HiQ Tyres & Autocare - Portslade Reviews 

48
TrustScore 5 out of 5

4.8

Unit 1, William Street, BN41 1PZ Brighton, GB


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Rated 5 out of 5 stars

Super efficient!!! I had a couple of logistical problems and was a little doubtful of that the young person that I spoke to would really be able to help......I worried for no reason at all. To put... See more

Company replied

Rated 5 out of 5 stars

10/10 - best garage in Brighton and Hove. I hadn’t heard of HiQ until my car broke down late on a Sunday night and the RAC driver recommended it. I’d recently had a bad experience at my usual ga... See more

Company replied

Rated 5 out of 5 stars

My MOT and full service were carried out very efficiently and with good communications. All the staff that I deal with were friendly and helpful and they have got a new customer who will use them agai... See more

Company replied

Rated 5 out of 5 stars

Took my car in for a bit of everything – new wiper linkage and timing, aerial and base replacement, oil leak check, and tyre repairs. It was like a spa day for the car! Steve and the whole team w... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Portslade

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 1, William Street, BN41 1PZ, Brighton, United Kingdom

  • 01273 430303

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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4.8

All reviews

(48)

2,564 reviews in the last 12 months

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Rated 5 out of 5 stars

Communication is great

Communication is great, email , phone, in person. They have been really helpful and recommended a really really good welder.
Thoughtful and helpful and a great standard of work.

January 30, 2025
Unprompted review
HiQ Tyres & Autocare - Portslade logo

Reply from HiQ Tyres & Autocare - Portslade

Thank you for your kind review Liz. We are always glad to offer a helpful and knowledgeable service.

Rated 5 out of 5 stars

Had mot on my car

Had mot on my car . Very pleasant staff and very knowledgeable. No fuss very organised and a great price. I have since recommended to my friends to use this garage . It’s in the perfect location on a bus route very convenient. Thank you .

January 16, 2025
Unprompted review
HiQ Tyres & Autocare - Portslade logo

Reply from HiQ Tyres & Autocare - Portslade

Hi Shirley,
Thank you for taking the time to leave us such an excellent review. We are delighted to hear about your great experience with our team, and are very grateful for your recommendation!

Rated 5 out of 5 stars

5 stars

Went in for a headlight change and it was extremely quick, a great price and lovely and friendly customer service

January 16, 2025
Unprompted review
HiQ Tyres & Autocare - Portslade logo

Reply from HiQ Tyres & Autocare - Portslade

Thank you for leaving us such a fantastic review, Leah. Customer service is at the heart of what we do, so we are delighted to hear about your experience with us!

Rated 5 out of 5 stars

The staff were really helpful

The staff were really helpful, managed to go out of their way to get me booked in quickly and the price was better than i was expecting

January 17, 2025
Unprompted review
HiQ Tyres & Autocare - Portslade logo

Reply from HiQ Tyres & Autocare - Portslade

Thank you for taking the time to leave us such a great review. We were glad to have been able to help.

Rated 5 out of 5 stars

Well deserved 5 star rating

Well deserved 5 star rating. A truly great team - particularly Shercarla. Utterly refreshing for a garage to provide a speedy quote, good price and actually pick the phone up and keep me up to date with progress. 100% using them again. Thank you team

December 17, 2024
Unprompted review
HiQ Tyres & Autocare - Portslade logo

Reply from HiQ Tyres & Autocare - Portslade

Hi there Sarah,
Thank you for taking the time to leave our team such a brilliant review. We look forward to servicing your vehicle again in the future!
Kind Regards,
HiQ Team

Rated 5 out of 5 stars

Customer service

Originally went in for Mot, service, brake fluid change and engine flush. All carried out on the day with no fuss. Not the cheapest but reasonable. Also no, you're going to need this, that and everything else done. In addition they found 3 screws in one of the tyres which was news to me. Removed them and had to repair the puncture for one as it had pierced the tyre. Job done. However, unfortunately, one of the others had gone through the tyre but wasn't noticed. Consequently I was left later the following day with a flat tyre fortunately not too far away from HiQ. Managed to inflate it enough to get there. This is really where the 5 start service comes in. Steve immediately said he would get it looked at first thing in the morning (it was more or less closing time). Also lent me his own car for the evening so I didn't have to get back in the morning with a likely flat tyre. Called before 9am to tell me the issue and that the tyre had been replaced FOC as the other puncture had been missed. Can't fault that, thanks to all concerned. I'll be back in the future!

August 29, 2024
Unprompted review
HiQ Tyres & Autocare - Portslade logo

Reply from HiQ Tyres & Autocare - Portslade

Wow! Thank you for taking the time to leave us such a fantastic review! We take pride in always providing excellent customer service, so we are so pleased to here about your 5-star experience with our team!

Rated 5 out of 5 stars

Used this garage for 4 years now

Used this garage for 4 years now. Always good service (!) and reliable. Looked after my Motorhome well, correcting a few issues I inherited.

July 24, 2024
Unprompted review
HiQ Tyres & Autocare - Portslade logo

Reply from HiQ Tyres & Autocare - Portslade

Thank you for leaving us such a great review, Doug!

Rated 5 out of 5 stars

Always amazing service

Always amazing service with competitice prices. Thanks alot

April 15, 2024
Unprompted review
HiQ Tyres & Autocare - Portslade logo

Reply from HiQ Tyres & Autocare - Portslade

Thank you for your brilliant review Stephen!

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