HiQ Tyres & Autocare - Plymouth Reviews 

631
TrustScore 4.5 out of 5

4.6

Unit 205-216, Faraday Mill Business Park, PL4 0ST Plymouth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Incredible service from start to end. Rang up first thing on a Saturday to see if they could fit me 2 new rear tyres, within an hour I was there and new tyres fitted at very reasonable price. The b... See more

Company replied

Rated 5 out of 5 stars

Actually a top garage! Picked my car up at last minute due to work commitments and will 100 percent be returning again!

Company replied

Rated 5 out of 5 stars

Excellent service. Appointment booked, seen on time, took as long as they said. Needed a new tyre fitted within 45 minutes.

Company replied

Rated 5 out of 5 stars

I've been taking my car to HiQ for 6 years now, and I'm consistently blown away by their outstanding service. Their team is reliable, trustworthy, and genuinely cares about getting the job done righ... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Plymouth

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 205-216, Faraday Mill Business Park, PL4 0ST, Plymouth, United Kingdom

  • 01752 224651

4.6

Excellent

TrustScore 4.5 out of 5

631 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(631)

2,578 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had my car Mot’d today

Had my car Mot’d today, wouldn’t go anywhere else. Stuart took me for a complimentary full English and when we returned Mark was giving my car a full valet. Very impressed

June 12, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for taking the time to leave us this excellent review, Gary. We are delighted you were happy with our team's service, and are glad that you enjoyed your full English!

Rated 5 out of 5 stars

Best Garage in Plymouth

Best Garage in Plymouth. The staff are fantastic and the customer service is second to none. I cannot rate them highly enough.

June 6, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We're happy to hear that you had such a fantastic experience, Mark! Our team appreciates your positive feedback very much.

Rated 5 out of 5 stars

The staff are brilliant

The staff are brilliant. They took the time to explain everything clearly so that I understood the issues with my car and they fixed my car without delay. I highly recommend and will continue to bring my car to their garage because their service is excellent.

June 5, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for taking the time to leave our team this brilliant review, Laura. We're happy to hear that our team provided excellent service by explaining the issues clearly and fixing your car promptly :)

Rated 5 out of 5 stars

Exceptional Service You Can Trust

I can’t recommend HiQ Tyres & Autocare – Plymouth highly enough. Mark, Stewart, and the whole team are absolutely fantastic—genuinely a cut above the rest. The level of service they provide easily surpasses anything I’ve experienced at main dealers.

What really sets them apart is their honesty, professionalism, and the pride they take in their work. I trust them with my Ferrari and Bentley, which says it all. You know you’re in safe hands the moment you walk through their doors.

A brilliant team delivering top-class service. Five stars, without question.

April 23, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi there Lee,

Thank you for this glowing review. We are committed to providing exceptional service to all our customers, and your feedback reinforces our commitment to exceeding expectations. We are grateful for your trust and loyalty, and we look forward to continuing to serve you and your vehicles in the future!

Rated 5 out of 5 stars

My first visit at this garage

My first visit at this garage for my MOT. I was really looked after by all the team and they saved my Mini! It was good to see a manager so hands on. The receptionist really looked after my dogs whilst I was waiting in reception. He even made me a lovely coffee! The team really went the extra mile!

April 22, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi Jarvis,

Thank you for taking the time to leave our Plymouth Centre such a brilliant review. We are delighted to hear about how you found your experience with our team, as well as the lovely coffee!

Kind Regards,
HiQ Team

Rated 5 out of 5 stars

I can highly recommend them

I can highly recommend them. Friendly people and as always extremely helpful. Overall a very great experience

April 9, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for leaving us this great recommendation, Elli. It means a great deal to our team.

Rated 5 out of 5 stars

Very friendly and welcoming staff

Very friendly and welcoming staff. They got my car tyres fitted quick and easy- I’m very happy with the service. Thank you

April 8, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We appreciate your kind words. Our team is always happy to help!

Rated 5 out of 5 stars

The HiQ Plymouth are excellent !!

The HiQ Plymouth are excellent !!! Trust them to give me best advice. Nothing too much trouble. Thank you team. 10/10

April 16, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We are delighted to hear about your excellent experience at HiQ Plymouth. It's wonderful to know our team provided you with a 10/10 experience.

