I was really impressed with the friendliness, professionalism and above all "honesty of the team". I had booked to have all 4 tyres replaced on my car following it's recent service and advice given... See more
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Ordered tyres online and given a price, booked a 4hr slot, received email tyres delivered, Mark phoned on day at 8am to confirm a suitable time for us both. I also asked for the free tracking check. G... See more
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Once again, HiQ was excellent at resolving my car issue (new tyres were needed). No fuss, straightforward service and a very reasonable price. Always found HiQ very trustworthy. No hesitation in recom... See more
Company replied
The burgess hill team approached a very hard to find suspension fault in a pragmatic, measured way and took me through each step and their thinking in getting to the bottom of a permanent bumping nois... See more
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Company details
About HiQ Tyres & Autocare - Burgess Hill
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
190 London Road, RH15 9RN, Burgess Hill, West Sussex, United Kingdom
- 01444 242668
4.9
Excellent
147 reviews
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Having used this place before
Having used this place before.
I've had no doubts about using this time.
A great service, great prices and friendly, efficient staff.
More so, I've trusted them to fit new tyres on my brand new alloys !!
May 2, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Burgess Hill
Your kind words are hugely appreciated Pete! Thank you :)
This is the best tyre fitters I ve ever…
This is the best tyre fitters I ve ever used.I had to order in the tyre, the guy on the phone was so professional,he knew exactly what I was talking about,the tyre was there on day of fitting,All the staff were really good. The cost was very competitive. I will only be going there now in the future ,very happy customer. Thank you all at burgess hill .
March 8, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Burgess Hill
Hi Sharon,
Customer service is extremely important to us here at HiQ and we always work to deliver a 5* service. Thank you for taking the time to leave us such a fantastic review. We really appreciate it and we will always be super glad to help with anything else your vehicle may need.
Kind regards, HiQ Team
Fiesta Suspension: The burgess hill team are amazing
The burgess hill team approached a very hard to find suspension fault in a pragmatic, measured way and took me through each step and their thinking in getting to the bottom of a permanent bumping noise, though nothing was loose and the car was safe to drive. It took a amazing effort and patience to resolve - and they did so gracefully with excellent customer service. Huge thanks to Donna and the team
January 26, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Burgess Hill
Hi Dean,
Thank you for taking the time to leave us such an excellent review. Our team will always be glad to help with whatever your vehicle may require in the future!
Kind regards, HiQ Team
No tyres
Ordered four tyres and fitting online for today. Rung up an hour before my slot to ask what time is convenient for them, only to be told that the tyres were delayed until next week and that there were no alternatives. Had to cancel as I needed them fit today. Went to Setyres instead and got walk-in same-day service for £100 less.
Edit: apologies not good enough nothing stopped you from ringing me up and letting me know etc.
They never responded to my email sent to the address posted below.
December 29, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burgess Hill
Hi Luke,
Customer service is extremely important to us here at HiQ. We apologise for any inconvenience this may have caused and we value your feedback. This is an unfortunate situation as a result of the busy festive period. If you wish to discuss this further, please email us at hiqcustomerservice@gmail.com
Kind regards, HiQ Team
Complete waste of time
Booked the car in for two new tyres. I took the morning off work but when I turned up they just shrugged and said they didn’t have the tyres. When I asked why they didn’t call me to let me know they just stared blankly
October 27, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burgess Hill
Hi there Derek,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team
Good service at the price quoted
Good service at the price quoted. Staff polite and courteous.
September 29, 2023
Reply from HiQ Tyres & Autocare - Burgess Hill
Hi there,
Thank you for your kind review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service. We noticed you only left us 4* this time, is there something we could have done better? Please email us at hiqcustomerservice@gmail.com to let us know.
Kind regards, HiQ Team
Efficient and professional. Recommended
The guys know what they are doing.
Good customer service too - they phoned me to book my appointment.
Very good experience.
August 31, 2023
Reply from HiQ Tyres & Autocare - Burgess Hill
Thank you for leaving a fantastic review Matthew! The team really appreciate it!
Awful booking system
Booked through the website. Only to receive a call 10 minutes later from the workshop manager saying they didn't have the tyre I needed, not the staff to even do my appointment. Actually he was quite rude with zero empathy. He explained that the booking system is awful (his own words) and if I wanted to get a tyre I should call directly.
July 27, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burgess Hill
Hi Chris,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team
Reply from HiQ Tyres & Autocare - Burgess Hill
Thank you Anthony!
Reply from HiQ Tyres & Autocare - Burgess Hill
Thank you Katie, glad to have you in store!
Nice people to deal with
Nice people to deal with, they kept me updated via the phone and the appointment was seamless
April 11, 2023
Reply from HiQ Tyres & Autocare - Burgess Hill
Appreciate the feedback Brian!
Reply from HiQ Tyres & Autocare - Burgess Hill
Thank you for your review :)
Great and speedy service
Great service. Easy booking online. Pop into the shop and after 30 minutes, my tyre was fitted.
January 27, 2023
Reply from HiQ Tyres & Autocare - Burgess Hill
Thanks for leaving a review :)
Needed 2 rear tyres fitted
Needed 2 rear tyres fitted, order them online and booked my slot. On the day of appointment had a phone call to agree time to drop the car in. Was greeted on arrival and they had both rear tyres done in 20 minutes! Very efficient and friendly! Will definitely recommend and use again in the future!
January 11, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burgess Hill
Good to hear, thank you for taking the time to leave a review!
Ordered tyres online and given a price
Ordered tyres online and given a price, booked a 4hr slot, received email tyres delivered, Mark phoned on day at 8am to confirm a suitable time for us both. I also asked for the free tracking check. Greeted when we arrived, 35 mins later, tyres on tracking adjusted, unexpected bonus we got 5 years warranty on the tyres. Many thanks to all the boys and Merry Christmas
December 23, 2022
Reply from HiQ Tyres & Autocare - Burgess Hill
Thank you very much Brian for the awesome review. We'll always be happy to help!
Reply from HiQ Tyres & Autocare - Burgess Hill
Thank you Gabriel!
Reliable & Trustworthy
Once again, HiQ was excellent at resolving my car issue (new tyres were needed). No fuss, straightforward service and a very reasonable price. Always found HiQ very trustworthy. No hesitation in recommending or returning in the future!
December 9, 2022
Reply from HiQ Tyres & Autocare - Burgess Hill
A lovely review Simon, thank you! Always happy to help :)
Reply from HiQ Tyres & Autocare - Burgess Hill
Thanks Derek, we appreciate it!
New front tyres
Appointment for fitting of 2 front tyres and wheel alignment booked online, car dropped off at 8am, call from the manager mid morning to confirm ready for collection. No fuss, no drama!
October 26, 2022
Reply from HiQ Tyres & Autocare - Burgess Hill
Great to hear Tim, thanks for leaving a great review!
Efficient booking process
Efficient booking process. Fitted punctually. Polite staff.
October 26, 2022
Reply from HiQ Tyres & Autocare - Burgess Hill
Appreciate the review, thanks Russell!
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