HiQ Tyres & Autocare - Haywards Heath Reviews 

62
TrustScore 5 out of 5

4.8

Bridge Road 2, RH16 1UA Haywards Heath, England, GB


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Rated 5 out of 5 stars

I have been coming to them since I moved to Sussex for work. They are always honest and always provide the best options if the problem is more complex. This is a great garage that are fair and transp... See more

Company replied

Rated 5 out of 5 stars

I only use HiQ for both family cars as their service is always exceptional, and they're honest with their customers. I once asked them to check the tyres on a fleet vehicle that was going back in a fe... See more

Company replied

Rated 5 out of 5 stars

2nd time I've needed HiQ for tyre help. This time Aaron sent me to a trusted alternative for a wheel weld after diagnosing the problem and not making a charge for his time and then Kerry recommended... See more

Company replied

Rated 5 out of 5 stars

From the From the first telephone contact to completion of the work 10 days later, the delay being due to parts needing to be ordered, everyone I dealt with was polite, patient in a... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Haywards Heath

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Bridge Road 2, RH16 1UA, Haywards Heath, England, United Kingdom

  • 01444 458641

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

2,522 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly and efficient

Very friendly and efficient, will definitely use your services again.

September 5, 2024
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Wendy, thank you for taking the time to write us such a kind review.

Rated 5 out of 5 stars

Flat Tyre

I noticed my car had a slow puncture when I left the house. I called HiQ who told me to come to the garage and they would be able to replace immediately as they had the tyre in stock.

Customer service was excellent and would definitely highly recommend.

July 31, 2024
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Hi there, Karen! We are delighted to hear about the excellent experience you had with our team. We hope to see you again soon!

Rated 5 out of 5 stars

Quick Work

Work carried out much quicker than expected to make car available early. Good price, great service.

June 11, 2024
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Thank you for your excellent review Mr Austin! It means a lot to us and we will always be glad to help :)

Rated 5 out of 5 stars

I have been coming to them since I…

I have been coming to them since I moved to Sussex for work. They are always honest and always provide the best options if the problem is more complex. This is a great garage that are fair and transparent. Special thanks to Aaron and Kerry for all of their assistance.
Even if I had a small problem that requires five minutes attention, they have assisted and fixed without hesitation. Can’t recommend them enough.

June 5, 2024
Unprompted review
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Dom, thank you for taking the time to leave us such kind words of recommendation. It means a lot to us as we really care about our customer service.
Kind regards,
HiQ Team

Rated 5 out of 5 stars

Great service

Great service in Haywards Heath HiQ. Friendly. Professional and efficient. Had to order a tyre in. Great communication about where we were with that. Took car back next day. New tyre fitted. Very happy. Excellent work. Thank you. Katie

May 21, 2024
Unprompted review
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Katie, thank you for your great review. We are always glad to deliver a friendly and efficient service!

Rated 5 out of 5 stars

Friendly and Honest Service

I only use HiQ for both family cars as their service is always exceptional, and they're honest with their customers. I once asked them to check the tyres on a fleet vehicle that was going back in a few months (to see if I needed to put on new tyres), and they said they would last, and didn't try to upsell me new tyres like many other garages would. Kerry manages a friendly and honest team, and I highly recommend them.

April 29, 2024
Unprompted review
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Hi Andy,
Thank you for taking the time to leave us such a brilliant review. We are exceptionally proud of our team here at HiQ Haywards Heath and we will be delighted to help with anything your vehicle may require in the future.
Thank you!

Rated 5 out of 5 stars

Honest service with no upselling

2nd time I've needed HiQ for tyre help. This time Aaron sent me to a trusted alternative for a wheel weld after diagnosing the problem and not making a charge for his time and then Kerry recommended two tyres to be fitted while I wait on Monday within my budget.

April 16, 2024
Unprompted review
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Hi there Di,
Thank you for taking the time to leave our team such a great review. It means a lot to us and we value your kind words of recommendation.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Aaron was incredibly helpful and very…

Aaron was incredibly helpful and very knowledgeable. Couldn’t do enough for me in helping fix my car and get it back on the road!

March 27, 2024
Unprompted review
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Thank you for taking the time to leave us a brilliant review Liam! We really appreciate it.

Rated 5 out of 5 stars

Perfect .

Perfect .. Thanks

February 20, 2024
Unprompted review
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Thank you for your review Barry!

Rated 4 out of 5 stars

Honest, straightforward service

Great service, great communication, and (I felt) very straightforward and honest. Will definitely use again.

February 5, 2024
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Hi Hessan,
Thank you for your review. Customer service is extremely important to us and we always aim to provide a 5* service. We noticed you left us 4* on this occasion, was there something we could have done better? Please let us know by emailing us at hiqcustomerservice@gmail.com
Kind regards, HiQ Team

Rated 5 out of 5 stars

Amazing service

Amazing service. Prompt and polite. Customer care excellent.

November 29, 2023
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Thank you for your great review Simon!

Rated 5 out of 5 stars

Flat tyre

I was quoted less at HiQ for a run flat tyre than other places.

I was pleased with the service received.

Many thanks.

November 15, 2023
Unprompted review
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

We are extremely appreciative of you taking the time to leave our team such a brilliant review! Thank you Jayme.

Rated 5 out of 5 stars

excellent service as usual

excellent service as usual, very friendly & great communication. Keep it up.

November 9, 2023
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Thank you for your kind review Peter!

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service - two tyres changed in 20 minutes. Online ordering process was easy and the courtesy call friendly and helpful.

October 23, 2023
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Hi Simon,
Thank you for your excellent review. We really appreciate it!

Rated 5 out of 5 stars

Good experience

Good service, good communication, helpful staff, good price, very pleased. Would recommend and use again.

May 16, 2023
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Thank you very much for the great feedback!

Rated 5 out of 5 stars

Great and timely

Great and timely, efficient tyre change. Many thanks 😊

May 16, 2023
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Thank you very much Anne!

Rated 5 out of 5 stars

Booked online and got a call in the…

Booked online and got a call in the morning. The job was done i the afternoon and I was satisfied.

April 27, 2023
HiQ Tyres & Autocare - Haywards Heath logo

Reply from HiQ Tyres & Autocare - Haywards Heath

Thank you for leaving a kind review Edwin!

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