HiQ Tyres & Autocare - Evesham Reviews 

158
TrustScore 5 out of 5

4.8

Unit 15, St. Richards Road, Four Pools Industrial Estate, WR11 1XJ Evesham, Worcestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

young lad, Joe, was on his own in the workshop having several other members of staff away/not show. He did an admirable job of holding the fort and sorted me out with two new tyres in good time. Good... See more

Company replied

Rated 5 out of 5 stars

Came in for some rear tyres for my BMW. I booked online. Service from Joe was exemplary from start to finish; from my follow up phone call to check the delivery and timeslot, to driving away. Despite... See more

Company replied

Rated 5 out of 5 stars

Absolutely top service from Lee at HiQ today, you guys are fools for letting him go! Lee was amazingly helpful when I pulled up without notice with a punctured tyre. He arranged delivery for the fo... See more

Company replied

Rated 5 out of 5 stars

Evesham branch. Popped in this morning on the off chance for a general tyre check & despite them being very busy, they gave my car a thorough check over. Very friendly professional staff Highl... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Evesham

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 15, St. Richards Road, Four Pools Industrial Estate, WR11 1XJ, Evesham, Worcestershire, United Kingdom

  • 01386 446230

4.8

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(158)

2,635 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Customer Service

First time I have used HIQ in Evesham for a service. Brilliant customer service from Mark. Makes such a change to receive service with a smile and also really informative. I also thought I might have a slow puncture which they also sorted out. I will definitely be using them in the future. Thank you

February 28, 2024
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi there
Thank you for taking the time to leave us such a great review. We look forward to helping you again next time. We're just glad to help :)

Rated 5 out of 5 stars

HiQ @ Evesham Fantastic exoerience.

Absolutely Excellent Service from the Guys in Evesham. At least equal to their colleagues @ Redditch, and all other Branches I have ever dealt with, Countrywide, in the whole of my 63 years driving experience.

Thoroughly recommended.

February 28, 2024
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

We really appreciate your lovely words of recommendation and we will always be delighted to offer an efficient service for anything your vehicle may require.
Thank you!
Kind regards, Team Evesham

Rated 5 out of 5 stars

Great and quick job

Great and quick job done by team. I will come back.

February 24, 2024
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Thank you for your kind review Kamil!

Rated 5 out of 5 stars

Good

Good, fast, friendly

February 8, 2024
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Thank you for your review.

Rated 5 out of 5 stars

Made to feel very welcome

Made to feel very welcome. Staff tried very hard to meet my expectations. Cost per tyre was very competitive too.

January 26, 2024
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

We really appreciate you taking the time to leave us such a kind review Greg - thank you!

Rated 5 out of 5 stars

Great team, super service, really impressed

Directed to Hi Q by another garage who couldn't help, as we'd developed an exhaust problem on our motorhome while journeying to the South West. Not only did Sean and his team manage to squeeze us in, and on to the ramps, but they repaired the issue and got us on our way within an hour or so. Super, friendly, helpful service, and all at a very fair price. Would highly recommend. Delighted. Thank you 😊

December 29, 2023
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi Anna,
Thank you for taking the time to leave us such a brilliant review. We are always glad to provide a friendly and helpful service. We hope you had a great trip!

Rated 5 out of 5 stars

EXCELLENT SERVICE EVEN FOR JUST ONE TYRE

I have bought tyre here before, but on this occasion
needed only one tyre on a nearly new car to replace a punctured one that could not be repaired. The tyre was available when I wanted it and was fitted whilst I waited.. all very efficient and courteous.

Although ordered on-line, was not asked to pay for the tyre until it had been fitted.

The cost was marginally cheaper than elsewhere and all inclusive, whereas a nearby competitor said there would be an additional charge (amount unspecified) for disposal of the old tyre.

Would recommend HiQ to anyone needing car tyres in the Evesham area

December 15, 2023
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi Peter,
Thank you for taking the time to leave us such a kind recommendation. We really value your kind words :)

Rated 5 out of 5 stars

Very good service but it was not made…

Very good service but it was not made clear MOT would be out sourced and I was not told when booklng on line what time tha5 had been booked

November 24, 2023
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

We are extremely appreciative of you taking the time to leave our team such a brilliant review! Thank you David.

Rated 4 out of 5 stars

1st & 2nd visit

This was my 2nd visit in 6 months for new tyres and on both occasions staff were polite, efficient & work performed to expectations.
The same Goodyear tyres on the 2nd visit were cheeper & I'm not sure why (I ordered on line) but ok with that.
Seating is provided while I waited but the area is grubby.

November 13, 2023
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Thank you for taking the time to leave us a such a kind review Clive. We also really appreciate the feedback you have provided. It is being passed back to the centre.
Kind regards, HiQ Team

Rated 5 out of 5 stars

First class

First class, service, staff, informative and prompt

November 7, 2023
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Thank you for your kind review Paul :)

Rated 5 out of 5 stars

Great service

Great service, couldn’t be better

October 27, 2023
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Thank you for your great review!

Rated 2 out of 5 stars

Shoddy

Good deal on the tyres and I received a good service if that was the only experience. However, I was told that my discs and pads were shot and was given a ridiculous quote. I took the car to another garage for the work and the first issue they had was taking one of the wheels off as the lug had ceased. They had to cut the thread off which now needs to be replaced at a cost. I phoned HiQ up to see if they would rectify their mistake as obviously they had over tightened it. Not interested and choosing to blame the other garage at the same time as telling me I should have returned the car to them to fix. Silver lining in the cloud was that the other garage saw no issue with the discs which saved me over £500.

October 25, 2023
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi there Neil,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Rated 4 out of 5 stars

Good tyres at great price

Good tyres at great price bit a shame that they didn’t arrived when they supposed to. This caused two day delay in fitting and was little inconvenient. Some promo to compensate would be nice gesture but I think that’s just a wishful thought.

October 18, 2023
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi Rafal,
Thank you for taking the time to write us a review. Customer service is extremely important to us.
We appreciate you alerting us to this issue and will investigate immediately to prevent this matter from recurring.
We apologise for any inconvenience.
Kind regards,
HiQ Team

Rated 3 out of 5 stars

3/5 stars is generous.

Darren the ‘covering’ manager from another branch was a top bloke and knew his products.
Tyres were fitted with ease. Paid for tracking and the car came out with the steering wheel at an angle. Returned car for steering wheel realigned; after 20 mins, vehicle returns and I drove off - steering wheel is still out of alignment (just as much as before).
I paid £35 to have the tracking made worse and now have to pay again getting someone else to try and rectify the issue. Go figure !
I won’t be a returning customer.

August 14, 2023
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi Aaron,
Customer service is extremely important to us here at Hi!. SO that we can investigate this matter, please email us at hiqcustomerservice@gmail.com with your contact number, registration details, and any other information regarding your visit.
We will look into this immediately.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Great service in an emergency

Visited the Evesham branch after getting a nail in my tyre at 5pm on a Friday. They went above and beyond to fit me in and sort out a new tyre for the rest of my journey. Cannot rate them highly enough

July 28, 2023
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Thank you Carrie, glad to have you back on the road safely!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look