HiQ Tyres & Autocare - Barwell Reviews 

194
TrustScore 4.5 out of 5

4.7

22 Mill Street, LE9 8DX Barwell, Leicestershire, GB


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Rated 5 out of 5 stars

From the first conversation very knowledgeable and honest about the tires that were required. And great service at a reasonable cost. Within an hour of dropping the car off we received a call saying t... See more

Company replied

Rated 5 out of 5 stars

Arrived to be greeted cheerfully, my booking was known. Was immediately asked to drive into a bay & then invited to wait in the waiting room. Technicians got straight on, replaced two tyres & then I p... See more

Company replied

Rated 5 out of 5 stars

The two front tyres I ordered online were ready and waiting for me on the pre-arranged day. The gentleman fitting the tyres was very polite, friendly, helpful and professional, and had them fitted wit... See more

Company replied

Rated 5 out of 5 stars

Ordered my tyres online, Tyres was fitted within 24 hours and only took them 20 mins to fit from me arriving. Also £50+ cheaper than any other online platform and had the specific tyre I desired to ma... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Barwell

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 22 Mill Street, LE9 8DX, Barwell, Leicestershire, United Kingdom

  • 01455 848111

4.7

Excellent

TrustScore 4.5 out of 5

194 reviews

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4.7

All reviews

(194)

2,556 reviews in the last 12 months

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Rated 5 out of 5 stars

Tyre change

My wife took her car to have the 2 back tyres replaced. She was extremely happy with the service and says she would recommend this garage to anyone wanting this type of service. Fast, courteous and inexpensive.

February 13, 2021
Rated 1 out of 5 stars

Appalling customer service

I ordered tyres on line and had them fitted. It wasn’t until I arrived home that the ratings for the tyres I purchased were not the same as the tyres that were fitted. Disappointed that I didn’t receive the product specification that I purchased.

HiQ responded to my reply and I provided them with further information. On 7 December, I received an email informing me that customer service was their top priority and the area manager would contact me. It is now 28 December and I still have not been contacted. This is appalling customer service and is unlikely to result in me using this company again.

December 6, 2020
HiQ Tyres & Autocare - Barwell logo

Reply from HiQ Tyres & Autocare - Barwell

Hi Caroline,

Customer service is extremely important to us and we highly value your feedback. If you would like to share details surrounding your visit (Name, Date, Vehicle Reg, location and preferred method of contact) we will be happy to investigate this matter further. Please email us at hiqcustomerservice@gmail.com

Kind Regards,
Team HiQ

Rated 5 out of 5 stars

This was the first time I have used HIQ…

This was the first time I have used HIQ tyres & Autocare in Barwell and I was very happy with the work done and the price paid.
Chris was very informative about the ‘under-pressure‘ wear on the old tyres and showed me where a retaining spring was missing on the n/s front wheel, the tyres were changed quickly and I was off on my travels again. I will go back there again, as Chris recommended to have the alignment checked.
Thanks
John Burbidge

August 15, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Knowledgeable staff who are friendly and offered a great service. Would recommend and definitely use again.

August 9, 2020
Unprompted review
Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service, friendly and knowledgeable.
Also at this current time safe also with regards to social distancing measures wherever possible

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

Good Job.

Good Job.
Easy to use website, simple booking process. Excellent service at Barwell depot.
Waiting area could do with a refurb, but that's just nit-picking.

July 1, 2020
Unprompted review

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