HiQ Tyres & Autocare - Preston Reviews 

117
TrustScore 5 out of 5

4.9

Unit 26, Roman Way, Longridge, PR2 5BD Preston, Lancashire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nothing is too much trouble for Phil and his team! I always ring with any concerns and no matter what, they fit me in and do everything they can to help. I can’t thank them enough for my recent experi... See more

Company replied

Rated 5 out of 5 stars

Absolutely best service when the most you needed. Tyres, wheel alignment, recommendation, post alignment check and follow up. If you are living on M6 then at J31A is this is the place where you can do... See more

Company replied

Rated 5 out of 5 stars

This was my first time visiting HiQ Tyres & Autocare, and I had a very positive experience. From the moment I arrived, I felt comfortable and well looked after. The staff were friendly, profession... See more

Company replied

Rated 5 out of 5 stars

Just had 2 new tyres fitted to my x3 at competitive price. Service was excellent and problem with one of the wheel bolts being overtightened last time was resolved. Replacement bolt provided and all b... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Preston

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 26, Roman Way, Longridge, PR2 5BD, Preston, Lancashire, United Kingdom

  • 01772 652662

4.9

Excellent

TrustScore 5 out of 5

117 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(117)

2,538 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nothing is too much trouble for Phil…

Nothing is too much trouble for Phil and his team! I always ring with any concerns and no matter what, they fit me in and do everything they can to help. I can’t thank them enough for my recent experience with my Adam - I would recommend them to all 😄

June 2, 2026
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

We are so glad to hear about your positive experience Ashleigh! We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Honest & Professional

This was my first time visiting HiQ Tyres & Autocare, and I had a very positive experience. From the moment I arrived, I felt comfortable and well looked after. The staff were friendly, professional, and took the time to explain everything clearly without any pressure.

What stood out most to me was their honesty. They gave straightforward advice and didn’t try to upsell unnecessary services, which is something I really appreciate. The work was carried out efficiently, and everything was completed to a high standard.

Overall, a trustworthy and professional garage. I will definitely be returning and would happily recommend them to others.

March 25, 2026
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi there, we're happy to hear that you had a positive first experience. We appreciate you highlighting our team's friendly, professional service and clear explanations. It's great to know you valued our honest advice and efficient, high-standard work. Thank you for your recommendation!

Rated 5 out of 5 stars

Impressive service

Great service. Walked in to get my battery checked and after running the diagnostics straight away their supplier brought the right one over immediately and it was fitted. Very impressed. Great to deal with.

January 30, 2026
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi Beverly, we're happy to hear that you were impressed with our quick battery service! It's great to know that we could promptly diagnose, source, and fit the correct battery for you.

Rated 5 out of 5 stars

Rang up yesterday for air on re gas had…

Rang up yesterday for air on re gas had the job done today and the best price around well looked after and very polite highly recommend

January 20, 2026
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for leaving a great review Dave. We're happy to hear that you had a positive experience with our quick and affordable service!

Rated 5 out of 5 stars

Great service

Great service, Tyres done whilst I waited, and the price point is good. Got the tyres I wanted sorted. Easy to book online as well.

October 27, 2025
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for leaving a review Peter! We're happy to hear that you found our service great, the prices good, and booking easy.

Rated 5 out of 5 stars

Two tyres

Great friendly service,didn't have to wait,nice cup of tea,had two front tyres replaced, great price, highly recommend HiQ tyres

October 29, 2025
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi Robert, thank you for visiting us and leaving this excellent review. We appreciate your kind words of recommendation too.

Rated 5 out of 5 stars

Professional service with a smile

The online booking system was easy to navigate and my booking was speedily followed-up by a phone call to confirm the appointment time.
On the day - friendly, informative and efficient service

October 3, 2025
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for leaving a great review Alexandra! We're happy the online booking and follow-up call worked well for you. It's great to hear you received friendly and efficient service.

Rated 5 out of 5 stars

Good price

Good price, quick and friendly service. I will definitely use them again.

September 26, 2025
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for leaving a great review regarding our service Denise, we look forward to seeing you again!

Rated 5 out of 5 stars

Fantastic service

Fantastic service

September 8, 2025
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi Alex, thank you for leaving a great review!

Rated 5 out of 5 stars

Highly recommend

Friendly, helpful and great service provided.always come back here 👍

August 19, 2025
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi there, thank you for the recommendation. We look forward to seeing you again!

Rated 5 out of 5 stars

A friendly and efficient service at a…

A friendly and efficient service at a great price.
I booked online, picking a day that was timely and convenient and I then received a phone call to confirm a time for my tyre fitting. When I arrived, the manager was welcoming and all the staff were friendly and polite. I had 4 new tyres fitted with wheel alignment and the price was the best in the area. As I drove away, I could feel a difference in the way my car was handling- a superb job!

August 19, 2025
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi Chloe, thank you for taking the time to write a review! It's great to hear that you found our service efficient and friendly, and that you're pleased with the new tyres and wheel alignment. We're happy that you noticed a difference in your car's handling.

Rated 5 out of 5 stars

Highly Recommend!

Really easy to book and got called before my appointment to confirm a time. Really friendly staff, job was done quickly and no issues at all! Would recommend to anyone!

July 31, 2025
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi Nathan, thank you for the recommendation! We're glad to hear you found the booking process easy and service efficient.

Rated 5 out of 5 stars

Excellent service today

Excellent service today - highly recommend- defo worth a visit for a new tyre - prompt and affordable xx Fabulous service 10/10

July 18, 2025
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to write a great review Tina! We're happy to hear that you received excellent and affordable service!

Rated 5 out of 5 stars

Quick service very professional

Quick service very professional
Very easy to book online and pre arrange a date and time to go. The tyres were ready when I arrived and my car was taken straight in to begin the work
And a very polite and professional young lady who carried out the work
Will definitely be back

July 8, 2025
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to leave us this fantastic review, Phil. We're delighted to hear that you found it easy to book on our website and that our team delivered prompt and professional service. We look forward to seeing you again.

Rated 5 out of 5 stars

Fantastic service from initial enquiry

Fantastic service from initial enquiry, good advise and then fantastic friendly and professional service. Would not hesitate to recommend particularly if you have a special car that you are wanting top class care for.

June 11, 2025
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for leaving us this lovely review and your kind words of recommendation, Lisa.

Rated 5 out of 5 stars

Wow what a lovely family run business

Wow what a lovely family run business. I broke down on a mega busy road and this lovely lady Simone saw me and pulled over to help me. Total flat pancake tyre. Pumped it up, escorted me with flashing lights, the works, to their garage on Roman Way. Ordered tyre new one needed. Even let me have courtesy car to get to work. Picked up at 5 pm new tyre all safe again. Thankyou soo much 💓

May 30, 2025
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi there Mrs Cunninghame,

Thank you for taking the time to leave us this lovely review. We're so glad we could assist you during your roadside emergency. It's wonderful to know that we were able to get you back on the road safely and minimize disruption to your day.

Kind Regards,
HiQ Team

Rated 5 out of 5 stars

Great customer service

Great customer service, experienced team. Will definitely recommend.

May 16, 2025
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for recommending us. It means a great deal to our team!

Rated 5 out of 5 stars

Incredible service

Absolutely brilliant service.
Car was misfiring but was showing no error codes. These guys were recommended to me and have gone above and beyond to find the issue and fix it at a really good price.
Every person I have spoken to has been super friendly and helpful.
Thank you so much to mechanic and both ladies on reception whom I spoke to over the last few days.

May 14, 2025
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to leave our team such a brilliant review. We are delighted to hear about your excellent experience, and we hope to see you again in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look