kind words of recommendation. Customer service is extremely important to us at HiQ!

Rated 5 out of 5 stars

Very positive experience with HiQ.

I would like to recommend HiQ autocentre for dealing with my car issue. Especially, I can not thank enough Chris(manager) for going extra mile with my problem. None of the garages I contacted in Aylesbury could not sort out issue with TPMS wheel sensors for my Lexus, however, Chris sorted everything out. Thank you Chris I truly appreciate your help, from now on I will be your regular customer.

April 18, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

We'll really look forward to seeing you next time! Thank you for writing us such a kind review :)

Rated 5 out of 5 stars

Aylesbury branch good experiance

Aylesbury branch staff were very friendly. Picked up and dropped off the car exactly when they said they would. I was served by Ellie and my Technician was Chris.

April 1, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for taking the time to leave our team such a brilliant review. We will always be glad to help!

Rated 5 out of 5 stars

Excellent Friendly Service

Excellent friendly service. It was Chris and Ellie who kindly supported me with replacing the damaged tires in a very short notice and got me back on the road in no time. Their service very much appreciated and I strongly recommend them.
thanks again..
Ahmad

March 28, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Ahmad,
Thank you for taking the time to leave us such a kind review of recommendation. We will be delighted to help again next time :)

Rated 5 out of 5 stars

Great Customer Service

Today I had a full service and MOT on my car, the customer service along with the price was excellent. Chris at HiQ Aylesbury was very friendly and had my car back to me within a decent time frame.
Based on the service I received today, I would recommend HiQ Aylesbury to anyone.

March 29, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Your kind words of recommendation are extremely appreciated. Thank you for your excellent review!

Rated 5 out of 5 stars

Very friendly and excellent service

Very friendly and excellent service. Was kept informed about the MOT, when the car was going to be picked up and delivered back. Would recommend highly.

March 27, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Hi Geoff,
Thank you for taking the time to leave us a great review! Your kind words of recommendation mean a great deal to us :)

Rated 5 out of 5 stars

I had an oil and filter change at HiQ…

I had an oil and filter change at HiQ Aylesbury. Excellent efficient service, great prices and communication was really good throughout. I will use them in the future.

March 22, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Hi there,
Thank you for taking the time to leave us such a fab review! Customer service is extremely important to us and we really value your feedback.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Amazing Service

Amazing Service! Fantastic Pick up & Drop off Service. New management since February and they are certainly doing things right. Ignore the negative reviews on here left for the previous owners, you can trust HiQ Aylesbury. Thanks to Chris and the team.

March 20, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Hi Sam,
Thank you for taking the time to leave us such a fab review! Customer service is extremely important to us and we really value your feedback.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Really good service

Really good service, car was returned in good time and friendly company would recommend

March 18, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for your lovely review Ben! It means a lot to us :)

Rated 5 out of 5 stars

Top service

Second time using hiq.. and will continue to recommend.
Saved me around 2 months ago when no other garage would fix my car, they took the job on, spent ages sourcing a part and fixed the issue. Customer service is spot on, lady in reception goes out of her way to make you feel at ease, welcomed and well looked after. Mechanics did a fantastic job.
Today second time visiting for a different issue, Chris looked after me. Lovely to see a garage turn around and become amazing. Thank you 😀

March 18, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

We are extremely grateful for your kind words of recommendation! Your review means a great deal to us here at HiQ. We'll be delighted to help you again next time :)

Rated 5 out of 5 stars

Excellent service from HiQ

Excellent service from HiQ. Collected my car on time. Really friendly staff. My car failed its MOT, but they kept it to work on it. As it was a Friday, I was worried I wouldn't get the car back until Monday, but they fixed it the next day and delivered it back to me, keeping in constant communication the entire time. Reasonably priced. I wouldn't hesitate to recommend.

March 16, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Hi Kelly,
Thank you for taking the time to leave us such an excellent review. We will always be delighted to help!
Kind regards, HiQ Team

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