HiQ Tyres & Autocare - Dudley Reviews 

48
TrustScore 4.5 out of 5

4.6

New Mill Street, DY2 8PB Dudley, England, GB


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Rated 5 out of 5 stars

Shawn and the lads are great honest and fast ,don't push you to have more expensive parts, happy to give advice and help if they can highly recommend 👍

Company replied

Rated 5 out of 5 stars

Simply visited for 2 new tyres after online booking and selecting what I needed. Useful generic information on site selecting needs, local phone number available for further information. Same day book... See more

Company replied

Rated 5 out of 5 stars

The staff at HiQ are very friendly, helpful and professional. They are very fair and I always feel that they provide good value for money and an excellent service.

Company replied

Rated 5 out of 5 stars

Good reception and the front alignment was done in no time. Now I can comfortably feel by car being steady when I’m on a straight road.

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Dudley

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • New Mill Street, DY2 8PB, Dudley, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

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4.6

All reviews

(48)

2,536 reviews in the last 12 months

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Rated 5 out of 5 stars

On point

On point. Had my car serviced.

June 4, 2026
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Hi there, thank you for leaving a review!

Rated 5 out of 5 stars

Good reception and the front alignment…

Good reception and the front alignment was done in no time. Now I can comfortably feel by car being steady when I’m on a straight road.

June 3, 2026
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Hi there, thank you for the positive feedback regarding your experience and it's great to hear the team could get you back on the road!

Rated 5 out of 5 stars

Shawn and the lads are great honest and…

Shawn and the lads are great honest and fast ,don't push you to have more expensive parts, happy to give advice and help if they can highly recommend 👍

June 3, 2026
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Hi there, we're so glad to hear you had such a positive experience with our team. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Excellent service at HiQ.

The staff at HiQ are very friendly, helpful and professional. They are very fair and I always feel that they provide good value for money and an excellent service.

June 2, 2026
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

We're so glad to hear our team is friendly, helpful, and professional Debbie!

Rated 5 out of 5 stars

They were really friendly and…

They were really friendly and professional. So nice throughout, can’t recommend them enough x

May 26, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Dudley

Thank you for recommending us Millie and we appreciate the feedback!

Rated 5 out of 5 stars

Simply visited for 2 new tyres after…

Simply visited for 2 new tyres after online booking and selecting what I needed. Useful generic information on site selecting needs, local phone number available for further information. Same day booking happened to be available but requested tyres not available, so was called back promptly asking if I could come in a couple of hours later after an expected delivery. Prices reasonably competitive fully inclusive of fitting and disposals. A clean and tidy garage in Dudley run by Paul. Job completed in an hour, wasn't busy at 15:30 on this Tuesday. Appears worthwhile considering here for other services such as mot etc.

May 19, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Dudley

Hi there, we are so glad to hear you had such a positive experience with us, from the online booking to the fitting of your new tyres.

Rated 5 out of 5 stars

great service

great service , thank you so much!!

May 7, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Dudley

Thank you for leaving a great review Bethan!

Rated 5 out of 5 stars

Excellent service and competitive…

Excellent service and competitive pricing, special thanks to Paul Excellent customer service.

April 29, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Dudley

Hi John, thank you for leaving a great review regarding our customer service!

Rated 5 out of 5 stars

Great job at a reasonable price

I recently took my car in for a service and MOT and had a really positive experience. The team were professional, efficient, and easy to deal with from start to finish.

They did identify a few issues during the inspection, but everything was handled quickly and clearly. I particularly appreciated how they kept me fully informed throughout and took the time to explain the work required. Importantly, they checked with me before carrying out any additional work, so there were no unexpected costs and they even agreed to not charge me for sorting out some of the smaller issues they identified.

Overall, a very trustworthy and well-run garage. I wouldn’t hesitate to use them again and would happily recommend them to others.

March 19, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Dudley

We're happy to hear that you had a positive experience with your recent service and MOT Michael. We appreciate your comments regarding our team's professionalism, efficiency, and clear communication.

Rated 5 out of 5 stars

Great service

Great service. Car failed MOT but the guys were able to get the parts and sort it the same day. Sean kept me informed throughout regarding the problems as well as providing photos of the issues.
Would definitely recommend.

March 18, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Dudley

We appreciate you recommending us Wendy! We're happy to hear that we could source the parts and resolve the MOT failure on the same day, and that you were kept informed with photos.

