HiQ Tyres & Autocare - Evesham Reviews 

158
TrustScore 5 out of 5

4.8

Unit 15, St. Richards Road, Four Pools Industrial Estate, WR11 1XJ Evesham, Worcestershire, GB


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Rated 5 out of 5 stars

young lad, Joe, was on his own in the workshop having several other members of staff away/not show. He did an admirable job of holding the fort and sorted me out with two new tyres in good time. Good... See more

Company replied

Rated 5 out of 5 stars

Came in for some rear tyres for my BMW. I booked online. Service from Joe was exemplary from start to finish; from my follow up phone call to check the delivery and timeslot, to driving away. Despite... See more

Company replied

Rated 5 out of 5 stars

Absolutely top service from Lee at HiQ today, you guys are fools for letting him go! Lee was amazingly helpful when I pulled up without notice with a punctured tyre. He arranged delivery for the fo... See more

Company replied

Rated 5 out of 5 stars

Evesham branch. Popped in this morning on the off chance for a general tyre check & despite them being very busy, they gave my car a thorough check over. Very friendly professional staff Highl... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Evesham

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 15, St. Richards Road, Four Pools Industrial Estate, WR11 1XJ, Evesham, Worcestershire, United Kingdom

  • 01386 446230

4.8

Excellent

TrustScore 5 out of 5

158 reviews

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4.8

All reviews

(158)

2,635 reviews in the last 12 months

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Rated 5 out of 5 stars

Went to HiQ in Evesham & had an…

Went to HiQ in Evesham & had an excellent service. Lewis fitted me in at very short notice & Joe replaced my burst tyre. Both were friendly & courteous. Job done quickly & looks fine. Cost appears to be the same as others & they seem to have a stock of less common sizes.

July 14, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Thank you for the really great review John! Happy to help!

Rated 1 out of 5 stars

Do not trust

Do not trust! Tried to sell me a part for my car for £800. The part was never needed went and got a second opinion from another local garage as was so frustrated with the level of customer service - very unhelpful

June 14, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi there,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further. Kind regards, HiQ Team

Rated 5 out of 5 stars

Very efficient

Very efficient. Will certainly use again when I need more tyres

April 13, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Thank you Sue, means a lot!

Rated 1 out of 5 stars

Poor customer service

Took tyre in for puncture told needed new tyre cheapest £150 !!! Said would try somewhere else , they would not give tyre back until paid £10 for ‘labour cost ‘ was only in there 10 mins and if they had a cheaper tyre would have had it !!! Went to Malvern tyres Swan Lane Evesham , they did it straight away for £65 , HIQ need to review there customer service policy use to always use this place but will NEVER go again

April 5, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Mrs Duggan,
Customer service is extremely important to us here at HiQ. Please note we have now passed this onto the Regional Manager who is looking into this.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Great service with a smile too.

Last week I popped into the Evesham branch of HiQ. It was the second time in a couple of months that I had visited this company. The first time was because my tyre appeared flat. After checking it, very near to the end of the day, I was advised all seemed ok. This was the third garage I had been to that afternoon and the only one who was able to help. The second time was for a tyre replacement and tracking. We were greeted by Lee … he was so friendly, helpful and polite … such a change to the sullen attitude of many people these days. A big thank you. We have recommended HiQ to friends and neighbours and would go never else in the future.

September 16, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Wow, what a lovely review Pip! The team really appreciate you taking the time to leave such lovely words, means a lot!

Rated 1 out of 5 stars

Tracking

Evesham Hiq
I asked my wife to go and get the tracking done after replacement of new steering rack. The staff were rude to my wife and said they couldn't do it properly as they didn't know how many threads were left in the track rod ends without taking it apart. I ask my wife to ask for a print out so she did and he laughed at her and came back saying she wasn't entitled to a print out due to them only charging her 35 and not 70 even though she said at the beginning she was happy to pay the 70 for front and back tacking. Not happy with the service we received won't be using Hiq agin if that is the attitude of the staff very disappointed.

June 14, 2022
Unprompted review
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi there,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent experience at HiQ Evesham

The staff at HiQ Evesham Branch were polite and made sure they phoned me to confirm my booking that was made online and to advise once my vehicle was ready to collect. The fitting was completed in the agreed timeframe... add to that the fact that for the two tyres I purchased, HiQ had the best price I could find... overall an excellent experience.

April 23, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Rob,
We really appreciate you taking the time to leave us an excellent review! Our team will always be extremely glad to help.

Rated 5 out of 5 stars

I First class service from a first class company

I cannot say enough about this company, I had cause to visit them yesterday and I could not have been treated better if I had HRH in front of my name.A first class service performed by very friendly staff and nothing was too much trouble for them.

