Kept me up to date with the progress of my service and when my vehicle was ready to collect. Much better than the main dealer customer services. Thank you!
Location
Switch location196 Bromford Lane, Erdington, B24 8DL Birmingham, West Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A bright warm welcome and an ethusiasm to assist put me at ease straight away. Not knowing about car tyres and having had a troublesome slow puncture for some time (getting worse) had been reluctant t... See more
Company replied
Excellent Excellent Service by Chris at Erdington branch! Came in with worries about my vehicle and they confirmed what they could see and was the problem but advised they don't do this work at thei... See more
Company replied
I'd just like to thank Chris, Rob and the team for going the extra mile to sort out a recent problem I had with my vans abs system. Nothing was too much trouble for them and they did a sterling job in... See more
Company replied
Company details
About HiQ Tyres & Autocare - Erdington (Birmingham)
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
196 Bromford Lane, Erdington, B24 8DL, Birmingham, West Midlands, United Kingdom
- 0121 328 0278
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
🚫🚫🚫 Scam🚫 🚫🚫
🚫🚫🚫 Scam🚫 the guy was sitting on reciption was totally unprofessional, not customers friendly . The ammount i paid for my service i didn’t get it, beware of those scam , i will never ever go there.

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Very Helpful and nice team
Taken in for tracking and the staff noticed bolts was not tightened up from a previous garage, They tightened everything up and did my 4 wheel tracking, great communication

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
We had 2 jobs done at HiQ Erdington
We had 2 jobs done at HiQ Erdington, the first was on Monday November 3rd my Wife having an MOT done which was supposed to be done on the Saturday and unknown to us they were closed, we arrived on the Monday morning and they did the MOT later that Morning very efficiently. The next job was on my car I found that my Fan Belt had shredded, I phoned them up Wednesday evening and they booked me in for the following Friday (07/11/25), I dropped my car in at 08:30 am on the Friday and the job was done by 09:30 am very good service, the staff were very helpful, thorough and Friendly and would highly recommend HiQ Erdington for the quick service and knowledge

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
CUSTOMER SERVICE 10/10
Brilliant guy went for tracking and he went above and beyond to get me back on the road safely!

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Came running late there was no problems…
Came running late there was no problems it was straight into the bay and straight onto the allighment no faffing involved decent price for a job done properly, it wasnt rushed either knowing closing time is 8 minutes away

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Great experience today at Hiq I was…
Great experience today at Hiq I was greeted this morning by one of the most happiest member of staff was delightful and made my day, for years I have used this company for my m.o.t and service and found all members of staff very polite,professional and hard working.

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
MOT and Repairs
I recently visited HiQ and was genuinely impressed by the level of service I received. From the moment I arrived, Almo the staff were friendly, professional, and clearly knowledgeable. They took the time to explain the issues with my vehicle in plain terms, offered honest advice without any pressure, and even gave me a few cost-saving tips.
The work was completed on time and to a high standard, and I appreciated the transparency throughout — no hidden fees or unnecessary upselling. The waiting area was clean and comfortable, and I was kept updated throughout the process.
It’s rare to find a garage that combines technical expertise with genuine customer care, but Almo and his team absolutely delivers. I’ll definitely be returning for future services and would recommend them to anyone looking for trustworthy automotive support.

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Absolutely brilliant helpful staff…
Absolutely brilliant helpful staff quick easy process . So helpful didn’t just show me but did all the work and mot professional in every way

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Richard was amazing helping sort my car…
Richard was amazing helping sort my car out 5 stars lovely man

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Lee is a star!
Lee was great he really helped me with advice and was super professional. Thanks Lee!!

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Bought four tyres for my golf
Bought four tyres for my golf from Richard the manager excellent service and super price would fully recommend HIQ Erdington.

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Only one tyre ordered
Tyre prices where good however ordered 2 tyres via website and booked a slot to have them fitted. On arrival only one tyre was available and I was only told this after the first tyre was fitted. They had to order another tyre for the next day which meant another journey to have this fitted, which was difficult as had to organise more time off work. On a positive note the staff where very nice.

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Excellent service
Just popped in because I had a very slow puncture and the guys have sorted my tyre out very quickly and efficiently. I wish that everyone would offer a service like this so that you don't have to book up weeks in advance. Great service guys, thank you very much. I will be back for my new tyres.

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
HiQ were extremely helpful
HiQ were extremely helpful when my car needed urgent attention. They were very warm and welcoming and went the extra mile to sort out the issue. I would highly recommend this business.

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Brilliant service
I'd just like to thank Chris, Rob and the team for going the extra mile to sort out a recent problem I had with my vans abs system. Nothing was too much trouble for them and they did a sterling job in making sure they got to the root of the problem as well as keeping me informed. They sorted the mechanical issues no problem but then identified a wiring loom issue as well. It's a shame they don't do electrics too! At least that issue has been identified so I can get sorted elsewhere. Thoroughly recommend these guys (Erdington branch)

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Fantastic s
Couldn't of asked for a better service.
Tyre wasn't in stock so the manager sent someone to go pick one up, so I didn't have to wait ages. The price was very good.
Manager was so helpful and super friendly. Thanks so much

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
i popped in today with a issue with my…
i popped in today with a issue with my vehicle was greeted by Chris the manager who was very professional and got 1 of his technician to road test and inspect the noise, after diagnosis they identify the issue and told me they could repair the vehicle today and the cost of repair was a lot cheaper than i expected and agreed for it to be carried out, while i was waiting he made me coffee and offered me a donut. overall the staff was exceptional thank you guys
i have now found my new garage and will be using hiq in the future

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
Went to HiQ Erdington today for new…
Went to HiQ Erdington today for new tyres MOT and service and cannot fault the service that I received from the manager Chris. He really was exceptional

Reply from HiQ Tyres & Autocare - Erdington (Birmingham)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







