HiQ Tyres & Autocare - Aylesbury Reviews 

226
TrustScore 4.5 out of 5

4.6

Unit 1, Bicester Road, HP19 8FN Aylesbury, GB


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Rated 5 out of 5 stars

This was my second visit to HiQ Tyres & Autocare, and I came back because I felt so comfortable and well looked after the first time. The team are incredibly professional, friendly and welcoming.... See more

Company replied

Rated 5 out of 5 stars

Again another great service !! Found out my MOT was expired late Friday afternoon spoke with Alex from Aylesbury branch and he got me in on the Saturday had a couple of issues from this and he said we... See more

Company replied

Rated 5 out of 5 stars

I’ve been using HiQ Tyres & Autocare in Aylesbury for over a year now, and Chris has consistently provided exceptional customer service. He’s professional, knowledgeable, and genuinely goes above and... See more

Company replied

Rated 5 out of 5 stars

I would like to recommend HiQ autocentre for dealing with my car issue. Especially, I can not thank enough Chris(manager) for going extra mile with my problem. None of the garages I contacted in Ayles... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Aylesbury

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 1, Bicester Road, HP19 8FN, Aylesbury, United Kingdom

  • 01296 381118

4.6

Excellent

TrustScore 4.5 out of 5

226 reviews

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4.6

All reviews

(226)

2,539 reviews in the last 12 months

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Rated 5 out of 5 stars

I took the car in for an MOT

I took the car in for an MOT, and they had same day availability. Needed to fix a few things, brought it back a few days later, they checked over and we're quick again.

November 2, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

We are so pleased to hear about your great MOT experience with us, thank you for leaving us this great review!

Rated 5 out of 5 stars

Done really quickly

Done really quickly

November 1, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for this great review!

Rated 5 out of 5 stars

Brought my vehicle here

Brought my vehicle here, no hassle, got the work done to a high standard, highly recommend!

October 30, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for your great review, Ben! We aim to complete every service to a high standard, so your review means a lot to us!

Rated 5 out of 5 stars

Quick service

Quick service, knowledgeable staff and all the work done at good prices.

October 28, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

We are so grateful for such a kind review, thank you!

Rated 5 out of 5 stars

Did a great job with the MOT and fixed…

Did a great job with the MOT and fixed up the rear shocks. Super helpful and showed us under the car what worked needed doing and what we needed to do to fix advisories.
Would highly recommend

October 28, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for your kind words of recommendation for our centre, Gordon! We always aim to be as helpful and transparent as possible :)

Rated 5 out of 5 stars

Nice friendly service

Nice friendly service. Kept in the loop of the job in hand and pleasure to deal with.

October 29, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for this kind review, we are delighted to hear about the nice friendly service you experienced at our centre!

Rated 1 out of 5 stars

Worst customer service

I took my car for a tyre traction in Aylesbury branch after I read good reviews
They charged me £££ but nothing was done
After picked my vehicle I realised as that traction was same as before
I went to branch they said leave car next week we are too busy
I left my vehicle for two days with them when I went to pick the vehicle they said sorry too busy to fix your vehicle . They refused to refund my money
I put two complaints with their customer service department but nothing has been done so far
No one pick phones on customer service department. Few email sent for complaints but no one replied to solve my problem

Please don’t trust good and fake reviews on websites or trust pilot . Completely avoid this company where there is no one also listen to your complaint in complaints department

I am going to forward case to trading standard

September 9, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Hi there,

This matter is under investigation above our customer service team. We thank you for your patience.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Great service at very short notice

Great service at very short notice. All of the staff were honest and pleasant to deal with.

October 25, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Hi Caroline,
Thank you for leaving our team such a kind review, it means a lot to us!

Rated 5 out of 5 stars

From thinking my car was dead

From thinking my car was dead
The service from the guys at HIQ was amazing
Car sorted
Kept up to date
Very friendly & knowledgeable staff
10/10
Will be my go to for any car issues from today

Thanks to all the staff at HIQ Aylesbury
👍👍👍👍

October 21, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for your kind review John! We would be happy to help you with any of your future vehicle needs!

Rated 5 out of 5 stars

MOT and Service

Friendly staff and detailed report of service and MOT

October 19, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for leaving us this kind review, Daniel!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, spoke me through a couple of minor advisory’s with my van and prices to fix said problems. Extremely well priced and friendly staff. Will be coming here in the future

October 19, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for leaving our team such a brilliant review, Alex! We look forward to servicing your vehicle again in the future!

Rated 5 out of 5 stars

Friendly staff and good service.

Used them for annual service, new tyres and MOT. Friendly staff and good customer service. Would recommend.

October 19, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for your kind words of recommendation, Kam, they mean a lot to our team!

Rated 5 out of 5 stars

Great service

The guys was really helpful and polite would recommend them highly

October 17, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for leaving our team this great review, Colin!

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly staff, I desperately needed my Motorhome MOT'd 2 days before travelling to Europe...they were fully booked up but sqeezed me in at the end of the following day, unfortunately the system did not recognize my number plate! so they organised me to bring it in the next day when they could contact DVLA and query the system...DVLA sorted it and HiQ completed the MOT in the nick of time. Excellent service highly recommended.

October 16, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Wow! We are so pleased to hear about your excellent MOT experience with our Aylesbury team! Thank you for taking the time to leave us this fantastic review and your kind words of recommendation, Brian!

Rated 1 out of 5 stars

Ordered tyres online then tried to charge me £20 extra per tyre

Ordered tyres online, went to get them fitted only to be told that they would be an extra £20 each per tyre.

Terrible service

October 12, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Hi Simon,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Helpful staff

Helpful staff, easy booking and great price!

October 5, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for leaving us such a fab review, Charlotte!

Rated 5 out of 5 stars

Chris @ Hiq Aylesbury went the extra …

Chris @ Hiq Aylesbury went the extra mile to ensure my car was fixed to the highest standard after an issue. He kept me informed at every stage of the repair and he ensured the repair was carried out to the highest level providing me with updates along the way and photos to reassure me. I would highly recommend Hiq and that is mainly thanks to Chris and his customer service, highly professional

September 1, 2024
Unprompted review
HiQ Tyres & Autocare - Aylesbury logo

Reply from HiQ Tyres & Autocare - Aylesbury

Thank you for taking the time to leave Chris and our team such a fantastic review! We always try to go the extra mile for our customers. We hope to see you again in the future!

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