HiQ Tyres & Autocare - Oldbury Reviews 

Always first class customer service, attentive & friendly staff and great advice, highly recommend

Always great service,this is only my 2nd or 3rd visit for my service and MOT so I wouldn't class myself as a regular but they remember me. 1st time I went I'd accidentally booked at the wrong branch and they fitted me in because the next day was the last day I could get my MOT done so they do their best to help.

Any issues I've had with the car that doesn't fail my MOT are always explained clearly without me feeling like an idiot and everyone is friendly, knowledgeable, efficient and generally enjoy their job. Definitely recommend.

My car came in for a repair today. The whole process was very fast and easy, from booking it in to picking it up the next morning. Great customer service as well! Highly recommend!

Excellent customer service from Gareth and the team,always do a great job quickly and efficiently that’s why been a customer for 20 years.

Really easy to book. Had the service done alongside the MOT.
excellent communication from the mechanics who are all very experienced. I felt like my car was in good hands.
Will be coming back for the next one 👍

honestly great team. customer service is absolutely perfect. always good to chat with and always find a slot to fit me in. i do recommend them if you are in their area!!!

Amazing staff helped me with so much I honestly appreciate the help in getting my car back on the road as fast as possible

As always staff were great, honest and friendly. Very prompt with the service provided

Absolutely disgusting attitude of the guy with a ponytail haircut. Dropped my car off for an MOT and the guy tells me about them closing at 12:30 which was fine. Now I was potentially going to be slightly late to pickup so I said worst case scenario I was happy for them to park it up outside as I have a spare key and could pick it up a couple days later. They say no we have to keep it until Monday if you can’t come for 12:30.

Firstly, I don’t see why I can’t just pay the £35 via a bank transfer or something and then they leave the car out with my permission.

However, it’s not even the issue that they won’t do this, it’s this man’s dirty attitude. The guy is happy to be all nice when you arrive but when it comes to collecting and after you’ve committed to paying them, he’ll just be a p**k over the phone and then when you arrive back there.

I ended up asking my dad to go collect it and leave it in another car park, about a 30 second walk away. When he got there with his car, he let them know what he was going to do. He says “we close at 12:30. How are you going to do that in 10 minutes”.

The car park is a minute walk away, of course he’ll manage it in 10 minutes. What a silly thing to say and moan about. Again his tone is a joke and he needs to learn some manners.

When going in and out, etc. they’ve closed the shutters to the point where he had to squeeze out. What is the need and the question is, is this how you run a respectful business.

They were all fine and dandy offering £35 MOT’s when I found them through CompareTheMarket but I will certainly be happier paying another £5 and going elsewhere next year.

If you don’t mind having to deal with a rude little man at this place to save £5-£10 then please go with these guys but otherwise spend a coffee’s worth extra and go to a place where they learned some manners growing up.

A 1* literally for the terrible service. On top of this, I can see someone commented on their rude nature about 6 months back. They clearly haven’t learned any manners since then neither.

The guys are super friendly and helpful, very efficient, wouldn't take my car anywhere else

Gary was so helpful! Answered all the questions I had and went above and beyond! Would definitely recommend and will come back again! Everyone was really friendly and helpful!

Always get friendly service here.

Brilliant as always. Been taking my last 3 cars there for a MOT even though I don’t live by there anymore. Gareth and the rest of the team are very trustworthy and friendly.

I’ve been going to this garage for years. I’m always happy with the level of service.

Great customer service & value for money. I was offered a great service along with offer to improve the tracking as my tyres had been replaced. Can't fault it.

The manager, I didn’t get his name, worth his weight in gold. A credit to your business