HiQ Tyres & Autocare - Evesham Reviews 

157
TrustScore 5 out of 5

4.8

Unit 15, St. Richards Road, Four Pools Industrial Estate, WR11 1XJ Evesham, Worcestershire, GB


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Rated 5 out of 5 stars

young lad, Joe, was on his own in the workshop having several other members of staff away/not show. He did an admirable job of holding the fort and sorted me out with two new tyres in good time. Good... See more

Company replied

Rated 5 out of 5 stars

Came in for some rear tyres for my BMW. I booked online. Service from Joe was exemplary from start to finish; from my follow up phone call to check the delivery and timeslot, to driving away. Despite... See more

Company replied

Rated 5 out of 5 stars

Absolutely top service from Lee at HiQ today, you guys are fools for letting him go! Lee was amazingly helpful when I pulled up without notice with a punctured tyre. He arranged delivery for the fo... See more

Company replied

Rated 5 out of 5 stars

Evesham branch. Popped in this morning on the off chance for a general tyre check & despite them being very busy, they gave my car a thorough check over. Very friendly professional staff Highl... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Evesham

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 15, St. Richards Road, Four Pools Industrial Estate, WR11 1XJ, Evesham, Worcestershire, United Kingdom

  • 01386 446230

4.8

Excellent

TrustScore 5 out of 5

157 reviews

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4.8

All reviews

(157)

2,618 reviews in the last 12 months

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Rated 5 out of 5 stars

Lee is very helpful

Lee is very helpful ! Amazing service

October 10, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Ana, thank you for leaving a great review regarding our service!

Rated 5 out of 5 stars

Excellent service

Excellent service. Despite being very busy they were able to fit me in to fix a slow puncture. Highly recommended

October 3, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Rebecca, thank you for the recommendation. We're happy to hear that we could assist you with your puncture despite being busy.

Rated 1 out of 5 stars

Evesham depot.

Evesham depot.
Arrived for a prebooked appointment, no spaces available to park parked half in half out of the garage doors. I thought it'd be okay because there were no cars in garage and my vehicle was due to go in. Walked into reception and immediately got a bollocking for entering the garage, as I was not insured......!
In the world i grew up in, if you choose to be rude to a customer they're likely to walk away. So, I walked away.

September 5, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Steve,

We're sorry to hear about your recent experience. After a detailed investigation with the Centre, we have received the following response:

The Centre claim that when you arrived for your pre-booked appointment, you drove partially into the workshop area. They explained that for safety and insurance reasons, customers are not permitted to enter the workshop or drive vehicles inside, as this could pose a risk both to staff and customers.

The Centre acknowledges that while the message was intended to prioritise safety, it may not have been delivered in the right way on this occasion. The team has since discussed how to better communicate these rules in the future to avoid misunderstandings or causing any offence.

We remain committed to delivering a high standard of service and addressing any concerns with care. If there’s anything further you’d like to discuss, please email us at customerservice@hiqtyresandautocare.co.uk.

Kind regards,
HiQ Team.

Rated 5 out of 5 stars

Fantastic service

Fantastic service , had a puncture and these guys were amazing , great service and great price

August 29, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Sarah, thank you for leaving a review. We're happy to hear that we provided amazing service at a great price when you had a puncture.

Rated 5 out of 5 stars

They were quick to sort out an error in…

They were quick to sort out an error in my tyre identification and got the tyres changed the very next day. Very friendly as well and appreciated my having the wheel locking nut ready.

August 9, 2025
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Reply from HiQ Tyres & Autocare - Evesham

Hi Nicholas, thank you for taking the time to write a review! We're happy to hear that we could quickly resolve the error and get your tyres changed the next day.

Rated 5 out of 5 stars

Thank you Lee

Thank you Lee. He managed to fit us in last minute to change our caravan tyre. They were efficient and i would highly recommend.

July 4, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Thank you for your kind review and recommendation Paige.

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service! I phoned up with a serious oil issue on my car, the manager said to pop the car in and they would have a look at it. I was there 5 minutes later, they had the car straight up on the ramp and within half an hour the issue was resolved. Fantastic service and I am so grateful for how quickly they helped and sorted out the issue for me. Couldn’t recommend these guys enough!! Don’t go anywhere else, these guys are the best!

June 20, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Tonya, we really appreciate you leaving us this brilliant review and your kind words of recommendation. We were glad to be able to help and will be happy to assist any time with any future work your vehicle may need.

Rated 5 out of 5 stars

Exceptional service

I took my Daughter's car in today to the Evesham branch to have a brake light bulb replaced. Very friendly welcome and fantastic service with the job completed within ten minutes! Will undoubtedly return and would definitely recommend.

THANK YOU!

May 28, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Thank you for recommending us, Karen. We're delighted to hear that you received a friendly welcome and efficient service with our team!

Rated 5 out of 5 stars

Really helpful and friendly

Really helpful and friendly, fitted my tyres before my holiday which was a big weight off my mind.

