HiQ Tyres & Autocare - Burgess Hill Reviews 

147
TrustScore 5 out of 5

4.9

190 London Road, RH15 9RN Burgess Hill, West Sussex, GB


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Rated 5 out of 5 stars

I was really impressed with the friendliness, professionalism and above all "honesty of the team". I had booked to have all 4 tyres replaced on my car following it's recent service and advice given... See more

Company replied

Rated 5 out of 5 stars

Ordered tyres online and given a price, booked a 4hr slot, received email tyres delivered, Mark phoned on day at 8am to confirm a suitable time for us both. I also asked for the free tracking check. G... See more

Company replied

Rated 5 out of 5 stars

Once again, HiQ was excellent at resolving my car issue (new tyres were needed). No fuss, straightforward service and a very reasonable price. Always found HiQ very trustworthy. No hesitation in recom... See more

Company replied

Rated 5 out of 5 stars

The burgess hill team approached a very hard to find suspension fault in a pragmatic, measured way and took me through each step and their thinking in getting to the bottom of a permanent bumping nois... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Burgess Hill

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 190 London Road, RH15 9RN, Burgess Hill, West Sussex, United Kingdom

  • 01444 242668

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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4.9

All reviews

(147)

2,586 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered 4 tyres and booked my pm time…

I ordered 4 tyres and booked my pm time slot. I received a call from Mark mid-morning asking if I could bring the car in earlier which I did. On arrival, the fitters Keith and Ryan got straight on with the task which was completed efficiently and quickly. Mark also price matched the tyres with another HiQ branch closer to my house. As a returning customer to this branch, I knew the customer service would be first class. Thank you Mark and the team.

August 31, 2022
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Reply from HiQ Tyres & Autocare - Burgess Hill

Philip, thank you for taking the time to leave this great review, we appreciate your kind words and support!

Rated 5 out of 5 stars

Booked my car in for replacement tyres…

Booked my car in for replacement tyres and I couldn't fault the service at all. Brought my car in at 9am and within the hour, it was ready.

July 9, 2022
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Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for taking the time to leave us a brilliant review Roger! We really appreciate it and we will always be very glad to help.

Rated 4 out of 5 stars

Very good service

Very good service - friendly and efficient.

July 7, 2022
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Reply from HiQ Tyres & Autocare - Burgess Hill

Hi Greg,
Thank you for your lovely review. We always aim to provide a 5* service here at HiQ, and we can see you've left us 4* on this occasion. Is there something we could have done better?
Please let us know by emailing us at hiqcustomerservice@gmail.com
Kind regards, HiQ Team

Rated 5 out of 5 stars

HI Q in Burgess Hill

Been using HI Q in Burgess Hill for over 15 years! Always been happy with the service and prices!!

July 2, 2022
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Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for your lovely review :)

Rated 5 out of 5 stars

25 years of excellent service.

I ordered four tyres the same in error as the rears should have been wider. HiQ made no problem of it, simply ordered the correct tyres for me. I have been using them exclusively for 25 years and would not go anywhere else.

May 27, 2022
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Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for your lovely review David! We really appreciate it and our team will always be super glad to help.

Rated 5 out of 5 stars

Excellent customer service

Really excellent customer service, and friendly and helpful staff at the Burgess Hill branch. And £60 cheaper than a local garage.

April 23, 2022
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Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for taking the time to leave us a fab review Imogen :)

Rated 5 out of 5 stars

Staff was very helpful

Staff was very helpful, explained the issue I had with my tyres. Very friendly approach! Price as well reasonable.

March 30, 2022
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Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for your fab review Marius! We really appreciate it :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Thoroughly recommend using them

March 26, 2022
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Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for taking the time to leave our team a lovely review :)

Rated 5 out of 5 stars

Quick and easy

Quick and easy , very professional and helpful.

March 16, 2022
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Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for your kind review :)

Rated 5 out of 5 stars

Excellent service

Excellent service, helpful and polite staff.Car booked online, no waiting. Very pleased with the service.

March 10, 2022
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for your kind review Mary :)

Rated 5 out of 5 stars

Excellent as usual

Great honest service. Recommended!

February 26, 2022
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Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for your fab review Brad!

Rated 5 out of 5 stars

Good communication for MOT

Good communication for MOT. All went smoothly, no problems. Thanks!

February 26, 2022
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Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for your fab review Mr Cox!

Rated 5 out of 5 stars

Great!

Great! Thanks

February 3, 2022
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Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for excellent review Emma!

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