March 11, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Rod,
Thank you for taking the time to leave us a brilliant review! We really appreciate it and we will always be glad to help.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Happy with the service

Excellent service and would recommend.I would definitely use again !

January 3, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Thank you for your review!

Rated 5 out of 5 stars

Excellent service

Excellent service, easy booking and competitively priced.

December 14, 2021
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Thank you for your kind review!

Rated 1 out of 5 stars

Poor service

Had two front tyres and tracking done, was told the wheels had sealent/rust on so they needed to be cleaned which I was charged for. Just had an MOT and they have said suspension arm and drop link need replacing, this allows you to wobble the wheel while it's jacked up. The garage told me that it should've been picked up while changing the tyre and tracking shouldn't have been done as they can't accurately do it with so much play in the wheel and couldn't believe it wasn't picked up. Will not be using you again

November 3, 2021
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Nick
Customer service is extremely important to us and we highly value your feedback. If you would like to share your contact details we will be happy to investigate this matter further. Please email us at hiqcustomerservice@gmail.com with these details.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Where do I start …… You could say I was…

Where do I start …… You could say I was a damsel in distress, but no I was just a stressed community nurse, mid-way though my patient list, with an unexpected object sticking out of my tyre. So after a few phone calls I limped into town, where said object released itself, unplugging its hole, somewhere on the A46 and I ended up abandoning car just up the road from HiQ, with a flat (as a pancake) tyre. Now too scared to drive, walked to HiQ, arrived puffed out and desperate!

Darren jumped into action. Organised someone to fetch it for me as I was too scared to drive on a flat and then proceeded to search for the correct size tyres, which they then had to fetch on my behalf. After Darren had tried to relieve my stress with some not so funny humour regarding the costs, the car was given two new front tyres (both needed doing), checked my brakes, lights and wipers before sending me on my merry way to finish my patient list.
What can I say. The best service ever. Professional, friendly, accommodating, funny, knowledgable service received. I will be back!!! So grateful
Lisa Sheppard

October 21, 2021
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Phil,
Thank you for taking the time to leave us a great review! We really appreciate it. This will be extremely useful for future HiQ customers.
Kind regards, HiQ Team

Rated 5 out of 5 stars

5 star customer service

I bought a 2009 Ford Focus and only discovered the wobble at 60mph after purchasing. My husband took it to HiQ Evesham who corrected the wheel balancing but it didn't sort the problem. He took it back and this time the locking nut thread sheered off.

HiQ accepted responsibility for not warning about the difficulty removing the nut the first time because of rust. They organised the removal of the wheel nut, replacements and the necessary tyres for a generously discounted price to compensate. Darren and his staff friendly and courteous throughout the experience. I am a very satisfied customer and I shall be going back there in future.

October 15, 2021
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Julia,
Thank you for taking the time to leave us a great review!
We really appreciate it. This will be really useful for future HiQ customers.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Thank you to all the team

Thank you to all the team Didn’t feel that I was a women I was treated differently to a man. Kept informed though the whole of my mot and service .plus much cheaper then my previous garage well done all of you

October 5, 2021
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi Maxine,
Thank you for taking the time to leave us a great review!
We really appreciate it.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Used this garage twice now

Used this garage twice now, Had rear breaks and tyres done today. Yet again fantastic customer service, great prices . Definitely won't be going anywhere else from now on.
Darren and the lads are fab!!

September 29, 2021
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Miss Jackson,
Thank you for taking the time to leave us a great review!
We really appreciate it.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent service recently by the guys…

Excellent service recently by the guys and girls at HiQ first service on my vehicle so just oil change and filters but checked over the whole car very impressed Thank you

September 17, 2021
HiQ Tyres & Autocare - Evesham logo

Reply from HiQ Tyres & Autocare - Evesham

Hi Deborah,
Thank you for taking the time to leave us a great review! We really appreciate it.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent service at Evesham

Excellent service, fast and efficient for a slow puncture. Expected to be told I needed a new tyre but the guys fixed it for a very reasonable price. Will definitely come back and recommend to others,

September 7, 2021
Unprompted review
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Reply from HiQ Tyres & Autocare - Evesham

Hi Vic,
Thank you for taking the time to leave us an amazing review. We really appreciate it! This will be really useful for future HiQ customers.
Kind regards,
HiQ Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful and friendly staff. Tyres ordered and appointment booked online Thursday evening, called the centre on Friday morning and they helpfully brought my appointment forward to Friday afternoon (as soon as tyres delivered!) Great customer service, thank you.

May 8, 2021

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