HiQ Tyres & Autocare - Evesham Reviews 

158
TrustScore 5 out of 5

4.8

Unit 15, St. Richards Road, Four Pools Industrial Estate, WR11 1XJ Evesham, Worcestershire, GB


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Rated 5 out of 5 stars

young lad, Joe, was on his own in the workshop having several other members of staff away/not show. He did an admirable job of holding the fort and sorted me out with two new tyres in good time. Good... See more

Company replied

Rated 5 out of 5 stars

Came in for some rear tyres for my BMW. I booked online. Service from Joe was exemplary from start to finish; from my follow up phone call to check the delivery and timeslot, to driving away. Despite... See more

Company replied

Rated 5 out of 5 stars

Absolutely top service from Lee at HiQ today, you guys are fools for letting him go! Lee was amazingly helpful when I pulled up without notice with a punctured tyre. He arranged delivery for the fo... See more

Company replied

Rated 5 out of 5 stars

Evesham branch. Popped in this morning on the off chance for a general tyre check & despite them being very busy, they gave my car a thorough check over. Very friendly professional staff Highl... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Evesham

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 15, St. Richards Road, Four Pools Industrial Estate, WR11 1XJ, Evesham, Worcestershire, United Kingdom

  • 01386 446230

4.8

Excellent

TrustScore 5 out of 5

158 reviews

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4.8

All reviews

(158)

2,625 reviews in the last 12 months

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Rated 3 out of 5 stars

Good service but had to wait for the…

Good service but had to wait for the afternoon delivery. Might want to have a statement on the online booking about booking same day fitting I.e having to wait until later. Otherwise all good! 👍🏼

November 25, 2024
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi there Kevin,

Thank you for taking the time to leave us a review. We value all feedback and apologise for the inconvenience caused on this occasion. We will be delighted to help with anything your vehicle may need in the future.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Great staff

Great staff. Told me awaiting tyre delivery no. BS. Just honest facts. I can live with that. Once in it was ready in 15 minutes. Price as on line quote

November 2, 2024
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi there Kevin,
Thank you for leaving us such a great review! Our team are always happy to help!

Rated 5 out of 5 stars

Great staff

Easy booking process and reception. Great staff and Manager called me when work was completed. Definitely recommend.

October 11, 2024
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi Dale,
Thank you for taking the time to leave us such a great review!
Your kind words of recommendation mean a lot to our team :)

Rated 3 out of 5 stars

Take a book

Two tyre replacements took 3 hours. There was no communication until the end

September 10, 2024
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi Victoria,

Thank you for taking the time to leave us a review. We value all feedback and apologise for the inconvenience caused on this occasion. We will be delighted to help with anything your vehicle may need in the future.

Kind regards,
HiQ Team

Rated 2 out of 5 stars

Booked in at 3:45 to have one tyre…

Booked in at 3:45 to have one tyre changed and an HOUR later am still sitting here with it still not done..... 😡

To be fair there were only 2 staff members who were very polite and did apologise for the wait

August 7, 2024
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi Ed,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind Regards,
HiQ Team.

Rated 5 out of 5 stars

We had an amazing experience with them…

We had an amazing experience with them after a little hiccup with bookings and other bits the honesty that was provided alone with the fantastic service and advice is something you don’t get very often anymore I can say for sure we will always be using them in the future

August 1, 2024
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hey there, Jack! Thank you for taking the time to leave us such an amazing review. We hope to see you again soon!

Rated 5 out of 5 stars

Very good quick service

Went into HIQ Evesham needing the air con recharged. Other similar retailers had told me that there was a waiting list and that i needed to make an appointment but they fitted me in straight away. Kept me fully informed of what they were doing and job completed in a very reasonable time. Pleasant and friendly staff and gave the impression that nothing would be too much trouble and that they were always keen to do the best they can. Air Con now works perfectly. HiQ in Evesham have a very good 'vibe' about them, total professionalism and i would certainly recommend again and use again.

