HiQ Tyres & Autocare - Aylesbury Reviews 

226
TrustScore 4.5 out of 5

4.6

Unit 1, Bicester Road, HP19 8FN Aylesbury, GB


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Rated 5 out of 5 stars

This was my second visit to HiQ Tyres & Autocare, and I came back because I felt so comfortable and well looked after the first time. The team are incredibly professional, friendly and welcoming.... See more

Company replied

Rated 5 out of 5 stars

Again another great service !! Found out my MOT was expired late Friday afternoon spoke with Alex from Aylesbury branch and he got me in on the Saturday had a couple of issues from this and he said we... See more

Company replied

Rated 5 out of 5 stars

I’ve been using HiQ Tyres & Autocare in Aylesbury for over a year now, and Chris has consistently provided exceptional customer service. He’s professional, knowledgeable, and genuinely goes above and... See more

Company replied

Rated 5 out of 5 stars

I would like to recommend HiQ autocentre for dealing with my car issue. Especially, I can not thank enough Chris(manager) for going extra mile with my problem. None of the garages I contacted in Ayles... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Aylesbury

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 1, Bicester Road, HP19 8FN, Aylesbury, United Kingdom

  • 01296 381118

4.6

Excellent

TrustScore 4.5 out of 5

226 reviews

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4.6

All reviews

(226)

2,526 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Great experience. Fitted new battery in 30mins whilst we waited.
Friendly, polite and helpful staff

August 30, 2025
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Hi there, thank you for leaving a review. We're happy to hear that you had a great experience regarding our friendly and efficient service.

Rated 5 out of 5 stars

Outstanding Service!

I have had a great experience at this dealer, I needed an MOT urgently on a Saturday and so the team at HiQ got their MOT tester to drive down from Biscter to test my car and they sorted a damaged tyre/coil spring at the same time. Very impressed and would definitely be coming back.

August 23, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

We really appreciate you leaving us this lovely review Michael. We were glad to be able to help with your recent MOT and look forward to seeing you again soon.

Rated 5 out of 5 stars

Mr PJ

Well done
Very helpfull

August 23, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for this kind review!

Rated 5 out of 5 stars

Very happy with the service provided…

Very happy with the service provided Cris and team were very happy had some issues with my brakes on the car got it in the same day and sorted out the problem even pointed out that previous garage had fitted the wrong discs for the car. Will be using again. Love the Harley in the reception very nice and pleasant atmosphere

August 22, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for taking the time to leave us this brilliant review Alexandru. We were glad to be able to help and look forward to seeing you again.

Rated 1 out of 5 stars

Do not trust these scammers

They did everything they could to dupe me into spending far more money than I needed to. Everything seemed to be going wrong, and they kept promising they could put it right. Then, thousands of pounds later, my vehicle was a write off.

It seems like they saw a girl on her own and decided they could do whatever they wanted. They told me that the subsequent works would never have fixed my vehicle and pretty much laughed when I asked them why they hadn't just told me that, instead of charging me more and more and more for a hopeless case.

Do not trust these people with your vehicle.

January 23, 2025
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Hi Savannah,

Thank you for your feedback.
As you are aware, this matter has already been thoroughly investigated and independently reviewed by Approved Garages RAC. They have written to you confirming the outcome of their full investigation.
The outcome confirmed that HiQ Tyres & Autocare Aylesbury were not at fault for the issues with your vehicle.
HiQ Aylesbury state that they were not responsible for the original diagnosis of the problem with your vehicle, they did not supply the replacement engine and were also not informed of previous damage until after work was carried out.
All additional work carried out were demonstrated mechanical requirements, of which you were fully informed about, before agreeing to them. They were purely recommendations, and you were not forced into any decisions.
During this matter, the team at HiQ Aylesbury have acted in full transparency and remained professional throughout. There was no proof of any wrongdoing from HiQ throughout the investigation.
With the above said, we would kindly ask that you to consider removing this review so that future customers receive an accurate reflection of our service.

Kind Regards, HiQ Team

Rated 5 out of 5 stars

Excellent service

Excellent service, great experience very friendly staff and would definitely use again. My go to every time

August 22, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Hi Brad, thank you for leaving us this fantastic review. We look forward to seeing you again soon.

Rated 1 out of 5 stars

Something always goes wrong

Every time I bring my car here, they fix the problem but then another problem arises straight after (that wasn't a problem before). I've ended up going to another garage now as I suspected that they were tampering with my vehicle to create minor issues so I had to keep coming back.

