I have used HiQ Lanark ML11 9BG for the past 20 years for all my servicing/MOTs/repairs etc for our cars and for problems with cars of visitors. I rate their service as excellent and they are trustwo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have used HiQ Lanark ML11 9BG for the past 20 years for all my servicing/MOTs/repairs etc for our cars and for problems with cars of visitors. I rate their service as excellent and they are trustwo... See more
Company replied
I selected 4 new tyres and an oil change and made a booking online. The process was simple on the Hi-Q web site. The day before my booking, I was informed by text that my tyres had arrived at the br... See more
Company replied
First time using HiQ. The online booking service was very easy to use and I was very happy with the price quoted. The staff on arrival were very friendly and helpful and the work was completed in no... See more
Company replied
Two cars had service and MOT, then one car had front shock absorber replaced. Just had four tyres replaced. On each occasion, service and attention to detail was excellent. Well done to HiQ Lanark.
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
188 Hyndford Road, ML11 9BG, Lanark, Lanarkshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tyres were at a good price and the staff were very friendly.
Good choice of fitting times. Nice waiting area with toilets, coffee, etc.

Reply from HiQ Tyres & Autocare - Lanark

Reply from HiQ Tyres & Autocare - Lanark
New tyres were fitted and tracking adjusted per what I paid for. What I did not pay for was the backing plate to my brake to be damaged when the wheel was removed, and subsequently have to be taken off as it was causing a rattling noise when driving. When I returned to the garage to query the noise, I was met with a patronising attitude and made out to be a liar that the noise had only started after the tyres were fitted.
If a little more care had been taken when removing the wheels, this would not have happened.
If you are female, I would recommend sending a man with your car as I highly doubt they will be met with the same attitude as I was. I won't be back.

Reply from HiQ Tyres & Autocare - Lanark

Reply from HiQ Tyres & Autocare - Lanark
Always do a great job. I would highly recommend the team at Lanark.

Reply from HiQ Tyres & Autocare - Lanark

Reply from HiQ Tyres & Autocare - Lanark

Reply from HiQ Tyres & Autocare - Lanark

Reply from HiQ Tyres & Autocare - Lanark
Very helpfull staff.
Ordered tyres on line, chose a time and everything went as planned.

Reply from HiQ Tyres & Autocare - Lanark
Have used Hi Q before for service and MOTs.
Always found the staff to be very knowledgeable and helpful.

Reply from HiQ Tyres & Autocare - Lanark
Two cars had service and MOT, then one car had front shock absorber replaced. Just had four tyres replaced. On each occasion, service and attention to detail was excellent. Well done to HiQ Lanark.

Reply from HiQ Tyres & Autocare - Lanark
Easy to arrange on line . Competitive prices , work carried out on time and professionally .
Great experience.

Reply from HiQ Tyres & Autocare - Lanark
Always extremely helpful. Great service and competitive prices. Highly recommend!

Reply from HiQ Tyres & Autocare - Lanark
I selected 4 new tyres and an oil change and made a booking online. The process was simple on the Hi-Q web site. The day before my booking, I was informed by text that my tyres had arrived at the branch. On the day of my appointment, my car was worked on immediately. I am delighted with all aspects of the service and will definitely use again.

Reply from HiQ Tyres & Autocare - Lanark
Prices are very good the staff was very polite and very helpful very happy with the service

Reply from HiQ Tyres & Autocare - Lanark
Recently had my timing belt replaced by the team at Lanark HiQ. Great staff and service as usual. Work booked in, car dropped off and called when ready. I've been a customer for years and wouldn't go anywhere else. Keep up the good work Claire.

Reply from HiQ Tyres & Autocare - Lanark
Entirely competent and good value for money

Reply from HiQ Tyres & Autocare - Lanark
Terrible company. Untrustworthy, MOT tester in particular I wouldn't trust. If you've got an issue, they don't want to know about it or rectify it.
Also have a friend whose alloys they scraped recently installing tyres. Again, unwilling to rectify.
You'd think an MOT would be the least likely thing they could be useless at but you'd be wrong.

Reply from HiQ Tyres & Autocare - Lanark
I have used HiQ Lanark ML11 9BG for the past 20 years for all my servicing/MOTs/repairs etc for our cars and for problems with cars of visitors.
I rate their service as excellent and they are trustworthy and I have never had any issues with workmanship . They always strive to diagnose and sort a problem as quickly as possible. Communication is very good. Their prices are fair and reasonable.Highly recommend.

Reply from HiQ Tyres & Autocare - Lanark
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.