HiQ Tyres & Autocare - Lanark Reviews 

137
TrustScore 4.5 out of 5

4.5

188 Hyndford Road, ML11 9BG Lanark, Lanarkshire, GB


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Rated 5 out of 5 stars

I have used HiQ Lanark ML11 9BG for the past 20 years for all my servicing/MOTs/repairs etc for our cars and for problems with cars of visitors. I rate their service as excellent and they are trustwo... See more

Company replied

Rated 5 out of 5 stars

I selected 4 new tyres and an oil change and made a booking online. The process was simple on the Hi-Q web site. The day before my booking, I was informed by text that my tyres had arrived at the br... See more

Company replied

Rated 5 out of 5 stars

First time using HiQ. The online booking service was very easy to use and I was very happy with the price quoted. The staff on arrival were very friendly and helpful and the work was completed in no... See more

Company replied

Rated 5 out of 5 stars

Two cars had service and MOT, then one car had front shock absorber replaced. Just had four tyres replaced. On each occasion, service and attention to detail was excellent. Well done to HiQ Lanark.

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Lanark

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 188 Hyndford Road, ML11 9BG, Lanark, Lanarkshire, United Kingdom

  • 01555 661316

4.5

Excellent

TrustScore 4.5 out of 5

137 reviews

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4.5

All reviews

(137)

2,487 reviews in the last 12 months

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Rated 5 out of 5 stars

Tyres were good value

Tyres were at a good price and the staff were very friendly.
Good choice of fitting times. Nice waiting area with toilets, coffee, etc.

November 18, 2024
HiQ Tyres & Autocare - Lanark logo

Reply from HiQ Tyres & Autocare - Lanark

Thank you for leaving our team this brilliant review, Jim. We are so pleased to hear about your great tyre fitting experience with us!

Rated 1 out of 5 stars

Poor attitude and experience

New tyres were fitted and tracking adjusted per what I paid for. What I did not pay for was the backing plate to my brake to be damaged when the wheel was removed, and subsequently have to be taken off as it was causing a rattling noise when driving. When I returned to the garage to query the noise, I was met with a patronising attitude and made out to be a liar that the noise had only started after the tyres were fitted.
If a little more care had been taken when removing the wheels, this would not have happened.
If you are female, I would recommend sending a man with your car as I highly doubt they will be met with the same attitude as I was. I won't be back.

August 9, 2024
HiQ Tyres & Autocare - Lanark logo

Reply from HiQ Tyres & Autocare - Lanark

Hi Jenna,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Great all round service

Easy to book. Fast service. Great job. Competitive prices.

August 5, 2024
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Reply from HiQ Tyres & Autocare - Lanark

Hey there, thank you for leaving us this great review!

Rated 5 out of 5 stars

Always do a great job

Always do a great job. I would highly recommend the team at Lanark.

June 14, 2024
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Reply from HiQ Tyres & Autocare - Lanark

Thank you for your review Elena!

Rated 5 out of 5 stars

Outstanding Service

Excellent from start to finish. Well done And thanks again 👍👍👍

March 25, 2024
HiQ Tyres & Autocare - Lanark logo

Reply from HiQ Tyres & Autocare - Lanark

Thank you for your kind review Dominic!

Rated 5 out of 5 stars

Easy booking online

Easy booking online. Arrived early and prompt service.

February 6, 2024
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Reply from HiQ Tyres & Autocare - Lanark

Thank you for taking the time to leave us such a great review Derek.

Rated 5 out of 5 stars

Very helpfull staff.

Very helpfull staff.
Ordered tyres on line, chose a time and everything went as planned.

November 29, 2023
HiQ Tyres & Autocare - Lanark logo

Reply from HiQ Tyres & Autocare - Lanark

Thank you for taking the time to leave us a brilliant review Linda! We really appreciate it.

Rated 5 out of 5 stars

Trustworthy Garage.

