HiQ Tyres & Autocare - Tunbridge Wells Reviews 

51
TrustScore 5 out of 5

4.8

Unit 6, Stag Road, TN2 3BQ Tunbridge Wells, Kent, GB


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Rated 5 out of 5 stars

Always a friendly efficient service. I’ve been coming here for maybe 10 years. Same owner/manager. Honest, reliable and good advice.

Company replied

Rated 5 out of 5 stars

Keith and Michael tried to understand my "jokes without instructions" re my faceous request to have my tyres inflated with Nitrous Oxide rather than standard air to increase the fun levels in my qu... See more

Company replied

Rated 5 out of 5 stars

Rang round and got a few quotes with local garages, HiQ was the cheapest for 2 mid range tyres, saved another £20 by booking online rather than over the phone, booked car in on a Thursday eve and tyr... See more

Company replied

Rated 4 out of 5 stars

Helpful service, good choice of mid range tyres, price was fair - have used the Tunbridge Wells branch on a number of occasions. Had an extended wait to get the tracking checked which was the down sid... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Tunbridge Wells

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 6, Stag Road, TN2 3BQ, Tunbridge Wells, Kent, United Kingdom

  • 01892 523 120

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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4.8

All reviews

(51)

2,522 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a friendly efficient service

Always a friendly efficient service. I’ve been coming here for maybe 10 years. Same owner/manager. Honest, reliable and good advice.

July 30, 2026
Unprompted review
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

Hi Stephen, thank you for taking the time to leave us this great review. As usual, we are always glad to be able to help.

Rated 5 out of 5 stars

Good Banter

Keith and Michael tried to understand my "jokes without instructions" re my faceous request to have my tyres inflated with Nitrous Oxide rather than standard air to increase the fun levels in my quite sensible Volvo
My appointment took place at exactly the correct time
The price for my three Conti tyres was painful but would have been even worse elsewhere

February 13, 2026
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

Hi there, we appreciate your review and are glad your appointment was on time. We acknowledge the price for your tyres was higher than expected, and we thank you for recognising our team's efforts with your unique request.

Rated 5 out of 5 stars

Reliable quality service

Have always found the team here most helpful and reliable. I am a repeat customer.

August 27, 2025
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

Thank you for leaving a review Dave. It's great to hear that you find our service helpful and reliable, we look forward to seeing you again!

Rated 5 out of 5 stars

Great Service

Had a service and MOT. Competitive price and honest, helpful advice. Thank you.

February 17, 2025
Unprompted review
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

Thank you for your kind review Melanie! It means a great deal to us.

Rated 5 out of 5 stars

Specific time booking

Specific time booking, plus confirmation of appointment by phone.

Thanks

January 29, 2025
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

Thank you for your kind review Robert.

Rated 5 out of 5 stars

Great Service!

I have used HiQ for tires, brakes and MOT's for the last 5+ years.

The team are always extremely helpful and knowledgable.

Always pleased with the work carried out and always at a competitive price!

December 31, 2024
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

Hi there,
Thank you for taking the time leave us such a brilliant review. Your loyal custom means a lot to our team, and we look forward to seeing you again in the future!
Kind Regards,
HiQ Team

Rated 5 out of 5 stars

Good old fashioned service

Arrived earlier than planned, as usual great service, new tyre was fitted to the spare wheel ,whilst i popped down the road on other errands for 20 mins, retuned wheel ready and waiting, then paid for as internet price / booking, the manager Keith H as efficient as always, also kept up to date / informed of your order movements leading up to your appointment, have used Hi Q T Wells for a good number of years ,they must be do in some thing right.

September 4, 2024
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

Hi there Stephen, thank you for taking the time to leave such an excellent review for our centre! Our team take pride in always delivering an efficient and professional service, so we are so happy to hear about your experience!

Rated 5 out of 5 stars

It was a simple process of ordering the…

It was a simple process of ordering the tyres online, selecting a garage and date. On the day of fitting I was met by a very pleasant man who gave me an approximate time of when the work would be completed which was pretty much spot on.

August 13, 2024
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

Thank you for leaving us such a great review!

Rated 5 out of 5 stars

Amazing Service and Team

As always Keith and his team were brilliant yesterday when I visited. Squeezed me in last minute and helped me out. Thank you so much ❤️

March 14, 2024
Unprompted review
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

Hi Hannah
Thank you for taking the time to leave us such an excellent review. We will always be delighted to help!
Kind regards, HiQ Team

Rated 5 out of 5 stars

Tyres

Rang round and got a few quotes with local garages, HiQ was the cheapest for 2 mid range tyres, saved another £20 by booking online rather than over the phone, booked car in on a Thursday eve and tyres were ready to be fitted the next day.
Garage was professional, happy with service.

January 13, 2024
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

Thank you for your excellent review Clare - We really appreciate it :)

Rated 5 out of 5 stars

Excellent

Excellent service and excellent prices

September 28, 2023
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

Thank you for your review Edward!

Rated 5 out of 5 stars

All-round excellent

Great service, people and pricing - what's not to like? Always my first choice when looking for car tyres.

September 5, 2023
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

So great to hear Adam, thank you!

Rated 2 out of 5 stars

Had my car serviced and was told I need…

Had my car serviced and was told I need 4 x brake pads and disc which would be just under £1000, after paying £550 for a service. Took the car to two different garages for second options and was told that its just the pads not discs. Very disappointed and wont be using them again as I have no trust.

May 31, 2023
Unprompted review
HiQ Tyres & Autocare - Tunbridge Wells logo

Reply from HiQ Tyres & Autocare - Tunbridge Wells

Hi Debbie,
Customer service is extremely important to us here at HiQ. Please email us at hiqcustomerservice@gmail.com with details of your visit, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

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