I haven't had any other problems with my car now that I've switched garages, which makes me think I was right and they were trying to keep me coming back.

October 21, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Hi Maty,

Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team:
customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team.

Rated 5 out of 5 stars

Quick and friendly service

Phoned at 5pm , got MOT for 9am next morning. Friendly and helpful. Nice waiting area.

August 8, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Hi there, thank you for leaving a review. We're happy to hear that you found our service friendly and helpful.

Rated 5 out of 5 stars

They are the best!

Not once but twice they have saved me a lot of money! Initially, I had a tyre issue but they were so professional & helpful. The second, I was gonna to be ripped off by a main dealer & they saved me loads of money & had the work completed quickly & efficiently. Won’t go anywhere else. HiQ Tyres & Autocare are the best!

May 15, 2025
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Hi Stephanie, thank you for taking the time to write a review. We're happy to hear that we could assist you with your tyre issue and provide a cost-effective solution!

Rated 5 out of 5 stars

HIQ MOT

MOT, fast to book in have used this place before for service and head gasket replacement.
Highly recommend

July 16, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for leaving a review, Kirsten. We are glad you enjoyed your experience with our fast booking and services.

Rated 5 out of 5 stars

Highly recommended HiQ Aylesbury

Highly recommended HiQ, Aylesbury. Really takes good care of you and your car. Very competitive pricing and expert advice on what needs to be done. Chris and Alex were fantastic.

July 15, 2025
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for leaving us this fantastic review, Tejas. We're delighted to hear that you feel our team take great care of you and your car!

Rated 5 out of 5 stars

Amazing from the start

Amazing from the start, I felt bad for dropping of my broken 4x4 but come back to a amazing machine, mechanics amazing and communication 100% I know where my new garage is now for all my vehicles!!!

Thanks guys seriously thanks

July 14, 2025
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for taking the time to leave a great review Shaun. It's great to hear that the team's communication was beneficial. Looking forward to seeing you soon!

Rated 5 out of 5 stars

Great service and very fast

Booked via BookmyGarage for an MOT and Service and within a couple of hours I got a call from a member of staff, who explained everything I needed to do with a drop-off time. On the day, the dropping-off process was quick and easy and they asked if I needed the car back quickly or not. I was not in a rush and told them to take their time. One and a half hours later I got a call saying that the car was all good and only a minor recommendation, which was a fair price. From drop-off to collection was four hours and for saying I wasn’t bothered about the time I was impressed. I have struggled with garages in the area before, but the price was good, service brilliant and I would recommend it to anyone. I will be taking my cars back next year. The owner was lovely and overall it was a great experience!

July 1, 2025
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for leaving us this brilliant review. We were glad to be able to help with your MOT and service, and look forward to seeing you again next time.

Rated 5 out of 5 stars

Really friendly and professional staff

Really friendly and professional staff. Highly knowledgeable about anything you may have a question about, will definitely be coming back for anything else my car needs now. Also, lovely modern, clean shop. Thank you so much guys.

June 30, 2025
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for this lovely review Lauren. We look forward to seeing you again.

Rated 5 out of 5 stars

I came for an MOT

I came for an MOT. From start to finish the staff were really friendly and helpful. They ensured I had all the information I needed. Top service.

I would definitely recommend HIQ!

June 28, 2025
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for leaving us a great review about your MOT. We appreciate your kind words of recommendation too.

Rated 5 out of 5 stars

Went in to the shop with an issue that…

Went in to the shop with an issue that no one would help me with- I was stuck with the car on the jack at home and these guys went way and beyond to help me.
Amazing guys and I would use anytime....

June 21, 2025
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for taking the time to leave our team this amazing review, Alan. We're happy to hear that we could assist you when you were in a difficult situation.

Rated 5 out of 5 stars

Great service and fast sort of out my…

Great service and fast sort of out my very empty AC unit
Thank you to all the guys there for your help and time going through everything you do. I will be returning and suggesting to my friends

June 21, 2025
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for the great review, Johnathan We're happy to hear that we provided great and fast service to resolve your AC issue. We look forward to your return!

Rated 5 out of 5 stars

My car broke down

My car broke down, the RAC towed it to this garage, when I arrived the customer service was excellent and the staff were very friendly and helpful!! My car is running perfectly fine now

Chris shaw

June 18, 2025
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Hi Chris,
Thank you for taking the time to leave us such an excellent review. We are delighted to hear about your great experience with our team and that your car is now running perfectly!

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