Rated 5 out of 5 stars

MOT and servicing

My partner sent the car in for MOT and the price that came back was staggering. With everything going on I gave them a ring to see why it was so expensive and was taken through everything bit by bit by Leigh and this really put my mind at ease. It was amazing customer service and I would absolutely recommend them

April 1, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for leaving us this excellent review. We're so glad to hear that Leigh was able to explain everything and put your mind at ease!

Rated 5 out of 5 stars

Simply the best

One of the most pleasant experiences from any garage that I have has experience with first class service and the mechanics are without doubt extremely skilled and enthusiastic in all their dealings. Nothing is too much trouble, from the shop floor and upto and including the admin staff.

March 28, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for your kind words. We strive to provide our customers with the best possible service and are thrilled that our team's skills and enthusiasm were appreciated!

Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service - so helpful advising on and organising the correct tyre, and totally looked after the dog and me whilst we waited! Refreshments all round, every member of staff attentive and friendly. Nothing too much trouble. Well done, team! You made my day :)

April 16, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi there Allison,
Thank you for taking the time to leave our team this excellent review. We are delighted to hear we made your day, and we hope to see you again in the future!

Rated 5 out of 5 stars

Outstanding services provided!

I've been taking my car to HiQ for 6 years now, and I'm consistently blown away by their outstanding service. Their team is reliable, trustworthy, and genuinely cares about getting the job done right. From routine maintenance to complex repairs, they've always delivered top-notch work with transparency and fairness. Their expertise and attention to detail give me complete peace of mind whenever my car is in their hands. If you're looking for a mechanic who truly puts customers first, look no further than HiQ.

Mr Giles

March 21, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi Mr Giles,

Thank you for taking the time to leave us this excellent recommendation. Your loyal custom and kind words mean a great deal to our team.

See you again,
Plymouth Team

Rated 5 out of 5 stars

The HiQ Plymouth are excellent !!

The HiQ Plymouth are excellent !!! Trust them to look after my cars. Never a bother anything you want they’ll do it. Coffee could be better quality? lol.
Thanks.

March 26, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for this excellent review, Nick. We are delighted to hear about your trust in our team :)

Rated 5 out of 5 stars

Very helpful and down to earth on…

Very helpful and down to earth on reception. As a woman entering a male dominated garage I have never felt intimidated or pressurised, I would recommend H-Q for their service and value for money. Great bunch of guys.

April 9, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We are delighted to hear about your great experience at out Centre. Thank you for taking the time to leave our team such a fantastic review, Louise.

Rated 5 out of 5 stars

Great service

Great service, managed to fit me in for a tyre repair despite a very busy day. Would highly recommend!

March 31, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for recommending us, Dave. Our team are always glad to help out :)

Rated 5 out of 5 stars

Excellent service

Excellent service. Efficient, friendly customer experience. Fabulous tyres at a great price. My wife and I were offered coffee and cold drinks. Will return in six months to get the rear tyres fitted.

March 24, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi there Roger,
Thank you for leaving our Centre this great review. Customer service is at the heart of what we do, so we are delighted to hear about your excellent experience with us.

Rated 5 out of 5 stars

Prompt

Prompt , efficient friendly service , unable to fault , puncture repaired , minimal fuss and inconvenience, great service Thankyou 👍

February 10, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for leaving us this brilliant review, Mr North. We hope to see you again in the future :)

Rated 5 out of 5 stars

Top notch service

I’ve been using this garage since I bought my Mazda Bongo in 2020 and the service is always top notch. The team has preserved the quality of my van and always treated me with honesty and integrity. Highly recommend.

February 7, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi Hannah,
Thank you for taking the time to leave our team this fantastic review. We are grateful for your loyal custom, and we look forward to servicing your vehicle again in the future!

Rated 5 out of 5 stars

I turned up without prior notice to…

I turned up without prior notice to have two new tyres fitted. They said they would be able to fit it in. Within half an hour I had my car back. Brilliant service and can definitely recommend them.

February 12, 2025
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi Robert,
Thank you for taking the time to leave us such a brilliant review. Your feedback means a great deal to our team :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look