HiQ Tyres & Autocare - Chesterfield Reviews 

111
TrustScore 4.5 out of 5

4.7

17A Mansfield Road, Hasland, S41 0AL Chesterfield, Derbyshire, GB


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Rated 5 out of 5 stars

Again excellent and quick cure to my problem. I've been coming here for approx 4 years... totally reliable, excellent communication. Just brilliant.

Company replied

Rated 4 out of 5 stars

Very speedy service, very friendly team, gave me some great advice about my caster camber issue that needs attention. Would’ve have given 5 stars but had to clean my tyres when I got home because some... See more

Company replied

Rated 5 out of 5 stars

Highly recommend the team at Hasland. Efficient and offered great advice and guidance concerning my car, whilst I had two new tyres fitted. Honest, thorough and attentive team that met every stand... See more

Company replied

Rated 5 out of 5 stars

This garage consistently give good professional friendly service, absolutely every single time you go! I rang needing 4 tyres, they were ordered ready for 8.30 next morning, You can trust their exp... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Chesterfield

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 17A Mansfield Road, Hasland, S41 0AL, Chesterfield, Derbyshire, United Kingdom

  • 01246 275261

4.7

Excellent

TrustScore 4.5 out of 5

111 reviews

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4.7

All reviews

(111)

2,539 reviews in the last 12 months

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Rated 1 out of 5 stars

Tyres

On HiQ's own website, I was given two options on the size of tyres for my van. I choose the wider one. I also requested a 4 wheel alignment because the van was pulling to the left. When I went to pick up the van, the guy in the office blamed me that I choose the wrong size of tyres (once again, their own website gave me the option I choose) because the van had narrower ones on the rear and two different sizes on the front. I asked him what difference it could possibly make what sizes the previous ones were. I ordered new ones according to their size chart. The guy couldn't give me a straight answer, he was mumbling something about how Mercedeses have different sizes of tyres on the rear and the front and that vans are supposed to have the same size..
Obviously, I've ordered the same sizes, so I couldn't make any sense out of what he was saying.
When I got home, I checked their website again, and I found out that the ones they fitted on my van were actually £3.99 cheaper than the ones I ordered, yet they charged me the same price. The van still pulls to the left. It's not as bad as it was before, though.
I don't understand why they wouldn't ask the customers' approval for any alterations to the original agreement.

April 10, 2024
Unprompted review
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Hi Daniel,
Customer service is extremely important to us here at HiQ.
Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. You get big name service with small firm prices. Very friendly staff.

April 5, 2024
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Reply from HiQ Tyres & Autocare - Chesterfield

Thank you for your fantastic review, it means a lot to us!

Rated 5 out of 5 stars

Knowledgeable, Quick and good VFM

Tyres are cheaper than other places. The guys putting the tyres on are knowledgeable and quick. All good.

March 23, 2024
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Hi there,
Thank you for taking the time to leave us such a fab review! Customer service is extremely important to us and we really value your feedback.
Kind regards, HiQ Team

Rated 5 out of 5 stars

What a service

What a service, rang them on Monday for a new tyre at 3.30pm. Booked for the next day at 4.45pm and then realised I needed the wheels balancing as well so they brought the time forward to 3.30pm to fit it it. All finished at 4.30pm with a text to say it was ready for collection. Every member of staff is pleasant and a joy to speak to, wish all businesses were as good as this one.

February 20, 2024
Unprompted review
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Hi John,
Thank you for taking the time to leave us such a fantastic review. Customer service is extremely important to us here at HiQ and we will always be glad to help.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly professional staff from the office staff to the fitters. A pleasure to be served by them.

February 8, 2024
Unprompted review
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Thank you for your fantastic review! We really appreciate it.

Rated 5 out of 5 stars

Friendly and efficient as always

Friendly and efficient as always, job done quickly which meant not too long to hang around on a cold day.
My go to place for my tyres.

January 15, 2024
Unprompted review
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Thank you for taking the time to leave us such a brilliant review Joanne! We really appreciate it.

Rated 5 out of 5 stars

In and out in what must have been…

In and out in what must have been around 20 minutes for 2 tyres, only needed budget tyres but prices were best around.

January 9, 2024
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

We really appreciate your brilliant review Curtis! We're always glad to help.

Rated 5 out of 5 stars

Super quick and efficient service

Very quick service for tyre change, ordered a new tyre a few days prior which arrived to centre sameday, visited centre and was seen to immediately, tyre/alloy checked (as hit an extremely bad pothole) and replaced with the hour

January 4, 2024
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Hi Steve,
We really appreciate you taking the time to leave us such a great review. We will always be glad to help!
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent service

Excellent service, as usual. Staff knew what was required as soon as I pulled in (from the booking details). 4 new tyres and tracking - done and back on the road in less than an hour. Clean and tidy waiting room.

December 29, 2023
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Reply from HiQ Tyres & Autocare - Chesterfield

Thank you for taking the time to leave our team such a fab review! We will always be glad to help :)

Rated 5 out of 5 stars

Recommended place for your tyres

Great customer service and really pleasant friendly staff.
Competitive price also for my tyres.

November 7, 2023
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Thank you for your great review Teresa! We really appreciate it.

Rated 5 out of 5 stars

Very Quick

Very Quick, professional and friendly, exactly what is said on the tin !

November 6, 2023
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Thank you for your excellent review Chris!

Rated 4 out of 5 stars

Very efficient friendly team

Very speedy service, very friendly team, gave me some great advice about my caster camber issue that needs attention. Would’ve have given 5 stars but had to clean my tyres when I got home because some gunge or some kind of sealer had leaked out all over the sidewall of tyres. I wasn’t bothered by it but mentioning it to see if you can improve your process

September 28, 2023
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Hi Antony
Thank you for your kind review and feedback. We really appreciate it and will look to make these improvements in the future.
Best wishes,
HiQ Team

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