HiQ Tyres & Autocare - Burgess Hill Reviews 

147
TrustScore 5 out of 5

4.9

190 London Road, RH15 9RN Burgess Hill, West Sussex, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was really impressed with the friendliness, professionalism and above all "honesty of the team". I had booked to have all 4 tyres replaced on my car following it's recent service and advice given... See more

Company replied

Rated 5 out of 5 stars

Ordered tyres online and given a price, booked a 4hr slot, received email tyres delivered, Mark phoned on day at 8am to confirm a suitable time for us both. I also asked for the free tracking check. G... See more

Company replied

Rated 5 out of 5 stars

Once again, HiQ was excellent at resolving my car issue (new tyres were needed). No fuss, straightforward service and a very reasonable price. Always found HiQ very trustworthy. No hesitation in recom... See more

Company replied

Rated 5 out of 5 stars

The burgess hill team approached a very hard to find suspension fault in a pragmatic, measured way and took me through each step and their thinking in getting to the bottom of a permanent bumping nois... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Burgess Hill

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 190 London Road, RH15 9RN, Burgess Hill, West Sussex, United Kingdom

  • 01444 242668

4.9

Excellent

TrustScore 5 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(147)

2,578 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Timely service

Timely service, after booking appointment. Reasonable prices with lots of options. Great guarantee with the tyres, thank you.

March 31, 2025
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

We really appreciate your fantastic review David, and will be happy to help with any future work your vehicle may need.

Rated 5 out of 5 stars

Run by a very helpful owner

Run by a very helpful owner, who explained things thoroughly. I received a good service and the team were all polite and friendly.

March 13, 2025
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Jess, we really appreciate your lovely review. We hope to see you again in the future.

Rated 5 out of 5 stars

Great service and price

I have been using Hi Q Burgess Hillt for 30 years and they have never let me down. Good service from Mark and the team and fair prices.

Why go anywhere else.

March 11, 2025
Unprompted review
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for taking the time to leave us an excellent review.

Rated 5 out of 5 stars

So helpful and kind

So helpful and kind. They managed to squeeze me in to change a flat tyre even though they were flat out busy. Gold service all round. Thank you guys

February 28, 2025
Unprompted review
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Jules, thank you for taking the time to leave us such an excellent review. We really appreciate it!

Rated 5 out of 5 stars

One tyre moved two new tyres fitted…

One tyre moved two new tyres fitted appointment on time and vehicle ready early, helpful staff too.

February 21, 2025
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for your excellent review Kerry! We really appreciate it.

Rated 5 out of 5 stars

Friendly

Friendly, easy to book a slot and good job. Very pleased.

January 23, 2025
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for leaving our team this kind review, Tracy!

Rated 4 out of 5 stars

A poor start rectified well

Initially a poor start, booked online online to turn up and them not have me booked in for the services quoted for. On talking the the staff this was not the branches fault but a system error as they could see my online booking. The man behind the counter apologised and did everything he could to accommodate the work, ordering the tyre to come the same morning and made it happen. Good customer service.

January 10, 2025
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Hi there Andy,
We are very pleased to hear about your positive experience with us, and that we were able to rectify the system error for you. We will pass this feedback back to our team.
Kind regards,
The HiQ team

Rated 5 out of 5 stars

I cannot thank all the staff at Burgess…

I cannot thank all the staff at Burgess Hill HiQ. Went above and beyond to rescue my car and its blown tyre. They were efficient, professional and courteous. I will be back next time I need a tyre - thank you from a very satisfied customer

November 25, 2024
Unprompted review
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for leaving us this great review, Fiona. We always aim to provide an efficient, professional and courteous experience to our customers, so your review means a lot to us!

Rated 5 out of 5 stars

Pick here first

Always helpful, great service & good prices. Mark & team can't do enough to assist you. Thoroughly recommend coming here.

November 15, 2024
Unprompted review
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for leaving Mark and the team this great review, Rose. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Tyres and tracking done well

Tyres and tracking done as per spec. Thanks to Mark and the team.

November 7, 2024
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for leaving us this great review, Mark!

Rated 5 out of 5 stars

First Rate Service

I have used HiQ in Burgess Hill for many years. Their prices are always competitive and the service first rate.

October 31, 2024
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for leaving us this kind review, Robert! We are so grateful for your loyal custom, and hope to see you again soon!

Rated 5 out of 5 stars

Very good service

Very good service. Booked 4 new tyres on line and also booked timed slot. Very polite staff. Would recommend.

September 30, 2024
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Hi there Linda,
Customer service is extremely important to us here at HiQ. Thank you for leaving our team such a lovely review. We will be delighted to help with anything your vehicle may need in the future.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Super efficient

Super efficient. Booked online, had a call to confirm, arrived at 10am and tyre was fitted by 10.15 am. Very well organised.

September 11, 2024
Unprompted review
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for your kind review, Simon. We are delighted to hear about your efficient experience with our team!

Rated 5 out of 5 stars

Great service

Amazing people. They’re so helpful and know what they’re doing. Thank you very much.

August 27, 2024
Unprompted review
HiQ Tyres & Autocare - Burgess Hill logo

Reply from HiQ Tyres & Autocare - Burgess Hill

Thank you for leaving our team this amazing review, Ozzy!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look