Purchased 1× Falken tyre for rear right driver side on my Audi A3 TFSI S-Line. Kyle offered amazing customer service and was very welcoming and chatty. It actually only took roughly 15 mins for the jo... See more
Company replied
Neath Abbey Roundabout, Neath Abbey, SA10 7DF Neath, West Glamorgan, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Purchased 1× Falken tyre for rear right driver side on my Audi A3 TFSI S-Line. Kyle offered amazing customer service and was very welcoming and chatty. It actually only took roughly 15 mins for the jo... See more
Company replied
I had to replace two rear tyres on my car and attended the HiQ autocare centre in Neath. Kyle was on hand to help out with lots of advice, he sorted out a few problems and was very patient. He showed... See more
Company replied
Booked tyres in Neath via Blackcircles on a recommendation. Both Blackcircles and HiQ were very easy to deal with. Dan the technician at HiQ Neath was fantastic and even provided a little bag for th... See more
Company replied
Superb experience at HiQ Neath today whilst having a full set of boots fitted to my VW Touareg. My vehicle was seen to on time and an hour or so later it was handed back to me by an overwhelmingly ent... See more
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Neath Abbey Roundabout, Neath Abbey, SA10 7DF, Neath, West Glamorgan, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dealt with Kyle & Dan - after an online tyre service messed up ordering my tyres, they’d ordered me in better tyres for more or less the same price & fitted me in the next day. Most grateful for everything they did.

Reply from HiQ Tyres & Autocare - Neath

Reply from HiQ Tyres & Autocare - Neath
Prompt service, pleasant warm seating area with coffee provided. Updated me as the work progressed.

Reply from HiQ Tyres & Autocare - Neath
Superb experience at HiQ Neath today whilst having a full set of boots fitted to my VW Touareg. My vehicle was seen to on time and an hour or so later it was handed back to me by an overwhelmingly enthusiastic technician called Kyle. He left me in no doubt that my vehicle had been very well looked after, thanks very much

Reply from HiQ Tyres & Autocare - Neath
Friendly and helpful service with a good selection of tyres to choose from. Prices are competitive and the fitting times are convenient. I left my car and was contacted as soon as my car was ready to collect. Extremely pleased with the professional service by Kyle, would recommend.

Reply from HiQ Tyres & Autocare - Neath
Kyle Clutterbuck made my experience exceptional, he went out of his way to resolve the issue with my car.
He is obviously a skilled technician but also has excellent communication skills which made my visit to the Neath branch a 1st class experience.
I can only conclude by saying if you run an employee reward scheme nobody could be more deserving of it.
Martin Knights

Reply from HiQ Tyres & Autocare - Neath
Purchased 1× Falken tyre for rear right driver side on my Audi A3 TFSI S-Line. Kyle offered amazing customer service and was very welcoming and chatty. It actually only took roughly 15 mins for the job to be carried out which is incredible. I have used The HiQ centre at Neath for previous cars in the past and wouldn't hesitate in going there again for future tyre fitments

Reply from HiQ Tyres & Autocare - Neath
I had to replace two rear tyres on my car and attended the HiQ autocare centre in Neath. Kyle was on hand to help out with lots of advice, he sorted out a few problems and was very patient. He showed a lot of knowledge about tyre choice and outlined all options. Nice to see a young man providing fantastic customer service and delivered with a smile.

Reply from HiQ Tyres & Autocare - Neath
Exceptional. I needed advice to make my tyre choice. Kyle and Dan took time to advise me, and I am delighted with the tyres we chose. In addition, I really enjoyed their company. I had a long wait, as they were rather busy, and not once did I feel abandoned or unimportant. I will definitely be back.

Reply from HiQ Tyres & Autocare - Neath
Great service provided again by Kyle and quality work completed by Dan.

Reply from HiQ Tyres & Autocare - Neath
Kyle was friendly helpful polite happy, prompt tyre fitting service, even sorted my persistent wobble problem

Reply from HiQ Tyres & Autocare - Neath
Helpful staff who listen to you and give decent and appropriate advice. Had tyres fitted here many times. Particular mention to Kyle who is friendly and knowledgeable.

Reply from HiQ Tyres & Autocare - Neath
Quick and easy experience getting tyres fitted. Kyle who served at the desk and Dan the technician were particularly friendly and helpful.

Reply from HiQ Tyres & Autocare - Neath
First time I’ve used this garage , had tyres fitted on my Toyota. Kyle was superb to deal with and did a quality job on my car. Will 100% use this service again. Thank you Kyle.

Reply from HiQ Tyres & Autocare - Neath
Neath branch.
Looked after by Kyle and Dan.
Excellent service, friendly and helpful.

Reply from HiQ Tyres & Autocare - Neath
kyle and dan were a brilliant team .pulled out all the stops to fit me in for fitting having had puncture ,prior to my fitting date .excellent work

Reply from HiQ Tyres & Autocare - Neath
Quick and friendly service. Watched the guys work and would defo take my cars back there. Kyle was great and did a great job.

Reply from HiQ Tyres & Autocare - Neath
Kyle did an excellent job overall. Would recommend and consider again. Thank you Kyle

Reply from HiQ Tyres & Autocare - Neath
Prompt and efficient service. Have also used previously with the same efficient service. Kyle also recommended another brand of tyre if tyre of choice no longer available. Dan also ensured booking went smoothly.

Reply from HiQ Tyres & Autocare - Neath
Kyle was very friendly and helpful as was the chap who fitted my tyres, I think it was Dan. Great customer service. Thanks boys! Siân

Reply from HiQ Tyres & Autocare - Neath
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.