HiQ Tyres & Autocare - Dudley Reviews 

51
TrustScore 4.5 out of 5

4.7

New Mill Street, DY2 8PB Dudley, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always polite and helpful used this garage for a couple of years now and will continue too. Andy.

Company replied

Rated 5 out of 5 stars

Visited the Dudley centre after a blow out on the previous night. Guys were able to immediately inspect the tyre and order a new tyre for for delivery on the Monday whereas other tyre centres coul... See more

Company replied

Rated 5 out of 5 stars

Simply visited for 2 new tyres after online booking and selecting what I needed. Useful generic information on site selecting needs, local phone number available for further information. Same day book... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience! We are new drivers and this is our third MOT. The team were incredibly helpful and friendly and kept us up-to-date of the cars progress throughout the morning. Best MOT option in... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Dudley

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • New Mill Street, DY2 8PB, Dudley, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(51)

2,473 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service provided

Excellent service provided by Shaun and all the staff at the Dudley branch from initial phone call to book work through to collection of my vehicle.

Very polite and efficient. Throughly recommend this branch and will not hesitate in using again.

April 4, 2024
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Andrew, thank you for taking the time to leave us such a fantastic review. Your kind words of recommendation are appreciated.

Rated 5 out of 5 stars

Excellent service and a very kind team.

Shaun and the rest of the team were very helpful, they explained everything clearly and have advised me on the best ways to care for my car going forward. It was truly the most comfortable I have felt at a car garage and I will definitely use the Dudley branch again.

April 4, 2024
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Hi there,
Thank you for taking the time to leave our team such a fantastic review! We will always be delighted to help :)
Kind regards, HiQ Team

Rated 5 out of 5 stars

Broken front suspension spring & back brakes

We telephoned and booked the car in as there had been a noise. Sean advised the vehicle to be left for inspection where he found that the front spring had in fact snapped. He kept us updated with the progress where they had difficulty removing, said spring. He kept the vehicle overnight to continue the next day, and also advised that the brakes needed doing. He managed to complete both jobs and car was ready for collection from 4 pm. He explained everything he had done, and we felt confident with the work carried out. Would definitely recommend using Hi-Q.

April 3, 2024
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Hi Kim,
Your kind words of recommendation are extremely appreciated. We always aim to provide a 5* service here at HiQ. We'll be delighted to help with anything your vehicle may need in the future.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Dudley. Open and honest in their dealings

Dudley. Open and honest in their dealings - should be a given but actually quite difficult to find.

February 29, 2024
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Thank you for your kind review Antony! We really appreciate your business.

Rated 5 out of 5 stars

Many Thanks Phil, John and the HiQ team!

Many thanks to the HiQ team today, especially Phil & John for not only sorting out my MOT for me, but for also going that extra mile to make sure any little issues were took care of. Lovely garage with very accomdating and friendly staff. I Will definitely recommend to all my friends and family. Its good to have a trustworthy, reliable, friendly garage in the area. Thanks again!

February 29, 2024
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Hi Charlotte, thank you for leaving us such an excellent review. We will always be super happy to help!
Best wishes,
HiQ Team

Rated 5 out of 5 stars

HIQ came to my rescue! Excellent Service

My car failed it’s MOT (at a different garage) and needed 2 new tyres.
I contacted a number of garages to see if they could help.
HIQ didn’t have them in stock but they arranged to collect them for me so they could be fitted the same day. Excellent service and communication throughout. Thoroughly recommend. Thank you to the Dudley team!

February 21, 2024
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Hi Clair,
Customer service is extremely important to us here at HiQ and we really value you taking the time to write us such a great review. We really appreciate it :)
HiQ Team

Rated 5 out of 5 stars

Excellent staff and service

Excellent staff and service. Would recommend this place. The tyres are a good quality and reasonably priced. Would definitely use again.

January 18, 2024
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

We really appreciate you taking the time to leave us such a kind review George - thank you!
We look forward to seeing you again.

Rated 5 out of 5 stars

Great team. Great Service. 100% Recommend

Nothing but a positive experience with HiQ Dudley! Phil and the team provide an excellent service, with nothing too much to ask. 100% recommend.

January 4, 2024
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Hi Adam,
Thank you for taking the time to write us such a kind review. Customer service is extremely important to us here at HiQ and we really value your recommendation.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Third visit here and each time the…

Third visit here and each time the staff have been very friendly and helpful. Top quality work carried out and reasonable prices too.

November 16, 2023
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

We are always delighted to provide a friendly and helpful service! Thank you for your lovely review.

Rated 5 out of 5 stars

Staff are kind

All Staff are lovely. Phil was kind and nice to talk to. Had my MOT done for the first time there and would recommend. Professional and explained everything regarding my car after at collection. Thanks again guys 👍🏻👍🏻

August 29, 2023
Unprompted review
HiQ Tyres & Autocare - Dudley logo

Reply from HiQ Tyres & Autocare - Dudley

Thank you for leaving us such a kind review Georgia, we really appreciate it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look