HiQ Tyres & Autocare - Preston Reviews 

117
TrustScore 5 out of 5

4.9

Unit 26, Roman Way, Longridge, PR2 5BD Preston, Lancashire, GB


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Rated 5 out of 5 stars

Nothing is too much trouble for Phil and his team! I always ring with any concerns and no matter what, they fit me in and do everything they can to help. I can’t thank them enough for my recent experi... See more

Company replied

Rated 5 out of 5 stars

Absolutely best service when the most you needed. Tyres, wheel alignment, recommendation, post alignment check and follow up. If you are living on M6 then at J31A is this is the place where you can do... See more

Company replied

Rated 5 out of 5 stars

This was my first time visiting HiQ Tyres & Autocare, and I had a very positive experience. From the moment I arrived, I felt comfortable and well looked after. The staff were friendly, profession... See more

Company replied

Rated 5 out of 5 stars

Just had 2 new tyres fitted to my x3 at competitive price. Service was excellent and problem with one of the wheel bolts being overtightened last time was resolved. Replacement bolt provided and all b... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Preston

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 26, Roman Way, Longridge, PR2 5BD, Preston, Lancashire, United Kingdom

  • 01772 652662

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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4.9

All reviews

(117)

2,487 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent as always

As usual, excellent service, good value for money,wouldn't go anywhere else.

November 5, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Thank you for your kind review Julie!

Rated 5 out of 5 stars

From dropping vehicle off to collection…

From dropping vehicle off to collection , communication was fantastic and Phil was very helpful, would definitely use again !!!!

November 1, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Thank you for leaving Phil and the team such a fantastic review! We look forward to seeing you again in the future, Ryan!

Rated 5 out of 5 stars

Super efficient team and lovely people too!

Bought 4 new tyres recently, from the on line system through to the fitting of the tyres I can’t fault the team.

November 1, 2024
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Reply from HiQ Tyres & Autocare - Preston

Thank you for writing us this kind review, Neil! We were so happy to sort you out with 4 new tyres :)

Rated 5 out of 5 stars

Glad we found them

We first went to HiQ when I was going to drive Scotland and wanted to check my car was ok. So we got a FREE health check which was great. Here they noticed I needed two new tyres because of the tread. Another time my car was making a funny noise and it was due for a service they fitted my car in very promptly and I like that he is straight to the point no sugar coating. They also have a payment system so you can pay big bill gradually without interest!!! Which is amazing! To be honest we are so grateful to have found Phil and his team. They always make time to look at my car even if it's something small. He even checked my tyre the other day cause I was worried and there was nothing wrong and didn't charge us for his time! He even gave me some advice about my parents car free of charge. Glad to know we have a reliable mechanic so local to us! Thank you!

October 29, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Wow! Thank you for taking the time to leave us such a kind review, Lucy. Your loyal custom means a lot to us, and we hope to see you again in the future!

Rated 5 out of 5 stars

Absolutely best service when the most…

Absolutely best service when the most you needed. Tyres, wheel alignment, recommendation, post alignment check and follow up. If you are living on M6 then at J31A is this is the place where you can do all tyres and auto care. Best in business, just hidden in the small industrial estate. Great response and action , flexible in bookings. Highly recommended.

October 29, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to leave us such a fantastic review, your kind recommendation means a lot to our team. We would be delighted to service your vehicle again in the future!

Rated 5 out of 5 stars

Used HiQ in Preston a number of times…

Used HiQ in Preston a number of times now and would highly recommend. Very helpful, trustworthy, reliable and competitively priced.

October 15, 2024
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Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to leave our centre such a fantastic review, and thank you for your loyal custom, Paul!

Rated 5 out of 5 stars

We rang and booked for a puncture…

We rang and booked for a puncture repair, but had to have a new tyre due to a large screw in the side wall, I can’t praise them enough for there help, very efficient, fast friendly service , will be going back when the mot and service is due , many thanks

August 13, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Hi there Ken, we are always happy to help and look forward to seeing you again.

Rated 5 out of 5 stars

What an outstanding level of service

What an outstanding level of service. I came in with a puncture and no appointment and nothing was too much trouble with the tyre changed in record time. The staff were super friendly and really, really helpful. If you can, chose HiQ Tyres - Preston

August 1, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Hi there, Neil! We are delighted to hear about the outstanding level of service our team provided you with. We hope to see you again soon!

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, great group of people, really knowledgeable. Had a clunk i couldn't diagnose, after some tinkering managed to get everything sorted, high quality equipment no where else like it locally. Highly recommend

July 5, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Thank you Adam for thanking the time to leave us such a fantastic review and recommendation :)

Rated 5 out of 5 stars

Had a puncture went to garage just…

Had a puncture went to garage just round corner from me and recieved nothing but abuse from them and was told in aggressive manner they don’t do them so went to HiQ on Roman way Preston.