Have used Hi Q before for service and MOTs.
Always found the staff to be very knowledgeable and helpful.

November 10, 2023
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Reply from HiQ Tyres & Autocare - Lanark

We really appreciate your kind review Brendan! We are always glad to provide a helpful and knowledgeable service!

Rated 5 out of 5 stars

Excellent service at HiQ

Two cars had service and MOT, then one car had front shock absorber replaced. Just had four tyres replaced. On each occasion, service and attention to detail was excellent. Well done to HiQ Lanark.

November 11, 2023
HiQ Tyres & Autocare - Lanark logo

Reply from HiQ Tyres & Autocare - Lanark

Thank you for taking the time to leave us a brilliant review Mr Paterson. We will always be glad to help!

Rated 5 out of 5 stars

Easy to arrange on line

Easy to arrange on line . Competitive prices , work carried out on time and professionally .
Great experience.

November 8, 2023
HiQ Tyres & Autocare - Lanark logo

Reply from HiQ Tyres & Autocare - Lanark

Thank you for taking the time to leave us a great review David!

Rated 5 out of 5 stars

Great service.

Always extremely helpful. Great service and competitive prices. Highly recommend!

September 22, 2023
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Reply from HiQ Tyres & Autocare - Lanark

Thank you for your kind review Jim :)

Rated 5 out of 5 stars

Tyres and an Oil Change

I selected 4 new tyres and an oil change and made a booking online. The process was simple on the Hi-Q web site. The day before my booking, I was informed by text that my tyres had arrived at the branch. On the day of my appointment, my car was worked on immediately. I am delighted with all aspects of the service and will definitely use again.

September 14, 2023
HiQ Tyres & Autocare - Lanark logo

Reply from HiQ Tyres & Autocare - Lanark

Thank you so much Gavin, we really appreciate your fab review! Happy to help whenever you may need us!

Rated 5 out of 5 stars

HQ Lanark

Prices are very good the staff was very polite and very helpful very happy with the service

September 15, 2023
HiQ Tyres & Autocare - Lanark logo

Reply from HiQ Tyres & Autocare - Lanark

Thank you James glad you were pleased with the service!

Rated 5 out of 5 stars

Great team.

Recently had my timing belt replaced by the team at Lanark HiQ. Great staff and service as usual. Work booked in, car dropped off and called when ready. I've been a customer for years and wouldn't go anywhere else. Keep up the good work Claire.

August 10, 2023
Unprompted review
HiQ Tyres & Autocare - Lanark logo

Reply from HiQ Tyres & Autocare - Lanark

So lovely to hear Douglas, thank you for the fantastic review!

Rated 1 out of 5 stars

Terrible company

Terrible company. Untrustworthy, MOT tester in particular I wouldn't trust. If you've got an issue, they don't want to know about it or rectify it.

Also have a friend whose alloys they scraped recently installing tyres. Again, unwilling to rectify.

You'd think an MOT would be the least likely thing they could be useless at but you'd be wrong.

July 22, 2023
Unprompted review
HiQ Tyres & Autocare - Lanark logo

Reply from HiQ Tyres & Autocare - Lanark

Hi Christopher,
Customer service is extremely important to us here at HiQ. So that we can investigate this matter further, please email us at hiqcustomerservice@gmail.com with any additional details. We will gladly look into this.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Lanark HiQ excellent service

I have used HiQ Lanark ML11 9BG for the past 20 years for all my servicing/MOTs/repairs etc for our cars and for problems with cars of visitors.
I rate their service as excellent and they are trustworthy and I have never had any issues with workmanship . They always strive to diagnose and sort a problem as quickly as possible. Communication is very good. Their prices are fair and reasonable.Highly recommend.

July 11, 2023
Unprompted review
HiQ Tyres & Autocare - Lanark logo

Reply from HiQ Tyres & Autocare - Lanark

Thank you for taking the time to leave such a great review for the team Rebecca! We really appreciate it! :)

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