HiQ Tyres & Autocare - Chesterfield Reviews 

111
TrustScore 4.5 out of 5

4.7

17A Mansfield Road, Hasland, S41 0AL Chesterfield, Derbyshire, GB


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Rated 5 out of 5 stars

Again excellent and quick cure to my problem. I've been coming here for approx 4 years... totally reliable, excellent communication. Just brilliant.

Company replied

Rated 4 out of 5 stars

Very speedy service, very friendly team, gave me some great advice about my caster camber issue that needs attention. Would’ve have given 5 stars but had to clean my tyres when I got home because some... See more

Company replied

Rated 5 out of 5 stars

Highly recommend the team at Hasland. Efficient and offered great advice and guidance concerning my car, whilst I had two new tyres fitted. Honest, thorough and attentive team that met every stand... See more

Company replied

Rated 5 out of 5 stars

This garage consistently give good professional friendly service, absolutely every single time you go! I rang needing 4 tyres, they were ordered ready for 8.30 next morning, You can trust their exp... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Chesterfield

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 17A Mansfield Road, Hasland, S41 0AL, Chesterfield, Derbyshire, United Kingdom

  • 01246 275261

4.7

Excellent

TrustScore 4.5 out of 5

111 reviews

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4.7

All reviews

(111)

2,539 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly staff

Friendly staff
Efficient and speedy service
Thank you

August 18, 2023
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Thank you for your extremely kind review.

Rated 5 out of 5 stars

Helpfulness and patients

Tue helpfulness and patients of the staff when I couldn't find my wheel nut fixing.

August 8, 2023
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Reply from HiQ Tyres & Autocare - Chesterfield

Thank you Eric, glad we could help!

Rated 5 out of 5 stars

Always good service at the hasland…

Always good service at the hasland branch, drop it off, fix it, then call me to say its ready. Nothings too much of a problem.

July 26, 2023
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Reply from HiQ Tyres & Autocare - Chesterfield

Thank you for leaving such a great review! Happy to help anytime :)

Rated 5 out of 5 stars

Full tyre replacement

Booked 2 days before, arrived and sorted within an hour to replace 4 tyres. Excellent job!

April 28, 2023
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Reply from HiQ Tyres & Autocare - Chesterfield

Thank you Andrew for the great review, happy to help!

Rated 5 out of 5 stars

Efficient

Efficient, friendly service

April 23, 2023
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Reply from HiQ Tyres & Autocare - Chesterfield

Thank you very much Rob!

Rated 1 out of 5 stars

Too busy to check that the work they have done is correct

Took my car here a few months ago only to get it back with a whirring noise. Transpired they hadn't replaced an engine cover correctly so had to take it back. He couldn't get it back on properly so did as best he could. Whirring noise continued, although not as bad, so got a friend to sort in the end because it was annoying. These things happen.
Took the car there again as it is local. Gave them the failed MOT sheet. They ordered the parts but did say too much hassle to just fit the bush so they would do the job if they were replacing the whole arm. Ok, fair enough, we accepted that. Was very impressed at the quick turnaround. Took it back to the MOT garage only for it to still fail. He said the headlights had not been fitted correctly so he adjusted and that the garage had replaced the wrong part. Took back to HI Q. Mechanic said he has fitted exactly what the MOT certificate said. Rang the MOT garage who said they have printed off exactly what is wrong and if the mechanic wasn't sure or if there was still play in the wheel, then he should have mentioned it. After numerous calls and me visiting 4 other garages for their opinion, all 4 said the certificate was a bit unclear of which part it was so a mechanic should have asked and even then, they all said after fitting, they would have noticed there was still some play so should have realised there and then that something was amiss. Rang them back and advised what all 4 garages had said and only then did he admit that he was really busy and didn't have time to check. When I'm paying for a mechanic to make my car safe (failure of MOT is a sign it isn't roadworthy), you would think they would at least take 2 mins to check to see if there was any play in the wheel. They did offer to put the old part back on and refund that part of the bill but didn't see the point as he said that was on it's way out anyway. Not that I know anything about cars so I took his word on it.

April 20, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Chesterfield

Hi there,
Customer service is extremely important to us here at HiQ. Please note this matter is currently being investigated by the area manager for this centre. Kind regards, HiQ Team

Rated 5 out of 5 stars

Quick turnaround and great service

ordered tyres in the morning, they arrived at 3, i was gone by 3:30. Great service.
Probably £5-10 more for 2 of my tyres (265/35/18) than others but I needed them same day.
Will use again

February 1, 2023
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Thanks for your review, Francesco :)

Rated 5 out of 5 stars

Brilliant

Brilliant tyres thank you

December 22, 2022
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Reply from HiQ Tyres & Autocare - Chesterfield

Thank you Anon!

Rated 5 out of 5 stars

Friendly

Friendly. Efficient. Informative.
No messing.

December 8, 2022
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Thank you Ross for the great review!

Rated 5 out of 5 stars

Brilliant

Brilliant, excellent team will return

November 29, 2022
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Reply from HiQ Tyres & Autocare - Chesterfield

Thank you Mr Wass!

Rated 5 out of 5 stars

Great garage

Great garage. Really helpful staff. Quick and efficient. What's not to like? Convienient location for a Coffee or snack while you wait too.

November 4, 2022
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Reply from HiQ Tyres & Autocare - Chesterfield

Thanks for leaving a great review Adam!

Rated 5 out of 5 stars

Very happy with the service provided…

Very happy with the service provided five star rating. I will be recommending all my friends and family to HiQ tyres & Autocare 👍

September 30, 2022
Unprompted review
HiQ Tyres & Autocare - Chesterfield logo

Reply from HiQ Tyres & Autocare - Chesterfield

Thank you Ciara, we appreciate your support!

#customerserviceweek2022

Rated 5 out of 5 stars

Quick and Easy

Quick and easy to get 2 tyres replaced

June 9, 2022
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Reply from HiQ Tyres & Autocare - Chesterfield

Thank you for your kind review!

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