When explained and asked all was good they where polite and understood that I have a disability brilliant set of staff did all they could to help will use them again when the time comes top marks for helpfulness and customer service I will highly recommend you to other people.
Thank you for your help as it meant a lot to me with been disabled

June 10, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Hi Michael,
Thank you for taking the time to leave our team here at HiQ Preston such a fantastic review. We'll be delighted to help with anything your vehicle may need in the future.
Kind regards,
HiQ Team

Rated 5 out of 5 stars

Been using HiQ for a number of years…

Been using HiQ for a number of years now for both my personal and business vehicles. Phil and Jamie are always willing to bend over backwards to help out and get things going. Honest and hardworking. Not your usual “oh you need all these parts” kind of place (unless of course your vehicle needs them)!

The latest project was a full Off Side rebuild on my Nissan Navara after an argument with the central reservation. And all I can say is thank you! After a few late nights and stressful hunting for parts, the guys did it and the dogs and I are back on the road safely!

Would recommend 100%!

May 4, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to write our team such a kind review Zac. Customer service is extremely important to us and we will be delighted to help with anything your vehicle may need in the future.
Best wishes,
HiQ Team

Rated 5 out of 5 stars

Fantastic service.

Brilliant and efficient service. Would definitely recommend. Thank you and see you again!

April 12, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

We appreciate your kind words of recommendation! Thank you.

Rated 5 out of 5 stars

Once again HIQ in Grimsargh have helped…

Once again HIQ in Grimsargh have helped me out, this time with a punctured tyre.

I moved to the area 18 months ago and was concerned about finding new local business's for all my needs, but hit the jackpot with HIQ in Grimsargh.

Service, MOT, Tyres and brakes and they have sorted me out a number of times. Nothing is too much of a problem and they are really honest and will not complete work if not required. We had an issue with a local main dealer who after taking to car in for an airbag recall, they then claimed we needed work urgently completing to the tune of £1600. HIQ told me to come down straight away, looked at the brakes and promptly told us that the work was not needed immediately and could wait until the service and MOT in a few months time.

Also had a problem with a cracked alloy wheel and although they could not rectify this, they referred me onto another local business who could.

Not being mechanically minded, I rely on the honestly of local companies such as HIQ and would highly recommend them.

April 9, 2024
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to write our team such a wonderful review. We will be delighted to help with anything your vehicle may need in the future.
Best wishes,
HiQ Team

Rated 5 out of 5 stars

New tyres for Volvo

Very easy to order and book a time slot for fitting

March 25, 2024
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Reply from HiQ Tyres & Autocare - Preston

Thank you for your review Russell! We really appreciate it :)

Rated 5 out of 5 stars

Fantastic service and superb support

Fantastic service and superb support. Thank you to Jessica and Team you went above and beyond when we really needed help with a new tyre at really short notice. Will 100% recommend you guys and will be back when we need a service and MOT.

March 18, 2024
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi Julia,
Thank you for taking the time to leave us such kind words of recommendation. It means a great deal to us!
Kind regards, HiQ Team

Rated 5 out of 5 stars

FANTASTIC CUSTOMER SERVICE

SUPER SERVICE FROM A GOOD FRIENDLY TEAM WHO PUT CUSTOMERS FIRST ordered tyres quickly booked me in and fitted tyres to my van in super quick time to keep me on the road QUALITY FITTING SERVICE TO MY ALLOY WHEELS WOULD RECOMMEND TO ANYONE Super friendly and have vast tyre experience very competitive and excellent service from all the staff

January 16, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to leave us such a brilliant review Glyn! We really appreciate it.

Rated 5 out of 5 stars

Excellent Service

Once again, excellent service from HiQ team in Preston.
Checks and visual information appreciated.

January 12, 2024
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Customer service is extremely important to us here at HiQ Preston! Thank you for leaving us a great review.

Rated 5 out of 5 stars

Absolutely wonderful service

Absolutely wonderful service! The staff are always so friendly and helpful, and the work is always completed very quickly with no fuss. I've visited them three times in the last six months, and two of those times were without appointments where the problem had occurred the day of or the day before (my car has been very unlucky). They were able to fit my car in to be repaired and on all occasions the problem was fixed really quickly! Highly recommend!!!

December 8, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Customer service is extremely important to us here at HiQ and we will always be glad to help with whatever you may need!

Rated 5 out of 5 stars

Excellent

Excellent, expert service, friendly and helpful staff. Always use them for our tyre needs. Very reasonable prices with product guarantee.

November 29, 2023
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Reply from HiQ Tyres & Autocare - Preston

Thank you for your great review Paula! We really appreciate it.

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