HiQ Tyres & Autocare Reviews 

13,079
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,530 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many appreciate the reasonable and transparent pricing, noting that the company avoids unnecessary work and provides clear cost updates. The booking process is often described as quick and efficient, with many reviewers mentioning prompt communication and updates. However, some people were dissatisfied with specific service incidents, including issues with incomplete work, lost items, and lack of accountability. A few other people also felt that there were problems with billing, such as being double-billed for labor or overcharged for parts.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the staff for being courteous,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, helpfulness,... See more

Price

Customers consistently note positive experiences with price, often highlighting competitive and fair pricing.... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpful, welcoming, and... See more

Booking process

Reviewers highlight positive aspects of the booking process, often praising the ease and speed of scheduling... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Fitted me in at short notice for an oil change and checked the car over for other issues/faults too. The issues they identified were kindly sorted in the same session. Reasonable pr... See more

Company replied

Rated 5 out of 5 stars

Super helpful, called me straight away for my booking for my tyre and explained different options and speed at which it could be sorted. Then when I arrived managed to sort my tyre as the nail was tin... See more

Rated 5 out of 5 stars

Very friendly and helpful staff. Premises clean and comfortable waiting area. Many offers of refreshments from all staff who passed through. I was looked after by Laura who kept me informed regarding... See more

Company replied

Rated 5 out of 5 stars

Everyone is always very polite and helpful. The communication is always brilliant, calling us and keeping us updated and on work that needs doing etc on MOT’s. Overall great service all round and we d... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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4.8

All reviews

(13,079)

2,464 reviews in the last 12 months

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Rated 5 out of 5 stars

Very polite great team

Very polite great team, Finn is very friendly, the team puts you at ease the way they speak to you, will definitely recommend & will be back. Thank you

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Our campervan broke down on the way…

Our campervan broke down on the way home. The RAC responded and diagnosed the fault quickly. The technician recommended using HiQ. He contacted them and they agreed to take a look. The staff were so friendly and accommodating. We had booked to stay the night in a local hotel but they put the van on the ramp right away, agreed with the RAC tech and ordered the part and started work right away. The van was fixed that evening. We decided to stay the night. We headed of the next day. Van drove well all the way home. Very friendly and professional business

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

I came in for my MOT and was advised it…

I came in for my MOT and was advised it would fail on some bulbs and EML & TPMS lights were on, so they fixed them and got it through the MOT and it only took 10 minutes longer with the repairs. Great service and staff are great every time.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! I had my car’s air conditioning recharged, and everything was done quickly and professionally. The staff were friendly, and everything works perfectly. Highly recommended!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and friendly service again…

Professional and friendly service again from the team at Bedford. Took advice from Colin in regards a good quality mid range tyre. Very pleased with the product and fitted in good time and at the price quoted.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

I had my MOT done at HiQ Tyres &…

I had my MOT done at HiQ Tyres & Autocare in Stratford upon Avon and couldn’t be happier with the service. Becky and the team were friendly professional and made the whole process smooth and stress free. They kept me informed throughout and clearly take pride in doing a thorough and honest job.
It’s great to find a garage you can trust, and I’ll definitely be returning for future work. Highly recommended to anyone looking for reliable and efficient service

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Bought a 2nd hand car from dealer in…

Bought a 2nd hand car from dealer in Aug following year looking for MOT details realise expired 2 months previous panicked as driving holiday next day. Fitted me in Quick, coffee, great service … recommend … so relieved, rescued me when dealer wouldn’t !!

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great staff and great job.

Took my Series 1 for a 4 wheel alignment to the Lancaster branch. Friendly staff, never pushy or rude at all, competitive pricing and a thorough job. Company feels and behaves professionally. Great advice given and car drives like a dream afterwards. Cannot fault and can recommend.

July 10, 2026
Unprompted review

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