July 30, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Wow, what a fantastic review, Adam! Thank you for taking the time to leave such kind words about our team. We hope to see you again soon :)

Rated 5 out of 5 stars

quick, welcoming and thorough

Ordered a tyre online and made a booking was so simple. I was greeted by Marvin who was very professional and welcoming.
I asked for some advice about price of tyres and wear and tear etc and got a very clear and demonstrated answer.
100% would recommend and will be the only place I go.

June 28, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Thank you Zoey for leaving us such a great review! We are always glad to provide a helpful and knowledgeable service :)

Rated 5 out of 5 stars

Thank you to all the staff… 5star……

Thank you to all the staff… 5star… 🌟🌟🌟🌟🌟… a bit of a wait but well worth it.. thank you guys particularly Reggie very patient and nothing is any trouble…

June 22, 2024
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Thank you for leaving us such a great review Colin!

Rated 2 out of 5 stars

The online booking asked for am or pm

The online booking asked for am or pm, I booked pm email from depot said at least 30 minutes before closing at 5.30pm. arrived at 4.40pm and told it was rather late as starting to close down at 5pm and 2 other customers still to do. I did get tyre fitted in the end but rather confusing messages.

June 18, 2024
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi John,
Thank you for taking the time to provide us with this valuable feedback. We apologise for any inconvenience this may have caused you.
Kind regards, HiQ Team

Rated 2 out of 5 stars

Front tyres change with HiQ

Booked online and fixed a date for tyre fitting but on the due date was told tyres were not available. Agreed that I would receive a call when tyres were delivered but this did not happen, I had to physically visit the garage to confirm. Tyre fitting also took twice as long as suggested when the car was handed over. I was very surprised to find that the seat on the front passenger side had been flattened and not put back to original position. No reason why this was tampered with in the first place for a tyre change. Also, screw holding the spare wheel was not put back and left in the boot, therefore the spare wheel was unsecure on receipt of car. Seemed more eager for payment quickly than providing careful service. Would avoid using in the future.

June 11, 2024
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi there,
Customer service is extremely important to us here at HiQ.
Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Customer service done properly!

Customer service done properly!

First time visiting and will definitely consider using HiQ Evesham again in the future.

June 6, 2024
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi there Andrew,
Your review is greatly appreciated! We will always be glad to help with anything your vehicle may need in the future.

Rated 5 out of 5 stars

Great!

So glad I went there instead of going back to a car trader that sold me a faulty car. Guys at HiQ inspected the car and fixed the issue very promptly gaining another happy customer. I will be back for sure (hopefully only for service and mot ;)) thank you again!!

May 20, 2024
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Thank you for taking the time to leave us such an excellent review Ali! It means a great deal to us and we'll look forward to seeing you again next time.

Rated 5 out of 5 stars

Really helpful and supportive

Really helpful and supportive, I am female and don't know much about cars, but felt they did what was needed to make my car safe regarding tyres.

April 10, 2024
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Customer safety and understanding is extremely important to us here at HiQ Evesham! Thank you for your great review :)

Rated 5 out of 5 stars

Booked my car in today with a severe…

Booked my car in today with a severe engine misfire. After initial diagnostic, one of the mechanics was very attentive and quick to replace all the spark plugs. When this didn't quite solve the issue, he was just as quick to replace one of the ignition coils, which then cured the issue. Thank Christ he was there to do so, as the young chap who did the first diagnostic, his "professional advice", after I'd informed him it had recently had its MOT done, was to take the car back to the garage and basically kick off at them and demand free parts and labour, because he wasn't prepared to take responsibility for any further work. The 5* is for the excellent bloke who actually fixed my car on the spot. The other guy would get a 1* because he would've charged me for a diagnostic, then let me drive away with a badly misfiring car, which would've caused irreversible damage to the engine.

March 8, 2024
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Thank you for your review Nathan.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great team, went in with a slow puncher, sorted very quickly, would highly recommend using HIQ

March 2, 2024
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Thank you for your kind review Stephen! We really appreciate your business.

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