Excellent service. Fitted me in at short notice for an oil change and checked the car over for other issues/faults too. The issues they identified were kindly sorted in the same session. Reasonable pr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Car booked in to replace wheel hub. Day before coolant plastic unit broke. They immediately sourced the OEM part and repaired while replacing wheel hub. During wheel hub replacement identified that t... See more
Company replied
Everyone is always very polite and helpful. The communication is always brilliant, calling us and keeping us updated and on work that needs doing etc on MOT’s. Overall great service all round and we d... See more
Company replied
Evesham branch. Popped in this morning on the off chance for a general tyre check & despite them being very busy, they gave my car a thorough check over. Very friendly professional staff Highl... See more
Company replied
Company details
About HiQ Tyres & Autocare
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
2920 Trident Court, Solihull Parkway, B37 7YN, Birmingham, United Kingdom
- www.hiqonline.co.uk
4.8
Excellent
13K reviews
Asks customers to review
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Fast and courteous service
July 10, 2026
Unprompted review
Great service, lovely guys
Always good service and the staff are always courteous and polite. Never do anything that doesn’t need doing. Always in contact if any problems
July 10, 2026
Unprompted review
Great staff and great job.
Took my Series 1 for a 4 wheel alignment. Friendly staff, never pushy or rude at all, competitive pricing and a thorough job. Company feels and behaves professionally. Great advice given and car drives like a dream afterwards. Cannot fault and can recommend.
July 10, 2026
Unprompted review
Super helpful
Super helpful, called me straight away for my booking for my tyre and explained different options and speed at which it could be sorted. Then when I arrived managed to sort my tyre as the nail was tiny and didn’t need replacing. So helpful at Somercoates - will be back
July 10, 2026
Unprompted review
Staff were friendly
Staff were friendly, courteous, and informative. They gave me different options. They respected my car .
July 10, 2026
Unprompted review
Very knowledgeable and kind
Very kind, knowledgeable and efficient. I would go back and recommend their services.
June 19, 2026
Unprompted review
First class
Attended Northampton branch and the manager and staff were extremely helpful and honest with fixing my car,I will definitely be going back for any work I need on my car
July 9, 2026
Unprompted review
Air conditioning
Perfect service—fast and reliable. Thank you; I will definitely be back.
July 10, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very friendly and professional staff
Very friendly and professional staff. I was only charged for the work that really needed doing, which is too often not a common practise with other mechanics.
July 10, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Oliver, thanks for the great review of our friendly and professional team! We hope to see you again soon.
Friendly, helpful staff
Friendly, helpful service from the staff at this branch and the work required on my vehicle was booked in at quite short notice. It was carried out quickly and at what I felt was a reasonable price. They are local to where I work so it makes everything easier.
July 9, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Gareth, thanks for taking the time to write a review about our friendly and helpfull team! We look forward to seeing you again.
Excellent service
Superb service very professional and reasonable price Gary has an excellent excellent manner l have used this garage several times l would highly recommend
July 9, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for the review Anne! It's fantastic to hear that you constently receive great customer service from the team, and we really appreciate the recommendation.
Polite
Polite, friendly, helpful staff, quick service on a very hot day and they busy, + good price for my tyre.
July 9, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi there, thank you for taking the time to leave a review about our polite and helpful staff! We look forward to seeing you again.
Oil issue resolved
I recently had an oil problem basically had poured out into the engine bay. I left my car with Hi Q and even though they were short staffed they still did it in a good amount of time.
The staff are friendly and helpful.
One of my only hates is they don't use paper mats so the floor Matt's get cakes with dirt and oil as well as my door card. Maybe a little extra care could be taken but still did a great job on the car thank you.
July 8, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi there! Thank you for taking the time to leave a review, we're really pleased to hear that you found the team so friendly and helpful. We'll also pass on your feedback.
The best garage around
The best garage around! The boys at Henley HiQ are always extremely helpful and very good at the work they carry out. Truly professional service. Highly reccomended!
July 8, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for leaving a great review Ben! It's wonderful to hear that you consistently find the team to be helpful and professional.
Tyres i wanted were not in stock,but…
Tyres i wanted were not in stock,but manager very helpful and ordered them for me ,4 hours later fitted and very happy.Good service,i would recomend.
July 8, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi there, thank you for leaving a review! It's great to hear that you'd recommend us after your experience.
I went to the Stamford branch and the…
I went to the Stamford branch and the guy Steve ( I think his name was ) was great. He managed to get me in the next day from calling to book for a full service. He kept me updated by phone on the day and advised what I needed doing to pass my MOT. Will definitely go back in the future.
July 8, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Lindsay, it's great to hear that you had such a positive experience and that you were kept updated throughout the process. We look forward to seeing you again!
Service above and beyond fantastic
Very helpful, very professional, excellent service, good price and kept me informed.
July 8, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for leaving a great review about our helpful and professional team Robbo!
HiQ Oldbury Review - MOT and Service
Many thanks to Gareth and the team for a great MOT and service. Car felt completely different driving out the garage. Great customer support throughout the experience. Would recommend ++++
July 8, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Harry, thanks for leaving such a positive review and recommendatio! We're pleased to hear that you experienced great customer service.
Reply from HiQ Tyres & Autocare
Hi Simon, thanks for leaving a review about our helpful and informative team!
Quick and reliable service
July 8, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for leaving a review Sam!
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