Rated 5 out of 5 stars

Needed some work done urgently

Needed some work done urgently. Took my car and sorted on the day within a few hours while other local garages could not accommodate. Friendly and excellent customer service too

March 10, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Dudley

Hi there, we're happy we could promptly assist you with your car repairs. It's great to hear you received friendly and excellent customer service from our team.

Rated 5 out of 5 stars

Lovely staff

Lovely staff, very helpful and kept me well updated. Took my car in for an MOT and need a few advisories, the man was very kind to give me some quotes on repairs. Will continue my MOT and any repairs at HIQ all in the future.

February 6, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Dudley

We appreciate you taking the time to share your positive experience Danielle. We're happy to hear that our staff was helpful and kept you updated, and that you'll continue to use our services.

Rated 5 out of 5 stars

Everyone is really lovely and helpful!

Everyone is really lovely and helpful! Had my tyres changed and they did it super quick and they let me work in the waiting room.
Also did some additional checks and gave me some advisories as to what I should plan for which was really appreciated.

January 29, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Dudley

Thank you for leaving a review Daisy! We're delighted to hear that you found our team lovely and helpful during your tyre change!

Rated 5 out of 5 stars

The fantastic team from Dudley could…

The fantastic team from Dudley could not do enough for us, especially when we most needed them!!! Shaun and his great team came out to help diagnose the problems and worked quickly and professionally to get my wife's car back on the road. Many, many thanks, you have customers for life.

January 22, 2026
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Thank you for leaving a great review Philip. We're happy to hear that the team provided excellent support during a difficult time. We appreciate your kind words and are so glad we could get your wife's car back on the road.

Rated 5 out of 5 stars

Car mot

Took my car there today for a mot car passed with a couple minor advisories
Spoke to Paul when I collected the car and he explained what I needed to keep my eye on excellent service first time using this garage and will definitely be back in the future

December 13, 2025
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Thank you for taking the time to leave us this great review regarding your recent MOT, Dan. We will be glad to help with any future work your vehicle may need.

Rated 5 out of 5 stars

Tyres

Had 2 sets of tyres fitted here
Really good experience in and out in no time
Helped move my appointment forward no issues

December 10, 2025
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Hi George, thank you for leaving a great review and it's great to hear that our team were able to assist with your tyres.

Rated 5 out of 5 stars

Brilliant service !

The guys at HiQ were nothing short of brilliant today !
I had a bit of an emergency and they were really busy but absolutely moved heaven and earth to help me.

They are utterly professional , were clear and thorough with explanations and the whole premises and ethos was welcoming and friendly.

I also witnessed them deal with another customer -again they had gone above and beyond for her and saved her lots of money

I came across these guys by luck and necessity - but I’ll be using them again because they are great!

Thank you so much

Jo

October 31, 2025
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Hi Jo, thank you for taking the time to write a lovely review! We're happy to hear that our team provided brilliant support during your emergency. It's great to know we were professional, thorough, and welcoming. We appreciate your kind words and are glad you enjoyed your experience.

Rated 5 out of 5 stars

Dudley centre review ...

Visited the Dudley centre after a blow out on the previous night. Guys were able to immediately inspect the tyre and order a new tyre for for delivery on the Monday whereas other tyre centres couldn't get one until the Wednesday.

Checked all the other tyres just in case and fitted replacement without issue ... would definately recommend

October 11, 2025
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Thank you for leaving a review Paul! We're glad we could quickly assist you with your tyre issue and get you back on the road. It's great to know that you were satisfied with our service and the prompt delivery. Thank you for recommending us!

Rated 5 out of 5 stars

Best customer service

I suffered a burst tyre on my works van whilst working in Dudley, fortunately I was just around the corner from this garage. The two lads there were just about to have their dinner break but worked through to source and fit a replacement tyre and get me back on the road within half an hour.
They didn’t have to do that and both went out of their way to help me.

They were both polite, respectful and so helpful I couldn’t thank them enough.

I would absolutely recommend this garage to anyone.

October 7, 2025
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Thank you for the recommendation Dawn! We're happy to hear that the team helped you so quickly during your tyre issue.

Rated 5 out of 5 stars

Went a few weeks ago for my MOT

Went a few weeks ago for my MOT. Got a free MOT with service which was brilliant value for money. Spoke to Paul who was really informative. Never had another issues, friendly staff, would definitely go there again

September 29, 2025
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Hi there, thank you for leaving a great review. We're happy to hear that you found great value in our service and MOT offer. We look forward to seeing you again.

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