HiQ Tyres & Autocare - Shrewsbury Reviews 

230
TrustScore 5 out of 5

4.9

Bell Lane, Abbey Foregates, SY2 5EN Shrewsbury, Shropshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Straight forward procedure for booking in. Pleasant staff, nothing any trouble, always willing to listen and offer advice if asked. Should issues arise from M.O.T./ servicing etc, then telephone call... See more

Company replied

Rated 5 out of 5 stars

My booking hasn't come through but the guys still accommodated my MOT, quickly, efficiently, with no fuss. Unfortunately the mot failed on tyres, but they ordered the tyres for the next morning,... See more

Company replied

Rated 5 out of 5 stars

My car had developed a slow puncture on the off side tyre. I rang HiQ Shrewsbury to arrange a time for the repair. I spoke to Stuart, who was very polite,and immediately gave me a choice of three dif... See more

Company replied

Rated 5 out of 5 stars

I've been using this garage for 25 years after a recommendation from a friend, and I keep coming back. Stuart and his staff are friendly, helpful and efficient. They don't overcharge, they don't do... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Shrewsbury

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Bell Lane, Abbey Foregates, SY2 5EN, Shrewsbury, Shropshire, United Kingdom

  • 01743 232896

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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4-star
3-star
2-star
1-star

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4.9

All reviews

(230)

2,576 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super helpful and friendly as usual 🤩…

Super helpful and friendly as usual 🤩 It is so good to know I will get the best advice- decent prices and efficient service. They are the best.

August 14, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Thank you for your wonderful review Emma! We're so happy to hear that you consistently receive the best advice, decent prices, and efficient service from our team.

Rated 5 out of 5 stars

Staff are always professional

Staff are always professional, polite and really helpful, completed a full service and mot on Audi A3

August 11, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Penny, thank you for the kind review. We were glad to be able to help with your MOT and service.

Rated 5 out of 5 stars

Excellent value and excellent service

Excellent value, fast efficient and reliable service. The staff are polite and helpful. I trust this retailer after repeatedly receiving excellent service.

August 7, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi John, thank you for leaving a review! It's great to hear that you repeatedly receive excellent and efficient service from our team - we look forward to seeing you again!

Rated 5 out of 5 stars

Got to say very helpful and easy to…

Got to say very helpful and easy to deal with and quick very happy will use again

July 30, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Shrewsbury

Hi there, thank you for leaving a great review! We look forward to seeing you again.

Rated 5 out of 5 stars

Very helpful

Very helpful. Pleasant and cheerful staff Great service. Did some of the advisory items from MOT on the same day so that I didn't need to book in on another day and kept me updated. Always really helpful and eager to assist.

July 30, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Christine, thank you for leaving a lovely review! Customer service is really important to us, so it's great to hear that you had such a positive experience - we look forward to seeing you again.

Rated 5 out of 5 stars

Good service

Tyre deflated every two weeks. Took it to Hi Q Shrewsbury who found a tiny nail going through shoulder. Stuart ordered a new tyre and appointment made. Dropped car off, picked car up - job done. All very satisfactory.

July 27, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Thanks for taking the time to leave a review Robert! We're pleased to hear that the team were able to find and resolve the problem efficiently for you.

Rated 5 out of 5 stars

Quick response

Quick response, sorted my air con on the day of calling. Couldn’t have been more helpful, friendly, educational and efficient.
Highly recommend 👏

June 25, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi there, thank you for recommending our services and it's great to hear you found the service friendly and efficient!

Rated 5 out of 5 stars

Great Service from Stuart and his Team…

Great Service from Stuart and his Team again. Very friendly and helpful with good honest knowledgeable advice. They have been looking after both our vehicles for several years and this will continue. Thanks guys.

June 24, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi there, thank you for leaving a review. We are so pleased to hear that you consistently receive great service and honest, knowledgeable advice from our team. We appreciate your continued loyalty in trusting us with your vehicles.

Rated 5 out of 5 stars

Just the best as always

Just the best as always! Great service, staff are exceptionally kind and knowledgeable. Wouldn’t go anywhere else.

June 24, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Thank you for your kind words Jo. We're so glad to hear you consistently have a great experience with our team!

Rated 5 out of 5 stars

I've been using this garage for 25…

I've been using this garage for 25 years after a recommendation from a friend, and I keep coming back. Stuart and his staff are friendly, helpful and efficient. They don't overcharge, they don't do unnecessary work and they charge a decent price. I've never had any problems with any work they've done. They're honest and transparent about what needs to be done and the cost. Oh yes, they're also bloody good at fixing cars and tyres and MOTs. Thanks guys! *****

June 24, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Thank you for taking the time to write a review Sam. We are so pleased to hear about your long-standing positive experience with us! It's wonderful to know that our team's friendly, helpful, and efficient service, along with our fair pricing and honesty, has kept you coming back for 25 years.

Rated 5 out of 5 stars

I would recommend this team for their…

I would recommend this team for their efficiency, knowledge and great customer service. I now wouldn't go anywhere else 😊

June 24, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi there, thank you for recommending us and we look forward to seeing you again!

Rated 5 out of 5 stars

First class service

Went to HiQ Shrewsbury with a blow out after hitting a pot hole. The guys sorted me out same day, and even topped my oil up for free.

First class service

June 24, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Simon, thank you for your feedback. We're so glad we could help you quickly after hitting that pothole and appreciate your kind words about our service.

Rated 5 out of 5 stars

Great work & done really quickly

Great work & done really quickly. The guys are all really friendly, would definitely use them again and recommend to friends.

June 23, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Thank you for recommending us Ellie and we hope to see you again.

Rated 5 out of 5 stars

Job done on time

Job done on time. Options clearly explained. Very professional staff. Will certainly use again. Very reasonable pricing
.

June 23, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Ronnie, thank you for leaving a review regarding your experience and we hope to see you again!

Rated 5 out of 5 stars

wasnt a long wait

wasnt a long wait, straight away went and checked the issue.
GREAT customer service

June 18, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Megan, we appreciate your review regarding our customer service!

Rated 5 out of 5 stars

MoT and service at the Shrewsbury…

MoT and service at the Shrewsbury branch today. Appointment at 11am. Very busy. Explained what I wanted. Staff pleasant and professional. Expected it to take some time. I phoned up at 4pm to hear that the MoT was done and that the service would be done by 5 30pm. Good price. I've been using HiQ for several years now. No complaints or issues.

June 17, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi there, thank you for leaving a review. We appreciate your continued loyalty and kind words about our staff and service.

Rated 5 out of 5 stars

I excellent service

I am a repeat customer with these guys, they are quick, professional and friendly.
All the work is undertaken to a high standard and more importantly they are straight with you, no extra charges, no messing around.
Highly recommended.

June 16, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Thank you for recommending us Andy! It's great to hear that you found our service quick, professional and friendly!

Rated 5 out of 5 stars

Impressed

Kind ,friendly , helpful staff. Reassuring. Apologetic if there is any delay. Efficient service. Ready to help with advice

June 15, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Chris, thank you for leaving a great review regarding our friendly team!

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