HiQ Tyres & Autocare - Oldbury Reviews 

133
TrustScore 5 out of 5

4.9

812 Wolverhampton Road, B69 4RY Oldbury, West Midlands, GB


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Rated 5 out of 5 stars

Friendly and helpful staff, in my opinion the staff members came across as super efficient and very professional at what they do. I would definitely recommend the HiQ service department at Oldbury We... See more

Company replied

Rated 5 out of 5 stars

Very good customer service , Gav is a top guy , really helpful & explains everything in simple terms as I know nothing about cars , it’s my 3rd time with 2 different cars & I can’t fault the work , pr... See more

Company replied

Rated 5 out of 5 stars

Called today regarding a slit on the tyre sidewall. They were able to fit me in on the same day, order the tyre and fit. Efficient and professional service

Company replied

Rated 5 out of 5 stars

I’ve been going for years because they’re honest and never try to rip you off. With other garages, the prices were sky‑high and there was always “something else” that needed doing, but Hi‑Q consistent... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Oldbury

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 812 Wolverhampton Road, B69 4RY, Oldbury, West Midlands, United Kingdom

  • 0121 552 1218

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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4.9

All reviews

(133)

2,526 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

First time visitor - friendly staff and good service. Will use again and highly recommend

August 18, 2023
HiQ Tyres & Autocare - Oldbury logo

Reply from HiQ Tyres & Autocare - Oldbury

Thank you for taking the time to leave us a lovely review Emma!

Rated 5 out of 5 stars

Excellent customer service from HiQ in…

Excellent customer service from HiQ in Oldbury. Friendly & helpfull staff. I should have used them years ago as I had a few bad services & repairs from my previous garage. Keep up the good work.

February 6, 2023
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Reply from HiQ Tyres & Autocare - Oldbury

Glad you enjoyed your visit! Thank you for the great review!

Rated 5 out of 5 stars

The staff are fantastic

The staff are fantastic and so helpful. I always feel at ease when I go here as they’re always so welcoming and happy to help with anything!

April 24, 2023
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Reply from HiQ Tyres & Autocare - Oldbury

Thank you Lucy for the kind words!

Rated 5 out of 5 stars

Fabulous service today from the Team

Fabulous service today from the Team. So professional, helpful and friendly; Zak completed my MOT and Gareth super efficient with the paperwork. Thanks guys, will definitely be back cheapest MOT in the area too!

March 31, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Oldbury

Thank you Rose for the amazing feedback, appreciate it!

Rated 5 out of 5 stars

Excellent service

Excellent service. Booked tyre online so it was ready in the garage. Was sorted quickly and friendly service.

January 28, 2023
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Reply from HiQ Tyres & Autocare - Oldbury

Thank you for the review :)

Rated 5 out of 5 stars

I called to book for MOT was booked in…

I called to book for MOT was booked in same week and it is round the corner from where I work, excellent customer care service from Zak, will be taking my car there from now on and will be recommending this place to my friends thank you again

January 25, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Oldbury

We are pleased you had a great experience! Thank you for leaving a review :)

Rated 4 out of 5 stars

Reasonable price, service while you wait and helpful staff.

Good location, good prices and good service. I have used them twice in the last three months and was not disappointed.

January 6, 2023
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Reply from HiQ Tyres & Autocare - Oldbury

Hi Manjit,
Thank you for your kind review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service. We noticed you only left us 4* this time, is there something we could have done better? Please email us at hiqcustomerservice@gmail.com to let us know. Kind regards, HiQ Team

Rated 5 out of 5 stars

Fantastic from start to finish

Having used my vehicles manufacturer for MOT/services for many years, I wanted to find a reliable, local service provider, with no extortionate costs, to look after my car this time around. Well I can honestly say that this team, headed by a lovely welcoming Zac, was amazing from start to finish. When I drove the car off the forecourt, it felt brand new to drive. I had a decent amount of work to be completed in one visit which included MOT/ Service/ New tyre/ Air Con re-gas, everything done and to a very high standard. The service/ customer experience was excellent. From pulling onto the forecourt, initially to have a quick tyre review, Zac was with me before I even exited the car. The following morning, booking in and being informed of the process and timescales were conveyed quickly and with detail, always with a smile and I felt valued and important as a customer. When I arrived to collect the car I was given a full breakdown of what had happened, been changed, needs attention and what recommendations I needed to be aware of before my next MOT/ Service. Honestly impressed from start to finish and cannot sing their praises as a collective team there at Oldbury, they were and have been amazing. If you want people/ team you can trust, professional/ experienced/ knowledgeable and friendly, and very cost effective compared to other providers, then HiQ Oldbury is a must for you. They have made a customer for life from me.

August 30, 2022
Unprompted review
HiQ Tyres & Autocare - Oldbury logo

Reply from HiQ Tyres & Autocare - Oldbury

Thank you for your glowing review, Michelle. We really appreciate your kind words and we are delighted that you were satisfied with the service :)

Rated 5 out of 5 stars

Excellent Service

Excellent Service, Ordered Tyres on line Easy to book
Very efficient, friendly service, Would Recommend Many Thanks

August 25, 2022
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Reply from HiQ Tyres & Autocare - Oldbury

Thank you for your review :)

Rated 5 out of 5 stars

5 stars

As usual Zac, friendly and ultra helpful

August 25, 2022
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Reply from HiQ Tyres & Autocare - Oldbury

Thank you for your feedback!

Rated 5 out of 5 stars

Visited for the 3rd time with our third…

Visited for the 3rd time with our third car, yet again fast efficient service, Very pleasant staff & BEST of All a Great price, would highly recommend you try them, Phil

May 14, 2022
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Reply from HiQ Tyres & Autocare - Oldbury

Thank you for taking the time to leave us an excellent review Phil! We really appreciate it :)

Rated 5 out of 5 stars

Excellent service as usual from the…

Excellent service as usual from the guys at Hiq oldbury. I would never go anywhere else for mot. Full explanation given before any work taken out. Very competitive prices.

March 5, 2022
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Reply from HiQ Tyres & Autocare - Oldbury

Thank you for taking the time to leave us a fab review Claire! We really appreciate it :)

Rated 5 out of 5 stars

Great service

Great service, easy to book, friendly staff. Many thanks

December 24, 2021
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Reply from HiQ Tyres & Autocare - Oldbury

Hi Matt,
Thank you for taking the time to leave us an excellent review. We really appreciate it!
Kind regards, HiQ Team

Rated 5 out of 5 stars

mot.

had mot, would use again.

December 20, 2021
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Reply from HiQ Tyres & Autocare - Oldbury

Thanks for your great review Craig!

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