Excellent from start to finish. Very friendly, helpful staff with a professional approach. Informative, quick and very reasonably priced too. Great parking available which is a bonus.
Location
Switch locationUnit 4 Crown Ind Est Anglesey Road, DE14 3NX Burton-on-Trent, Staffordshire, GB
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See what reviewers are saying
Excellent service very honest with me. All parts brand new. Mot done with no advisory. Kept me up to date with progress reports. Would definitely recommend this garage. Staff are really pleasant.... See more
Company replied
I highly recommend this garage and the mechanics. Always so helpful and professional, I completely trust their advice and they always go out of the way to do the job as quickly, efficiently and cost... See more
Company replied
went there 3 times for car servicing, mot, tyre change, wheel alignment. Very professional, friendly, quality service but not costly. I'll go there again for next servicing of my car...
Company replied
Company details
About HiQ Tyres & Autocare - Burton
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Unit 4 Crown Ind Est Anglesey Road, DE14 3NX, Burton-on-Trent, Staffordshire, United Kingdom
- 01283 561931
4.9
Excellent
219 reviews
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Great Service at HiQ
Excellent and friendly service and advice. Happy to recommend.
December 12, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Thank you for your kind review!
Amazing customer service! The HiQ Burton team cannot help you enough
I Cannot speak more highly of the team at HiQ Burton Upon Trent! The service I received for my BMW Z4 was absolutely awesome. Jay in a few minutes had the wheel off and had a good look round it. Two nails had gone through it so a new back tire was required. It was ordered and fitted very swiftly and they went above and beyond dropping me off to my place of work round the corner so I wouldn't have to walk in the rain. Top service and really nice professional guys. If you want old school quality service and no upselling then these are the people for you.
December 1, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Thank you for taking the time to leave us a brilliant review Julia! We will always be glad to help with anything you may need in the future!
Car was taken in for a service and MOT
Car was taken in for a service and MOT, staff at Burton on Trent kept me informed about what was needed and were very helpful. All in all a good experience would recommend and will use again.
December 4, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
We really appreciate you taking the time to leave us such a great review Vik!
Found staff to be very friendly and…
Found staff to be very friendly and helpful
December 5, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Thank you for your review Mavis!
Glynn and Archie were very professional…
Glynn and Archie were very professional and efficient
December 2, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Thank you for your kind review :)
Tyre check
Called at the garage and greeted by a very polite chap.
I was concerned as my tyre light had come on.
He said take a seat we will check you tyres and let you know outcome.
It was soon done and I was advised as to what was the problem.Great experience.Thank- you.
November 28, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Hi there Kay,
Thank you for taking the time to leave our team such a great review. Nothing is too big or small for our team of experts.
Kind regards, HiQ Team
Required a puncture repair
Required a puncture repair, fitter was very helpful and friendly, nothing was too much trouble. Many thanks Glynn
November 20, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Thank you for taking the time to leave us a great review Robert :)
Very fast efficient service
Walked in just after opening this morning to get a tyre changed on a van, brilliant service, was seen straight away and back on the road in no time! So easy and straight forward.
November 20, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Thank you for taking the time to leave us such a great review Dale! We really appreciate it and we will always be glad to help.
Kind regards, HiQ Team
Don’t go ⚠️
It is a sh. t company the current team don’t know what they doing messed up my uncle car by putting wrong engine Oil they mix all sorts of cheap engine oil
November 6, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Hi Abdul,
As you have stated in your review this was not a first-hand experience of our business. Customer service is extremely important to us here at HiQ and we would encourage your uncle to reach out to us by emailing hiqcustomerservice@gmail.com to provide us with details about their visit so that we can investigate further.
Kind regards, HiQ Team
5 Star Service
5 Star Service - Glynn, Shane and the team are knowledgeable and helpful. I have recently had, tyres, MOT and Tracking done with them all on separate occasions and cannot fault the service or professionalism. I recommend these guys to anyone. Thanks for all your help guys and your very reasonable prices in the current economic conditions.
November 16, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Thank you for your review Daniel. We will always be delighted to help with whatever your vehicle may need!
Kind regards, HiQ Team
Reply from HiQ Tyres & Autocare - Burton
Thank you for your great review!
Tyre repair.
I called up the day I visited as I had a flat Tyre that needed repairing and was told I could turn up later that same day to get it done. I was greeted by Glynn and Shane who were very friendly and had excellent knowledge. They got my car in within minutes of me turning up and Jay got the work done quickly but still to a high standard.
Excellent all round experience and would highly recommend to anyone who needs any work done!
November 15, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Hi Ellis,
Thank you for taking the time to leave our team such a brilliant review! We will always be glad to help.
Kind regards, HiQ Team
Great service at HiQ in Burton-On-Trent
Visited HiQ in Burton-On-Trent
Desperately needed my front tyres changed as they had very low tread on them. Shane and Glynn were great and explained what the best option was for my needs. They ordered the two new tyres and fitted them for me on the same day even tho they were busy. Price was good and I was very happy with the friendly and professional service given. Thanks for all your help.
November 7, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Paul, thank you for your brilliant review! We always aim to provide a friendly and professional service :)
Only 5 stars??
If I could rate HiQ Burton with 10 stars, I would. No pressure sell, very accommodating friendly and good value for money. Like Arnie said “I will return”!!
November 4, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
We are so grateful for you taking the time to leave us such a kind review John! We will always be glad to help.
HiQ Burton on Trent
I visited the Burton Site to do for an Oil Change & the service received was Brilliant!! & the work carried out was prompt & efficient!
October 26, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Thank you for taking the time to leave us an excellent review Liam! We will always be glad to help.
Too expensive
October 7, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Hi Jaime,
Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service. We are disappointed your expectations fell short on this occasion. If there's anything else you would like to share with us regarding your experience and the reasoning behind your 1* review, please email us at hiqcustomerservice@gmail.com
Kind regards,
The HiQ Team
Just had two tyres fitted at HIQ Burton…
Just had two tyres fitted at HIQ Burton .. they are not standard tyres but the assistant manager Shane arranged to get them delivered the same day for fitting which saved me a lot of hassle .. very polite& professional, as were the guys Archie & Jay who did the work for me .. will use again
October 13, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Ian, we really appreciate you taking the time to leave us a great review on this occasion. We will always be glad to help!
Great service
Great service. Good advice. Shane was very helpful discussing tyre options. Tyres were fitted -tracking checked -and he even ensured the tyre pressure was correct . Would recommend HiQ in Burton.
October 9, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Thank you for your fantastic review Frances - we will always be glad to help!
Two tyres good service
Two tyres good service, good price not much more to say. Highly recommended. Phil johnson
September 25, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Thank you for your kind review Philip :)
Excellent service at hiq Burton-on-Trent
Used the burton on trent store for my mot . The people in there were very chatty and friendly as a woman I’m not keen on going into garages etc but felt completely at ease . My car needed a little work doing to it and glen quoted me for the job ,got it done at a very reasonable price and did the work straight away for me . I’d fully recommend hiq to anyone. Fantastic job . Thankyou
September 25, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Burton
Hi Sarah,
Thank you for your kind review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service. We noticed you only left us 4* this time, is there something we could have done better? Please email us at hiqcustomerservice@gmail.com to let us know.
Kind regards, HiQ Team
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