The team at HiQ have looked after my various cars for a long time. I keep using them because they are always clear and upfront when talking me through any work that needs doing. If issues arise during... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Straight forward procedure for booking in. Pleasant staff, nothing any trouble, always willing to listen and offer advice if asked. Should issues arise from M.O.T./ servicing etc, then telephone call... See more
Company replied
Great service as always! Always willing to help and give advice. Can get booked in in reasonable time. Highly recommended.
Company replied
Always a good welcome and patience to find times that suit. Honest and explanatory conversations re the work required/done.
Company replied
Company details
About HiQ Tyres & Autocare - Shrewsbury
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Bell Lane, Abbey Foregates, SY2 5EN, Shrewsbury, Shropshire, United Kingdom
- 01743 232896
4.9
Excellent
237 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly
Very friendly, very helpfull and phoned a couple of times to let me know what was going on.
May 28, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Hi Catherine, thank you for leaving a positive review regarding our friendly and helpful team!
Top service!
Friendly, efficient and professional service. Staff always take the time to explain clearly what work needs to be done. I’ve used this Shrewsbury branch for years and wouldn’t go anywhere else.
May 27, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Hi Amanda, we truly appreciate your kind words about our friendly, efficient, and professional service. We're delighted to know our team clearly explains the work needed and that you're a loyal customer.
Reply from HiQ Tyres & Autocare - Shrewsbury
Thank you for leaving a great review Rob!
Excellent customer care experience
Excellent customer care experience. Good service. Job done promptly and efficiently
May 22, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Thank you for leaving an excellent review Francis and we're happy to hear you were pleased with your experience with us!
Fantastic customer service
Fantastic customer service, advice all done in a timely manner. Excellent customer relations and service via Stuart Tipton and the rest of the team. Have been a customer for years.
May 20, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
We're happy to hear you've consistently received fantastic service and advice from our team over the years Philip!
I have used HiQ Shrewsbury for a couple…
I have used HiQ Shrewsbury for a couple of years now and wouldn't go anywhere else. Reliable, trustworthy and friendly service each time!
May 19, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
We're so happy to hear about your continued positive experiences with us Rhianne.
Always get good service
Always get good service - appointment time kept to and price competitive.
May 15, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Hi there, thank you for leaving a great review!
Stuart and his team are always polite…
Stuart and his team are always polite and friendly. He explains everything that is done/needs doing to my car and is honest and upfront about costs.
I 100% trust in the advice he gives me.
May 14, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Hi there, thank you for leaving a review and we're so glad to hear that our team is polite, friendly, and provides clear, honest advice regarding your car.
Car MoT
Car in for MoT, done in a timely and efficient manner and options on advisories discussed clearly. Thanks for the great service!
May 14, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Thank you for leaving a review Tom and we're so glad your MoT was timely and efficient.
Very good service
Very good service. Good communication. Friendly staff. Competitive price on tires.
May 14, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Thank you for leaving a great review regarding our service Rich!
Good service from the first phone call…
Good service from the first phone call to getting my car back with the job done. Real people, not working to a script, very human and helpful. Remarkable.
May 11, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Thank you for leaving a review Chris! We appreciate your feedback and are glad our service was helpful from start to finish. It's great to hear you felt our team was human and helpful.
Always a great experience at HIQ
Always a great experience at HIQ. Stuart and the team are very professional and accommodating with the work carried out in agreed time frames and to a high standard. Would recommend 👍
May 8, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Thank you for recommending us Matt and it's great to hear you found the team professional and accommodating!
Thank you Stuart & Team
I have always had such great service from Stuart and his team in Shrewsbury. Stuart is always willing and determined to find the root cause of the problem… and I’ve had a few with my car!
April 15, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Thank you for leaving a review Beccy and we're happy to hear that you've consistently received great service from our team. We appreciate you acknowledging our dedication to finding the root cause of any issues.
Friendly service
Friendly service , have been there for tyres,MOT and oil change with no problems or worries . Recommend
May 7, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
We appreciate you taking the time to leave us a review Peter and thank you for recommending us. We're happy to hear that you've had no problems with our services!
The guys did it again great customer service
The guys did it again, car in for MOT and service few problems fixed and at a price that was lower than I thought.
Thanks Stu and the team.
May 1, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Hi Martyn, thank you for taking the time to write a review regarding your experience with us!
Great all round service friendly reliable
May 1, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Thank you for leaving a review regarding our friendly service Mark!
Great customer service
Great customer service - fit me in at last minute. Looked after my vehicles for the past 10years. Wouldn’t go anywhere else!
May 1, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Thank you for leaving a great review Harry and we look forward to seeing you again in the future!
Reply from HiQ Tyres & Autocare - Shrewsbury
Thank you for leaving a positive review Simon!
Customer care
I needed a rare set of tyres - not usually held in stock - Hi Q appreciated the urgency, found a set, had them delivered and stayed behind to fit them as promised. Can’t state how different their approach was to several other true fitters in the town. Thanks
CBibb
April 28, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
Hi there, we appreciate you taking the time to leave us such a fantastic review! We're happy we could source those rare tyres and get them fitted for you promptly.
I use my local HiQ for servicing
I use my local HiQ for servicing, tyres and maintenance of my two cars. They have always been friendly, helpful and accommodating. Would highly recommend them.
April 23, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Shrewsbury
We appreciate your recommendation Andrew! It's great to hear that our team has consistently provided friendly, helpful, and accommodating service for your vehicles.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.