I have used HIQ Tyres And Autocare in Out Northgate, Bury St Edmunds. I thoroughly recommend them. They always do an excellent job with my car, in a really quick time, have everything done professio... See more
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I took my wife's car into this garage this morning as she was very concerned about 1 of the front tyres which appeared to be flat .It was still driveable.The tyre was removed and carefully examined an... See more
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Really helpful team at the Bury St Edmunds branch who went the extra mile regarding an air conditioning problem with our Mini. Two new front tyres (Pirelli) fitted and aligned in quick time - thank... See more
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Booked on line and was dealt with promptly when I arrived. Also helped me with the examination of the replaced tyres as had been informed by a main dealership that they were MOT failures... possibly,... See more
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Company details
- Tire Shop
- also in
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Mechanic
- Vehicle Inspection
About HiQ Tyres & Autocare - Bury St. Edmunds
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Out Northgate, IP33 1JQ, Bury St. Edmunds, Suffolk, United Kingdom
- 01284 701228
4.9
Excellent
131 reviews
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My go-to shop!
Always quick, professional, and friendly. I’ve come to them plenty of times at the last minute and they’re always willing to help.
May 9, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for this brilliant review, Cassie. We are thrilled to hear you've had consistently great experiences with our team, and that we are your go-to shop!
Time 4 Tyres
Always use HiQ Tyres in Bury St Edmunds for tyres, brakes and MOTs. Professional, good value and great customer service.
May 9, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for taking the time to leave our Centre such a brilliant review, Mark. Our team are grateful for your loyal custom, and we look forward to servicing your vehicle again in the future!
Great experience
Was able to drop my vehicle off before opening times and pop in before closing to do payment just after I’d finsihed work. Great experience
May 8, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for leaving us this kind review, Joshua. Our team strive to make the process as convenient as possible for our customers.
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for leaving us this great review!
Fantastic
Great customer service and a really good price - better than had i purchased them from a large online vendor and just had them fitted. Thoroughly recommend going in and having a conversation 👌
May 6, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for taking the time to us this fantastic review, Andy. We are always here to help, and hope to see you again in the future!
Booked online at a time that suited me…
Booked online at a time that suited me so I could avoid waiting, even got a better price. Good communication on completion, great service, thanks.
April 1, 2025
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you or leaving us such a brilliant review, Sean. We are delighted to hear about your smooth experience with our team.
Brilliant service
Tyres are good quality and reasonably priced. They fitted us in very quickly and got the work done very quickly as well. Ideal service
January 14, 2025
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for leaving us this great review, Robin. We are delighted to hear about your efficient experience with our team :)
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for your review Elaine!
Absolutely 5 star
Absolutely 5 star. Fitted me in last minute before a long journey and a last minute warning light appearing!! Friendly, good price as well. Thank you
December 23, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for taking the time to write us such a great review Allison.
Brake lights
My Brake light had broken rang HiQ and they fitted me in within an hour and replaced bulb fantastic service will definitely use again
November 15, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for leaving us this great review, Kate. We look forward to seeing you again in the future!
5* for HiQ Bury St Edmunds
Excellence and efficiency from the HiQ Bury St Edmunds team today fitting a new tyre. Booked online (cheapest price for the tyre I wanted), called to confirm and agree a time. Met and looked after really well by Arnold who was expecting me and got the car straight in. Gary fitted the tyre and also helped me out by switching wheels front to rear. I was in and out in no time at all! I will definitely be using them again and thoroughly recommend.
October 12, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Wow! We are so pleased to hear about your excellent tyre fitting experience with our Bury St Edmund team! we would be delighted to service your vehicle again in the future, Mark!
Came in for my tyre pressures to be checked...
Came in for my tyre pressures to be checked, the staff were very helpful and informative, would recommend.
October 9, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for taking the time to leave us this kind review, Ethan!
Had a service at bury st Edmund’s what…
Had a service at bury st Edmund’s what a fantastic place very friendly staff work carried out and was informed at every step prices a lot less than quoted at other companies very trust worthy a big thank you to the team
October 10, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for taking the time to leave us such a kind review, Gary! Our team would be delighted to service your vehicle again in the future!
DO NOT go to this garage (Bury)
DO NOT go to this garage (Bury St Edmunds), particularly if you are a female. It was quite clear from my recent experience here that the 'Manager' and team saw me as an opportunity to scam a customer out of money.
When I was advised that my car had failed it's MOT, it was initially for a few relatively small reasons, nothing unexpected, though with a hefty inflated price tag.
Throughout the day I received numerous phone calls advising that further issues had arisen. Ultimately it turned out that, in an attempt to fix my car, they had broken multiple other things and were trying to charge me for the parts and labour for them. What made it more frustrating is that the manager then consistently tried to gaslight me by implying that they were doing me a favour by not charging full cost for the parts and labour for stuff that THEY had broken. I was lucky that I had a partner who could confidently express his dissatisfaction about this and with a knowledge of the parts that had been broken by this farce of an establishment but others may not be so lucky. I'd recommend sticking to a small local garage that has more appreciation of genuine customers going forward!
October 5, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Hi Rachel,
Thank you for your feedback. The team apologise that you feel the service you received in the Bury St Edmunds branch wasn't what you were hoping for but they firmly believe they did their best to help you on this occasion. Below the team have provided a little more context to the situation below.
From what the garage has informed us, we understand that an MOT repairs were done on your vehicle as the CV joint was seized into the steering knuckle. Due to the process of this work, the CV joint and knuckle was damaged which was always a risk in this operation. This meant the centre had to buy in the necessary parts for the job. The centre claim they booked out the steering knuckle at a cost but booked out the front wheel bearing and the CV joint free of charge. The centre also didn't charge for the wheel alignment, the job of the new CV boot or any of the total labour cost. The invoice came to £16 more than the original invoice, which you weren't happy with. After speaking with your partner, they were happy with the steering knuckle being on the invoice as long as it came to the original quoted price. The Centre also explained that they phoned you with updates on the job, whilst they were getting the steering knuckle from the dealer.
Kind Regards,
HiQ Team
HiQ - the place to go for tyres
HiQ provided a very professional tyre replacement for my Golf. The premises are smart, there's plenty of parking and space for at least 3 cars in the workshop. The tyres were fitted and also balanced within an hour of arrival. I can't fault the service which was polite and helpful. I will use HiQ again.
September 5, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Hi there, thank you for taking the time to leave us this great review! We are so pleased to hear about your positive experience at our centre, and look forward to seeing you again in the future!
Super competitive prices
Super competitive prices , fast turnaround
Had two front tyres fitted and AC refilled , super efficient and friendly too
May 29, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for taking the time to leave us such a great review! It means a lot to us.
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for your review Sarah!
nice and fast service
March 23, 2024
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for your review!
Good honest service.
Took my wheelchair converted vehicle in for a exhaust check as it was noisy. They guys found a loose bracket which they sorted free of charge. Fantastic service especially for a vehicle which is so vital to my disabled daughter. This is my second really good experience with HiQ Bury St. Edmunds. Good honest service.
March 20, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Hi there,
Thank you for taking the time to leave us such a fab review! Customer service is extremely important to us and we really value your feedback.
Kind regards, HiQ Team
Excellent customer service
Excellent customer service! Able to book my MOT for the next day. Very friendly and all complete in one hour . Very happy with my experience
March 6, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Bury St. Edmunds
Thank you for taking the time to leave us a fab review Elaine! :)
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