HiQ Tyres & Autocare - Ilkeston Reviews 

29
TrustScore 4.5 out of 5

4.4

42-44 Heanor Road, DE7 8DX Ilkeston, Derbyshire, GB


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Rated 5 out of 5 stars

tyre at good price. friendly fitted quickly, in fact i had left before my appointment was due to start. also parking space for cars is good. would definitely use again

Company replied

Rated 5 out of 5 stars

Amazing customer service at HiQ Tyres& Autocare Ilkeston. We brought our car in as our exhaust was blowing, and with it being so close to Christmas, we were greeted with a cheery smile from Emily and... See more

Company replied

Rated 5 out of 5 stars

Have used hi q ilkeston on and off for years wish we hadn't used alternatives tbf. Debs and the team are fantastic and are always up front about anything that needs doing even explaining in great deta... See more

Company replied

Rated 5 out of 5 stars

Called in on Monday (without an appointment) and asked if there was any chance someone could check that my tyres were safe and didn’t need replacing, within minutes a guy appeared checked all my tyre... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Ilkeston

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 42-44 Heanor Road, DE7 8DX, Ilkeston, Derbyshire, United Kingdom

  • 0115 9325499

4.4

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.4

All reviews

(29)

2,522 reviews in the last 12 months

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Rated 5 out of 5 stars

Recent MOT and remedial repairs

I have been using HIQ for the last 5+ Years for servicing / repairs and most commonly MOT’s .
And as always I was not disappointed, the team went over and above in resolving numerous issues which my old car had failed on without breaking the bank ! Courteous / helpful and big thanks to Shayne in getting me road worthy again . Excellent

April 6, 2022
Unprompted review
HiQ Tyres & Autocare - Ilkeston logo

Reply from HiQ Tyres & Autocare - Ilkeston

Hi Miles,
Thank you for taking the time to leave us a fantastic review! Our team will always be glad to go above and beyond and nohing is ever too much trouble.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Diagnostic check

I took my car for a diagnostic check and the woman who served me, Debra was really lovely. I have no idea about anything to do with cars however she was very informative and helpful and explained things to me in a way that I could understand. I am very happy with the diagnostic check that Kevin did for my car, he was very thorough and made sure to check everything as I have been having issues with it recently. Overall a really good experience.

January 11, 2022
Unprompted review
HiQ Tyres & Autocare - Ilkeston logo

Reply from HiQ Tyres & Autocare - Ilkeston

Hi Alicia,
Thank you for taking the time to leave us a fantastic review! We really appreciate it.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent garage.

Have visited Hiq Ilkeston on several occasions and they are excellent.All of the staff are friendly and helpful. When they give you a price there is none of this plus VAT rubbish. The prices are extremely reasonable and they sort out the problem quickly and efficiently. So thank you to everyone there and have a good Christmas and a very good New Year.

December 22, 2021
Unprompted review
HiQ Tyres & Autocare - Ilkeston logo

Reply from HiQ Tyres & Autocare - Ilkeston

Thanks so much for taking the time to leave such a great reviw Alison! The team at HiQ Ilkeston will be thrilled :)

Rated 5 out of 5 stars

Great service

I had a slow puncture. Phoned and was told to come straight down. All sorted within 15 minutes. Thank you to James, friendly and courteous. Professional and thorough.

October 5, 2021
Unprompted review
HiQ Tyres & Autocare - Ilkeston logo

Reply from HiQ Tyres & Autocare - Ilkeston

Hi,
Thank you for taking the time to leave us a review! We really appreciate it.
Kind regards, HiQ Team

Rated 5 out of 5 stars

New tyres and a surprise

Had two new tyres and tracking done at the Ilkeston branch 08.09.2021. I was welcomed warmly and when I came back they hadn't charged me for the tracking as it was already within the limits, nice to see an honest company! I will be recommending them to anyone that I can.

September 8, 2021
Unprompted review
HiQ Tyres & Autocare - Ilkeston logo

Reply from HiQ Tyres & Autocare - Ilkeston

Hi Neil,
Thank you for taking the time to leave us an amazing review.
Kind regards,
HiQ Team

Rated 5 out of 5 stars

Been using HiQ Ilkeston for 14+ years.

Been using HiQ Ilkeston for 14+ years.
I continue to use because they treat me fairly with advice, explanations and service for my car. It matters not to feel ripped off!
Today it was Shayne/Jamie

February 15, 2020
Unprompted review

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