Incredible service from start to end. Rang up first thing on a Saturday to see if they could fit me 2 new rear tyres, within an hour I was there and new tyres fitted at very reasonable price. The b... See more
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See what reviewers are saying
Actually a top garage! Picked my car up at last minute due to work commitments and will 100 percent be returning again!
Company replied
Excellent service. Appointment booked, seen on time, took as long as they said. Needed a new tyre fitted within 45 minutes.
Company replied
I've been taking my car to HiQ for 6 years now, and I'm consistently blown away by their outstanding service. Their team is reliable, trustworthy, and genuinely cares about getting the job done righ... See more
Company replied
Company details
About HiQ Tyres & Autocare - Plymouth
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Unit 205-216, Faraday Mill Business Park, PL4 0ST, Plymouth, United Kingdom
- 01752 224651
4.6
Excellent
631 reviews
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Keep going back
Prompt, friendly service as always. Have been using for years now, the only place I recommend for service and repair.
January 18, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Thank you for leaving our team such a kind review, Lianne. We are grateful for you loyal custom, and we look forward to seeing you again in the future!
Professional and friendly team who are…
Professional and friendly team who are always a pleasure to dela with
January 22, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Thank you for leaving our team such a great review, we are always happy to help :)
Reply from HiQ Tyres & Autocare - Plymouth
Thank you for the review, Ryan!
I have been useing this company now for…
I have been useing this company now for 3 years ! Great customer service! Highly recommended!
January 11, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Thank you for leaving us such a fantastic review!
Your recommendation as well as your loyal custom means a lot to our team.
HiQ are great!
I have been to HiQ several times now. They have brilliant customer service, very helpful and kind. Well priced. Will no go anywhere else for car related issues.
January 10, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Hi Jody,
Thank you for taking the time to leave us such a kind review.
We are really grateful to have your loyal custom, and look forward to servicing your car again in the future!
Kind Regards,
HiQ Team
Reply from HiQ Tyres & Autocare - Plymouth
Thank you for leaving us this kind review, Annie!
Last minute heroes
I needed a MOT quickly and when I filled out an appointment at HiQi it was a great relief, the on line form is quick and easy to fill out. The day of the MOT is was easy and cheap, friendly staff, overall a great experience and would definitely go back.
January 6, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Hi there Kelvin,
We are delighted to hear we were able to save the day with your MOT!
Thank you for leaving us this great review, we look forward to servicing your vehicle again in the future.
Really great service
Really great service, quick turnaround for my MOT and lovely staff.
December 30, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Thank you for your review Eleanor.
Amazing service from these guys as…
Amazing service from these guys as always
Highly recommended
Thank you hi-q Plymouth
December 23, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Thank you for taking the time to leave us a great review.
Good service
Good service, sorted a problem out after my tyres were fitted, quickly and at no extra cost. Friendly, polite and efficient staff.
December 13, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Thank you for leaving our team such a brilliant review, Jim. We were happy to help you out!
Great service and price
Great service and price. It's refreshing to find a business that's really customer focused in a world of mediocrity.
November 1, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Thank you for leaving us this kind review, Daniel! It means a lot to our team!
Five star service
Five star service. Had an MOT failure and they got me in immediately.
October 29, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
We are so pleased to hear we were able to help you out with your MOT! Thank you for the great review!
Booked my car in today at 1500 hrs was…
Booked my car in today at 1500 hrs was told they were running late and about an hour late so got my wife to pick me up and go home normally about 10 minutes away the guy in the office rang me about 20 to five to say was all done we drove back to hi q to collect my car on arrival at 1705 was told by the guy in the garage that the office was closed and they have gone home. I said well I need my car for work in the morning at 0530 he telephoned the guy from the office then came back and said sorry gone home nothing we can do pick it up in the morning. I said sorry but I need my car for work. He phoned the guy back in the office who spoke to me and he said sorry but will have to collect it tomorrow. I said you will have to come back so I can pay and have my car back. He was very rude and hung up on me and said before he did and said see you in the morning.how rude and very poor customer service.both me and my wife's cars have been using them for a while but won't be back. Very poor customer service .
Update 05/01/25
Had an email back after a few weeks saying they take customers complaints very seriously and promising to look into this .that was in October and heard nothing back at all from Hi Q.
As I said very poor customer service.
October 15, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Hi Dennis,
Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team
Customer service amazing
How top level service should be. Absolutely blown away by the customer service and help given. Everything was explained to me ( in simple terms ) as i am not a mechanic. Forget all the horror stories you hear about garages, just come here. This will now be my garage from now on. Really loved the little touches, from even getting a coffee why they explained what was wrong with my car. Just wanna say a massive thank you the team
September 9, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Wow! Thank you for taking the time to leave us such an amazing review. Customer service is extremely important to us here at HiQ. We will be delighted to help with anything your vehicle may need in the future!
I’ve used this garage for years
I’ve used this garage for years. ALWAYS reliable and professional, there’s no need to go anywhere else !! The team are fantastic !!
September 9, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Hi there, thank you for taking the time to write our team such a great review. We will be delighted to assist with anything your vehicle may need in the future!
Reply from HiQ Tyres & Autocare - Plymouth
Thank you for your great review, Georgie!
Great service and communication!
September 10, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Thank you for this great review, Lloyd!
Fresh set of tyres and alignment.
Just got four new tyres and tracking done on a Saturday. So easy to order the tyres and book online, got a phone call the following day to confirm and to pay for the tyres. Nice clean waiting room with coffee machine, and friendly staff, and the main thing is the mechanics did a great job, love the feeling of fresh tyres and the tracking is perfect. Will be back in the future and would definitely recommend.
September 7, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Hi Paolo,
Customer service is extremely important to us here at HiQ. Thank you for taking the time to leave our team such a lovely review. We will be delighted to help with anything your vehicle may need in the future.
Kind regards, HiQ Team
Fast and far cheaper than main dealer…
Fast and far cheaper than main dealer with no lack of quality. I would/will recommend to family and friends.
September 4, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Hi Dave, thank you for your kind review! Your words of recommendation means a lot to our team!
Good but late return
All good but we’re rather later than expected handing car back after MOT
September 3, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Plymouth
Hi there Jeff,
Thank you for taking the time to leave us a review. We apologise for any inconvenience this may have caused. We always aim for 5* service here at HiQ and we will pass this feedback back to the Centre.
Kind regards,
HiQ Team
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