May 22, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Thank you for the kind review, Tash. We're glad we could help get your tyres fitted before your holiday!

Rated 5 out of 5 stars

Quick and efficient.

Quick and efficient.
Ordered another tyre for me on the spot and booked me in for next week, can’t complain 👍👍

May 12, 2025
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Reply from HiQ Tyres & Autocare - Evesham

Thank you for leaving us this glowing review, Thomas. We look forward to seeing you for your tyre fitment next week!

Rated 5 out of 5 stars

Ordered online

Ordered online, turned up tyres fitted. What's not to like

April 28, 2025
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Reply from HiQ Tyres & Autocare - Evesham

We appreciate you leaving us this great review Michael.

Rated 5 out of 5 stars

The wonderful staff in Eversham Saved My Vacation

The wonderful and helpful staff in Evesham saved my vacation today when I burst my left front tire on the roadside going to Lower Slaughter on Snowshill Rd! As an American trying to adapt to driving on the left-hand side of the road, I veered to the left when an oncoming vehicle sped towards me on the narrow lane and I hit a rock bursting my left front tire. Luckily, I had purchased roadside assistant insurance through enterprise leasing when I picked up the car and Enterprise promptly sent out their local auto service tech within the hour, who put a temporary tire on the car and he found that the team at Evesham could help me and then he led me to the great staff in Evesham who replaced my tire within an hour putting me back on track to enjoy my limited time in the Cotswolds. Friendly, professional, and prompt service! I am so grateful to the local Enterprise Leasing representative and the kind folks at HQ Tires in Evesham who turned a potential vacation disruption into a “bump in the road”. A million thanks and congratulations to everyone who so ably assisted me!!

March 19, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi there Robert,

Thank you for taking the time to leave us such a fantastic review. We are delighted to hear that our team were able to save your vacation by getting you back on the road. We hope you have a lovely rest of your holiday!

Kind Regards,
HiQ Team

Rated 1 out of 5 stars

Rude passive aggressive staff member


I visited the Evesham store on Monday 24/02/25 at 9:05 am.
There was no staff member present in reception and no bell to ring for attention. I waited 5 minutes and then gently tapped twice on the reinforced glass window that overlooked the mechanics area as I could see a staff member with his back to me across the floor.
After I knocked a different staff member came into reception and put his personal mobile phone into his pocket. I started to explain why I was at the store but he interrupted me saying 'you should not knock on the window as it has a crack in it and might shatter!'
I found his attitude very passive aggressive and it shocked me. He was clearly annoyed at my interrupting his personal phone call. I said that I thought he was rude. He did apologise and said that he did not want me to get hurt by smashed glass!
I left at this point and will not use the Evesham store again.
I do need to point out that there was no warning notice on the window and it is made of safety glass. I am sure that if it was dangerous it would have been replaced and/or a warning notice placed on it.

I emailed HiQ's customer service on 25/02/25 about my complaint and, as of today, have not had a response.

February 24, 2025
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi there,

Please be advised this matter is now under investigation.
We thank you for your patience.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Another review, but same score

Yet again, Lee & the team were our saviours. Amazing service with a smile to sort out a problem we had👍

Thank you Evesham team

February 19, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Alan,
Thank you for taking the time to leave us such a great review. It means a great deal to us.

Rated 5 out of 5 stars

Emergency tyre change

Took my car in with a flat tyre, they had the new tyre on within an hour and a half. Excellent service and helpful staff. Would definitely recommend

February 14, 2025
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi Clare, thank you for leaving us this kind review. We were glad to be able to help.

Rated 1 out of 5 stars

I have only given them a one star…

I have only given them a one star because I can’t go any lower. Car taken to Evesham branch for two tyres to be changed . When started car to drive home ,tyre pressure warning light was on.they told me this was normal and it would go off after time.two more visit back to Evesham branch light still on .so I decided to take it to a different tyre fitter . they told me the tyre pressure sensor was smashed.from bad tyre fitting.when I complained to their complaint’s department and have been fobbed off for the last four months.all I was asking for was to be reimbursed for the smashed sensor.l have sent them loads of proof still no answer after this length of time.hope you don’t get problems with bad workmanship from this branch. because they don’t want to put things right.

October 3, 2024
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi there Anthony,

Please be advised this matter is under investigation above our customer service team. We appreciate your patience at this time.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Great speedy efficiant service

They could fit me in streight away for a tyre change.. emergency as due to travel on the motorway.. Showed me the screw in the tyre and gave me great price for the change. Cheaper than Quotes at Halfords!

February 7, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Thank you for leaving your tyre fitment such a great review, Emma. We were delighted to be able to help you out!

Rated 5 out of 5 stars

Great service and value for money

Great service and value for money. I came in this morning with a puncture with no booking and it was dealt with straight away. Very friendly and knowledgeable team. Would highly recommend HiQ Evesham. Thank you!

January 17, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Thank you for your lovely review and recommendation Kerry. We were glad to be able to help.

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